info@directaccess.group

E-Mail

UK: +44 1270 626222

Ireland: +353 (0)15079081

About

Us

Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™
certified Disability Owned and Operated Business Enterprise, providing our real lived experiences of disability.

We believe that our organisation’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.

To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.

Our

Team

Steven Mifsud holding his MBE on the grounds of Windsor Castle while smiling for a photo.

Steven Mifsud MBE

Chair - Board of Directors

A photograph of a Caucasian woman with long brown hair smiles and poses for a selfie. She is wearing a red dress shirt with flowers in different colours on it.

Jude Mifsud

Director

A photo of Peter Brassington, a middle aged caucasian man sat on a green desk chair behind a wooden table at Direct Access' office. He is wearing a brown jumper. On the table is a leather binder with a blue ball point pen sat on top.

Peter Brassington

Managing Director

A portrait photograph of Direct Access employee, Keir Welch. A young caucasian woman, smiling. She is wearing a red dress and sunglasses. above her head.

Keir Welch

Production Director

A photograph of Education Access Consultant Sophie Malton posing for a selfie outside a school. A sign which reads "Park smart. Park safe" is on the wall behind her.

Sophie Malton

Projects Director

A photograph of a woman with long black hair, Safina Ahmad, gesturing her hand out while giving a speech.

Safina Ahmad

Procurement and Marketing Director

A close-up photograph of Direct Access Consultant Tom Morgan smiling.

Tom Morgan

Senior Access Consultant

A selfie photo of Direct Access' marketing executive Michael Miller.

Michael Miller

Marketing Executive

Raymond Okon - Direct Access Graphics and Website Lead

Raymond Okon

Graphics and Website Lead

A portrait photograph of Ailsa Flett, accessibility consultation manager at Direct Access.

Ailsa Flett

Consultation Manager

Nantwich Town Wolves VIFC captain Craig Acton holding a football with both hands against a green backdrop. His kit features the Direct Access logo.

Craig Acton

Accessible Media Consultant

A photograph of access consultant Jamie Watson smiling.

Jamie Watson

Access Consultant

A close-up photo of a middle aged Caucasian man standing in a field wearing a black polo shirt smiles for a photograph, behind him are several trees.

Nicholas Holland

Access Consultant

A profile of Roger Thompson, a consultant at Direct Access smiling at the camera. He is wearing a red polo shirt with a dotted pattern on it.

Roger Thompson

Access Consultant

Josh Downing - Direct Access Administrator

Josh Downing

Administrator

A close up photograph of a young Caucasian man with short hair and blue eyes; Lee Wilson - Direct Access CAD Engineer

Lee Wilson

CAD Engineer

A black Labrador wearing a lime green guide dog jacket sits on cut grass on a sunny day in a garden.

Cally

Guide Dog

Watch Our

Video

Watch our short video to learn more about us, where Direct Access began, what we do, and how we can help businesses to create a more accessible environment.

From our humble beginnings in the bedroom of our current CEO, to now having offices in four different countries (and counting), the past twenty years has witnessed the company grow at an accelerated rate. 

But most importantly, it has seen us make a considerable difference to the lives of disabled people, who like us, deserved better than society could give us. 

Such was the dream of our founder, Steven Mifsud MBE, who first envisioned and registered the company in 2004. 

Steven Mifsud MBE holding a football with the Direct Access logo on it alongside three members of the Nantwich Town Wolves Vision Impaired Football Club

Our

Community

At Direct Access, we strongly believe in the power of community and the empowerment it creates in people who might otherwise feel that they are different.

As a team of disabled people, we know how this feels all too well – so we have maintained a strong connection with and sponsorship of our local disability football team, Nantwich Town Disability FC, who remind us that we are capable of achieving anything, no matter who we are.

As well as sponsoring the Nantwich Town Disability FC team, which provides fresh kits, equipment, and facilities, Direct Access has also committed to sponsoring the clubs’ youth PAN disability football training sessions aimed at young disabled people under 16, and their Nantwich Cubs sessions for children.

As adopters of the Social Model of disability – we are enormously proud to support NTD F.C, increase awareness of inclusive sports, and give back to an inspiring community that thrives and achieves in spite of their differences.

Our team began sponsoring the club in 2019, and we expect to continue doing so far into the future. For information on club activity, charity events, and details about their PAN disability sessions, check out the Nantwich Town Disability FC Facebook page and drop them a like!

