for Everybody

Award-winning Universal Design and Accessibility experts. Led by People of Determination.

Direct Access has led the accessibility and inclusion field since 2004. We are a DOBE™ certified Disability Owned and Operated Business Enterprise providing accessibility consultancy based on our real lived experience of disability.

We enable organisations across the Middle East to create inclusive environments that meet and exceed accessibility standards and building regulations.

We work with clients, architects and design teams working on iconic buildings and facilities.

A disabled Arab man in a wheelchair holds a tablet in an office environment, he is smiling and waving to someone on a video call. In the background, a mixed group of adults work on computers, take sips of tea, talk to each other and on the phone to clients.
Two middle aged men overlooking a giant building site in the desert look through design drawings on a piece of paper.


Following best practice to develop accessible and inclusive buildings.

A selection of Direct Access' accessible media products laid out on a glass table next to each other. The products include a Giant Print guide, an Easy Read interpretation of a public information document, and a Braille translation of a coffee shop menu.


Our recording studios and tactile production facilities produce a wide variety of accessible information – empowering people.

A photo of a man's fingers interpreting a tactile braille map board with his left hand while holding a cane in the other.


Key accessible products that make a real and substantial difference to the lives of people with disabilities

A Selection of

Our Work



A photograph of Cheshire Oaks retail outlet on a sunny afternoon. A few cloud dot the otherwise blue sky as shoppers walk along the promenade. To the right of the image are Dune and Clogau stores.

Designing inclusive retail and shopping spaces for accessibility

It is no secret that the rise of E-commerce, quickly accelerated by changes in people’s spending habits and the realities of our world economy, has resulted in physical retail spaces suffering losses in both consumer and business interest. However, while shopping for our favourite brands has never been easier for

A photograph of a Tactile Model of an Eagle with a photograph of a bald eagle put next to it for comparison. Text to the left of the model reads "Accessible Interpretation of Wildlife".

Tactile Objects and Models are the Future of Accessibility

Most people with disabilities from their lived experience understand what segregation and exclusion feels like. But ask the average disabled person what accessibility means to them, you are pretty much guaranteed to get a different answer every time. To a wheelchair user, it might mean facilities offering automatic doors, wheelchair

A young Caucasian man who is a wheelchair user eats on the terrace of a restaurant with a Caucasian male friend. The friend assists by cutting his food up with a knife and fork.

How cafés and restaurants can better serve disabled patrons

One of our team’s favorite subjects for blogs, (like this one), is using our combined knowledge of accessibility to make recommendations to business owners about how they can become more inclusive to current and (potentially future) PoD customers. Whether that’s by speaking about issues we regularly identify when we do

A group of Muslim bowing down during prayer in a Mosque as the sunlight shines through on to their white garments.

How to maximize accessibility and inclusion in prayer rooms

Worship and prayer are routine practices of Muslims around the world. As such, ensuring that visitors regardless of disability have unobstructed access to Ablution and Prayer Rooms is vital when designing any new public spaces and buildings. Not only is the ability to worship and reflect a right of everyone,

MEI Professional Membership Certification logo.
Valuable 500 member logo.
DOBE Disability Owned Business logo
The Mental Health Committed Employer logo.

Get In Touch

How Can we help you today?

A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.


    Unit 3706,
    Platinum Tower JLT-PH1-12,
    Jumeirah Lakes Towers,

    Phone & Email


    + 971 4 281 0979

    Direct Access logo.

    Unit 3706,
    Platinum Tower JLT-PH1-12,
    Jumeirah Lakes Towers,

    Inclusive Guides

    Explore our free guides on accessibility and inclusion, crafted by our experts. Click Here.

    Follow Us