This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Mystery Shopping
One or more of our team visits your site as a member of the public and reports back on the usability of your site. From parking to toilet facilities, to layout and approach of staff, the results helps to identify areas for improvement.
All of our Consultants are registered with the National Register of Access Consultants or International Association of Access Professionals. We have carried out mystery shopping exercises across a range of sectors including rail and tourist attractions in the UK, Europe, North America and Middle East.
Reports are fully confidential.

Phone
Address
Direct Access Consultancy Limited
Suite GB
Pepper House
Market Street
Nantwich
Cheshire
CW5 5DQ
and
5 South Charlotte Street
Edinburgh
EH2 4AN
How Can We Help You Today?
A member of our award-winning accessibility team will be in contact.
If you would like to communicate in a specific way, please let us know.