Inclusion and

Awareness Training

A photograph of a man, Steven Mifsud, delivering a talk about accessibility inclusion training, a powerpoint projected on the wall behind him. In front of him is a stand with his laptop.

Disability Awareness Training

Direct Access delivers cost-effective training for organisations, enabling staff to better understand the barriers that colleagues and customers with a disability may have. Our disability awareness training programs will assist staff to learn about legal responsibilities under the Equality Act 2010, and promote a more inclusive approach.

We can provide flexible training ranging from sessions for staff & line-managers, through to executive disability awareness training for HR & Senior Managers.

Overview of Disability Awareness

  • Training people at all levels in any sector.
  • Delivered by Professionals experienced in disability and equality.
  • Promote Disability Confidence and provide guidance to become a Disability Confident Leader.
  • Greater understanding increases morale, productivity and effective teamwork.
  • Tailored sessions with a practical, theoretical and interactive approach.
  • Modular training system to meet specific needs of your business – Social Models, Communication, Issues & Myths, Flexible Approach, Effective Disability Management Recruitment.
Steven Mifsud, founder of Direct Access smiling while delivering a talk on an Apple iMac in the Direct Access offices
A black man wearing a pink polo shirt, grey trousers, and a black cardigan poses in front of a Direct Access exhibition banner which has a grayscale image of a young man in a wheelchair on a cliffside holding his arms in the air.



A smiling man, Steve Dering, holding an iPad is stood in front of various old trains at the Science and Industry Museum.



A mixed team of workers in a meeting in a conference room with a television in the background. One of the team is a man in a wheelchair.

Disability Workplace


A panoramic view of Expo 2020 Dubai at night time.




Inclusion and

Awareness Training

Mystery Shopper



A selfie photograph of Steven Mifsud (Direct Access CEO) and Jamie Watson (Access Consultant) smiling with a lake and pier in the background on a cloudy day.

Walk and Talk

Accessibility Audits

A diverse group of disabled people at a consultation event at the Science Museum in London pose for a selfie together



Altrincham town centre during the day. Several benches and cafes with seating outside. Shops include MAX Photo Experts and Marks and Spencers.

Retail and Town Centre


The Direct Access logo.

United Kingdom

Pepper House,
Market Street,
CW5 5DQ.
Old Town Hall,
30 Tweedy Rd,
BR1 3FE.                   


77 Camden Street Lower,
D02 XE80.

Inclusive Guides

Explore our free guides on accessibility and inclusion, crafted by our experts. Click Here.

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