Mystery shopping

Mystery

Shopping

Mystery shopping

NRAC Access Consultants for any construction project

One or more of our team visits your site as a member of the public and reports back on the usability of your site. From parking to toilet facilities, to layout and approach of staff, the results helps to identify areas for improvement.

All of our Consultants are registered with the National Register of Access Consultants or International Association of Access Professionals. We have carried out mystery shopping exercises across a range of sectors including rail and tourist attractions in the UK, Europe, North America and Middle East.

Reports are fully confidential.

Steven Mifsud wearing a hard hat and HI-Vis jacket outside the entrance to Coventry Station

Access

Consultancy

A smiling man, Steve Dering, holding an iPad is stood in front of various old trains at the Science and Industry Museum.

Accessibility

Audits

A mixed team of workers in a meeting in a conference room with a television in the background. One of the team is a man in a wheelchair.

Disability Workplace

Assessments

A panoramic view of Expo 2020 Dubai at night time.

Event

Planning

Training-2

Inclusion and

Awareness Training

Mystery Shopper

Mystery

Shopping

Woman takes a selfie at Crewe Alexandra Stadium

Walk and Talk

Accessibility Audits

A diverse group of disabled people at a consultation event at the Science Museum in London pose for a selfie together

Consultation

Events

Altrincham town centre during the day. Several benches and cafes with seating outside. Shops include MAX Photo Experts and Marks and Spencers.

Retail and Town Centre

Consultancy

The Direct Access logo.

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.

Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

Inclusive Guides

Explore our free guides on accessibility and inclusion, crafted by our experts. Click Here.

Follow Us