Disabled Retail

Accessibility for

Retail

Disabled Retail

Access Audits for Retail

The increasing reliance on internet services for shopping places an increasing pressure on stores to maximise their footfall. Direct Access expertise has delivered significant improvements to store turnover as accessible stores increases customer satisfaction beyond just people with disabilities.

Our experience of web development enables clients to maximise disability access both on and offline.

Direct Access works with communities and local government to transform high streets into inclusive and accessible environments. We work with place leaders to identify the issues that impact accessibility which often includes delivering accessible workshops and outreach to local disability communities.

We advise and lead on urban design, planning, placemaking, place management, landscape architecture, and transportation. Our data collection systems map out key locations and integrate them with GIS data.

Two girls walking towards a shop in Altrincham town centre
A photograph of Cheshire Oaks retail outlet on a sunny afternoon. A few cloud dot the otherwise blue sky as shoppers walk along the promenade. To the right of the image are Dune and Clogau stores.

Direct Access’ experience delivering accessibility programmes within the retail sector includes auditing, consulting, and training on projects that range from new site builds to long-established shopping centres. Direct Access are the Accessibility Consultants for McArthur Glen flagship outlet retail village at Cheshire Oaks.

In addition, Direct Access was part of a consortia which included Benoy Architects and Gillespies for the then unbuilt Woking Town Square retail development in London. We have also provided accessibility audits of restaurants including sites owned by McDonalds, Subway and Nando’s.

Disabled child playing with paints

Accessibility for

Education

Parliament-Banner

Accessibility for

Government

An exterior view from the street of one of Bupa's head offices.

Accessibility for

Health

An exterior shot of the Almonry in Evesham; an old black and white medieval building on a sunny day. It has a charming brick stone roof and a slightly distorted "wavy" look from refurbishments. In front of it is a small but beautiful garden with a gravel walkway and a mixture of green yellow, and pink flowers.

Accessibility for

Heritage and Tourism

Housing

Accessibility for

Housing

Justice

Accessibility for

Justice

Avanti West Coast Train arrives at a train station on a cloudy day.

Accessibility for

Mass Transit

A photograph of Cheshire Oaks retail outlet on a sunny afternoon. A few cloud dot the otherwise blue sky as shoppers walk along the promenade. To the right of the image are Dune and Clogau stores.

Accessibility for

Retail

Blind Sport

Accessibility for

Sport

The Direct Access logo.

United Kingdom

Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Old Town Hall,
30 Tweedy Rd,
Bromley,
BR1 3FE.                   

Ireland

77 Camden Street Lower,
Dublin,
D02 XE80.

Inclusive Guides

Explore our free guides on accessibility and inclusion, crafted by our experts. Click Here.

Follow Us