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Why Braille Still Matters and Why You Can’t Afford to Ignore It

The image shows a hand holding two menu booklets inside a cozy pub or restaurant. The menus are titled “The Leopard Menu” and each features the Joule’s brewery logo at the top. One menu is labeled “Large Print” and the other is labeled “Grade 1 Braille.” Both covers display illustrations of a pie and a drink. The background reveals a warmly lit interior with wooden furniture, vintage-style décor, and hanging lights, creating a classic pub atmosphere.

The Misunderstanding of Braille’s Value When we talk to organisations about accessibility, one thing comes up again and again: braille and other accessible formats are often overlooked. We have even heard people say that braille is outdated, niche, or no longer needed because of screen readers. This is not only incorrect but actively undermines a […]

Bridging the Gap for Deaf Passengers and BSL users on Railways

The image shows Bromsgrove railway station with multiple platforms and tracks under bright, sunny weather. A modern yellow‑and‑black train is approaching the station along the center track. The platforms are marked with signs indicating platform numbers, including large overhead signs for platforms 2 and 1 in the foreground. Blue lamp posts and metal structures for overhead electric wires line the tracks. There are small sheltered waiting areas, station signage, and safety markings along the platform edges. Trees and greenery border the station, giving it a clean and open atmosphere.

The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast, TransPennine Express, among others. However, […]

The Role of Communication Support for Disabled Customers in Digital Spaces

The image shows a mixed group of people standing together in a bright indoor setting, engaged in communication using sign language. All three individuals are positioned in a small circle, facing one another with their hands raised as they form various signs. They are dressed in dark, professional clothing, and their body language suggests focused, attentive interaction. The background features light-colored walls and minimal furniture, giving the scene a calm, classroom‑ or office‑like atmosphere.

With the widespread closure of the high street and the migration of businesses, shops, and retailers more broadly to online spaces, the consequential effects of society’s ever-expanding pivot to digital commerce and the reduction of traditionally physical spaces for business have been discussed at great length on our blog, particularly as it relates to disabled […]

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