Access
for Everybody
Award-winning Universal Design and Accessibility experts. Led by disabled people.
Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™ certified Disability Owned and Operated Business Enterprise providing accessibility consultancy based on our real lived experience of disability.
We enable organisations to create inclusive environments that meet and exceed accessibility standards and building regulations.
We work with clients, architects and design teams working on small community venues to UNESCO World Heritage sites.

Consultancy
Following best practice and meeting your obligations under the Equality Act.

Media
Our recording studios and tactile production facilities produce a wide variety of accessible information – empowering people.

Products
Key accessible products that make a real and substantial difference to the lives of people with disabilities
A Selection of
Our Work

United Nations International Organization for Migration (Geneva)
Direct Access is providing Universal Design and accessibility consultancy services for the new International Organization for Migration Headquarters in Geneva, Switzerland. Working with the Architectural and design teams at each Read More

Ellison Institute for Transformative Medicine
The Ellison Institute is an interdisciplinary, patient-centered research center that provides cutting-edge cancer care and wellness services, undertaking research initiatives that span the scientific spectrum to change how cancer and Read More

City of London
Direct Access is the Accessibility Consultant for all the City of London district’s housing estates, which together amass a total of 2,900 homes. Spanning all the public spaces within these Read More

The Royal Armouries Museum Group
Direct Access has provided accessibility consultancy for all three of the Royal Armouries Museum sites, including Leeds, London, and Portsmouth respectively. Our consultants determined how disability access and interpretation of Read More

The Piano Works PBSA
Direct Access is the accessibility consultant for The Piano Works, a new purpose-built Stour Bridge student accommodation development in Hackney. Collaborating closely with the planning consultants Knight Frank and architects Read More

Transports accessibles à Lyon
Direct Access est fier d’annoncer qu’il travaille avec Keolis et STRYAL à Lyon pour améliorer l’accès aux bus, tramways, métros et aux services ferroviaires régionaux TER et intercités SNCF. Keolis Read More
Latest
News

Direct Access in 2023 – A Year in Review
First, the challenges. Life working at a small business always presents its challenges. In 2023, Direct Access experienced more of these challenges than we possibly have ever felt in our nineteen-year existence. Even as we anticipate celebrating twenty years of Direct Access in 2024, our well-oiled machine providing accessibility expertise
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How business owners stand to benefit from accessibility and inclusion
When we think of the built environments that make up our society, whether that’s bus stations, libraries, hospitals, supermarkets, or hotels, thought is rarely ever given to the potential of these spaces were they to be rebuilt, readjusted, and made inclusive. Indeed, when we think of accessibility and inclusion in
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The difference between disability awareness and understanding
Much is often said about disability awareness, whether it’s businesses and organizations earnestly involving themselves in the various disability awareness days that happen each year, to huge corporations painting an image of inclusivity simply because they offer images of diversity in their branding – it is clear that in today’s
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How Direct Access is providing accessibility and sustainability for COP28
COP28, the annual climate change conference, is scheduled to take place at the heart of Expo City in the United Arab Emirates in a matter of weeks now. The conference, which will see some of the most high-profile politicians, scientists, and environmental activists fly into Dubai to discuss sustainability, will
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Direct Access founder Steven Mifsud MBE interviewed by London Build Expo on Diversity in Construction
Ahead of London Build Expo 2023, Steven Mifsud MBE sat with London Build Expo to talk all things Direct Access, ethical architecture, A.I, the future of technology, and diversity within the construction industry. Interview begins here: Thanks for sitting down with us Steven! Can you provide an overview of Direct
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Direct Access on the reversal of UK rail ticket office closure proposals
Earlier this year, a consultation programme was undertaken to ascertain the future of around 1,000 ticket offices at stations. These plans were initially developed by train operators to provide more staff on platforms and in response to an increase in the number of tickets purchased online. Today, it was announced
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The Importance of Accessible Wayfinding in Commercial Environments
In the past ten years or so wayfinding has undergone massive changes that has made getting around more accessible to all. With the ease of availability of services such as Google Maps, finding your way from A to B has never been easier. However, despite the ability to guide us
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Etiquette for Interacting with a Visually Impaired Person
To preface, it is important that we first acknowledge that while there are generally recommended methods of communicating with blind people, they are ultimately individuals with their own experiences, and will therefore have preferences unique to them. This blog entry is based on preferred etiquette which tends to overlap among
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Direct Access hiring for new Managing Director Role
The Board of Directors at Direct Access are seeking a new Managing Director for its UK Operations. As part of the company’s global expansion into territories such as the Middle East and the United States, the current Direct Access Managing Director, Steven Mifsud MBE, will be transitioning into a group
Read More...Get In Touch
How can we help you today?
A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.
Address
United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.