Website Accessibility

Website Accessibility

At Direct Access, we believe that every person has the right to the benefits that only technology can offer. This includes independent access to the internet, apps, and other programs that have become second nature to us all for leisure and business.

An accessible website should be easily interpreted, navigated, and understood by everyone no matter their ability. This includes people with impaired vision, motor difficulties, cognitive impairments, learning disabilities, deafness, or impaired hearing. 

For this reason, Direct Access offers a Web Access Auditing service, which can help your organisation identify current shortcomings and highlight potential improvements in relation to accessibility and inclusion.

Utilizing the first-hand experience of a range of staff members who are themselves People of Determination, we can deliver a detailed report that takes into account multiple disabilities, offering suggestions on what your organization’s web team can do to help accommodate customers who are People of Determination, as well as internal staff members.

Our reports are based on internationally recognised standards such as WCAG 2.1, which highlights that accessible websites should be;

  • Perceivable – All users, including those with impaired vision, should be able to see and read your website.
  • Operable – Websites should be responsive and easy to navigate for all users across multiple browsers and mobile devices
  • Understandable – Websites should be organized in a way that’s easy to use and use language that most customers can understand.
  • Robust – Websites should integrate with tools (Assistive Technology or AT) that are used by users with disabilities.

Websites and apps must provide barrier-free access for disabled people. Using a combination of web accessibility testing and hands-on reviews by our Consultant team, we can check your website for compatibility and inclusivity.

A man in a green polo shirt wearing gloves reaches into a large 3D printer to ready the space for construction of a 3D model.





A Tactile Braille Map Board displaying a museum map and its corresponding key, featuring QR codes and accompanying text which reads "audio description" and "sign language".

Audio description

and transcription

A young woman sits on her sofa practicing sign language while looking at her iPad.

Sign Language and

Captioned Videos

A row of five swell maps, all detailing the same location - A History Through Objects museum exhibition, spread out on a table at the Direct Access offices.

Tactile and

Sensory Maps



Direct Access logo.

Unit 3706,
Platinum Tower JLT-PH1-12,
Jumeirah Lakes Towers,


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