info@directaccess.group

E-Mail

UK: +44 1270 626222

Ireland: +353 (0)15079081

Website and Digital

Accessibility Audits

A cheerful Caucasian adult man with down syndrome using laptop at home adjusts his glasses with his left hand.

Reduce Friction, Increase Conversion: Make Accessibility Your Website's Advantage

WCAG 2.1 AA accessibility audits for websites, apps, and digital services across the UK and Ireland. We identify the structural changes required to make your site compliant, accessible, and competitive.

Enquire Now

Who We Work With

Our website accessibility audits support organisations across the public and private sectors, including:

  • Public sector bodies meeting PSBAR 2018 obligations
  • Private sector organisations preparing for the European Accessibility Act
  • Retailers, financial services, and e-commerce platforms protecting conversion
  • Heritage, cultural, healthcare, and educational institutions broadening digital reach
  • Organisations responding to a complaint, legal challenge, or procurement requirement

Inside a Direct Access Audit

Our audits combine automated testing, manual expert review, and assistive technology evaluation to assess how your digital products perform against WCAG 2.1 AA, or higher standards where requested. Many of our auditors have lived experience of disability, bringing real user insight to every assessment.

We deliver:

  • Thorough evaluations of key user journeys including navigation, forms, checkout, and account creation
  • A prioritised action plan identifying what to address first to reduce risk and improve user experience quickly
  • Clear explanations of each issue, why it matters, who it affects, and how to resolve it
  • Severity ratings based on user impact and legal risk
  • Practical guidance for developers, designers, and content teams
  • Executive summaries supporting stakeholder decision-making
  • Evidence supporting legal compliance and procurement requirements
  • Full PSBAR 2018 audit and accessibility statement programmes where required

 

Whether you are redesigning an existing site, commissioning a new digital service, preparing for EAA compliance, or responding to an accessibility shortfall, our audits identify the specific changes required to move you forward.

Enquire Now

What Sets Our Audits Apart

Structural, not superficial. We audit how your website is built, not just how it appears. Overlay widgets and accessibility plugins do not resolve the underlying structural barriers that cause user friction or legal exposure.

Real user testing, not just automated scans. Automated tools detect a fraction of accessibility issues. Our audits combine automated testing with manual expert review and assistive technology evaluation, identifying the issues that matter most to users and to search engines.

Prioritised by impact, not by checklist. We do not deliver a flat list of WCAG failures. We deliver a sequenced action plan that addresses the highest user-impact, highest legal-risk issues first.

Built for your developers. Our reports are written to be actioned. Each issue includes the specific element, the standard it fails, the user impact, and a recommended fix your development team can implement.

Compliance you can evidence. We deliver the documentation procurement teams, regulators, and legal counsel actually need: accessibility statements, PSBAR-compliant reporting, and audit evidence aligned to EN 301 549.

A young white woman, presumably a university student holding a ballpoint ben and writing notes while looking at her laptop screen in a dimly lit room. She is wearing a shirt with black and white stripes and has brown hair.

Access £446 Billion You’re Not Reaching

Disabled people in the UK represent an estimated £446 billion in annual spending power. The Click-Away Pound research has measured the cost of failing to serve that audience online:

  • 4.9 million disabled online shoppers would abandon a website that was difficult to use
  • An estimated £17.1 billion in annual spending is lost to inaccessible UK websites
  • 86% of disabled shoppers said they would pay more on an accessible website rather than buy the same product more cheaply on an inaccessible one

 

Regulation Is Tightening

In the UK and across Europe, the legal requirements for website accessibility continue to become more stringent. Working with Direct Access helps ensure your website meets the standards required under:

  • The Equality Act 2010
  • The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018
  • EN 301 549 and the European Accessibility Act
Enquire Now
A photograph of the front cover of the Access Guide which Direct Access produced for Cannock Chase. The cover has a dark green colour scheme with a mixture of yellow and white text. It reads "Cannock Chase access guide. Welcome to the Access Guide for Cannock Chase". Underneath this text is the Cannock Chase logo. A photograph on the cover shows a young white woman with downs syndrome riding a bike with stabilisers joyfully. Next to her getting in close for a photo is a white male companion who is off his bike and holding it with one hand. He is also smiling happily. Behind them is a bike trail through some woods.

Access

Guides

Learn More
An open folder with a simplified, large print accessible menu inside listing a selection of teas and cool refreshing drinks.

Accessible

Menus

Learn More
An old blind man on a park bench listens to an audio description on his phone with his cane leaning against the bench.

Audio description

and transcription

Learn More
A young woman signs BSL to a man set opposite her in an office space.

Bespoke

BSL Videos

Learn More
A close-up shot of a persons finger reading Braille paper.

Braille

and Large print

Learn More
A row of five swell maps, all detailing the same location - A History Through Objects museum exhibition, spread out on a table at the Direct Access offices.

Tactile and

Sensory Maps

Learn More
A cheerful Caucasian adult man with down syndrome using laptop at home adjusts his glasses with his left hand.

Website

Accessibility

Learn More
Direct Access
Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.