Why Braille Still Matters and Why You Can’t Afford to Ignore It

The Misunderstanding of Braille’s Value When we talk to organisations about accessibility, one thing comes up again and again: braille and other accessible formats are often overlooked. We have even heard people say that braille is outdated, niche, or no longer needed because of screen readers. This is not only incorrect but actively undermines a […]
Bridging the Gap for Deaf Passengers and BSL users on Railways

The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast, TransPennine Express, among others. However, […]
The Role of Communication Support for Disabled Customers in Digital Spaces

With the widespread closure of the high street and the migration of businesses, shops, and retailers more broadly to online spaces, the consequential effects of society’s ever-expanding pivot to digital commerce and the reduction of traditionally physical spaces for business have been discussed at great length on our blog, particularly as it relates to disabled […]