Latest

News

A classroom setting with several young children seated around a rectangular table. An adult is seated with the children at the table. The adult is holding a tablet device and is pointing toward the screen of another tablet placed on the table in front of one of the children. The children are each holding or using tablet devices. The child at the center of the image is looking down toward the tablet on the table. Another child seated to the right is looking toward the adult who is gesturing. Additional children are partially visible around the edges of the table. The table is light-colored, and the chairs surrounding it are blue. Behind the group, there is a whiteboard and various classroom materials, including shelves, posters, and a storage pocket organizer hanging on the wall. The environment appears well-lit, and the focus is on the interaction around the table and the use of digital devices.
News

Why Accessibility Is an Operational Advantage for Schools

Many schools are currently paying the price for poor design. Bottlenecked corridors, wayfinding changes every September, amplified noise in classrooms, non-compliant restrooms, and poor furniture choices each result in friction for school managers. It shows up as: Lost teaching time during lesson changeovers Staff pulled away from teaching to manage

Happy,Caucasian,Schoolgirl,In,Wheelchair,With,Her,Friend,Using,Tablet
News

The BBC Got It Wrong: How Schools Can Support Every ASN Student

Recently, the BBC published an alarming article that identified a growing gap between the support required for ASN pupils and what schools are currently able to deliver due to limited support staff, resources, and limited guidance. The article also points out that almost 300,000 Scottish school pupils (about 43% overall) are categorised as ASN, with the

The image shows a smiling caucasian man sitting in a wheelchair in a bright, modern office environment. He appears relaxed and confident, holding a tablet in his hands. He’s wearing a light blue button-up shirt over a gray T-shirt, and a smartwatch on his wrist. In the background, there are a few coworkers engaged in their own tasks—one person sitting at a desk using a computer, and another standing and interacting nearby. The space is well-lit with natural sunlight streaming in, giving the office a warm and collaborative atmosphere. Overall, the scene conveys a professional, inclusive workplace with a positive and productive vibe.
News

Rethinking Disability: Why We Advocate Socially but Experience Medically

Anyone who knows anything about Direct Access likely understands that as a consultancy founded by people with disabilities, we take an empathetic, person-focused approach to accessibility and inclusive design.  Of course, as a business, we also try to highlight how providing disability access provides social and financial value to our clients, but

The image shows a man working at a desk in a dimly lit room, likely during the evening or night. He is seated in an office chair, wearing headphones, and appears focused as he looks at two computer monitors in front of him. His hand is resting near his mouth in a thoughtful pose. The screens display lines of code, suggesting he is programming or working on software development. The workspace includes a laptop placed in front of the monitors, a keyboard, a mouse, and a desk lamp casting warm light onto the desk. There are also small decorative items, such as a potted plant and stationery holders. The overall atmosphere is calm and concentrated, with cool blue ambient lighting contrasting against the warm glow of the desk lamp, creating a modern and slightly moody work environment.
News

The Competitive Advantage of ADHD-Friendly Workplaces

Globally, ADHD is estimated to affect around 5–7% of children and approximately 2–5% of adults, although many studies suggest that the condition is frequently underdiagnosed, meaning the true prevalence may be even higher. Given the significant proportion of people living with disabilities more broadly, it is essential that organisations ensure

A gold BAFTA trophy in the shape of a stylized human face mask sits on a glossy black rectangular base. The mask features smooth, sculpted facial details—arched brows, a defined nose, closed lips, and wavy hair framing the left side. One eye is hollow, creating a dramatic contrast with the reflective gold surface. The background is softly blurred, keeping the focus on the iconic award associated with excellence in film, television, and games.
News

What the BAFTAs Controversy Reveals About Policy-Deep Inclusion

Ordinarily, an accessibility consultancy would not comment on the latest hot-button controversies in the world of show business. But the events at the 2026 British Academy Film Awards raise questions that sit squarely within our professional remit.   Direct Access works with organisations to translate disability inclusion from policy into operational practice. Inclusion is not achieved through statements of intent. It is achieved through preparation, communication, and

A judge’s gavel made of dark polished wood rests on top of a closed dark blue book, which itself is placed on the keyboard of an open silver laptop. The gavel has a gold band around the head, adding a formal, traditional touch. To the right side of the frame, part of a gold-colored object—likely a scale of justice—is visible but slightly out of focus. Everything sits on a light wood desk, creating a clean, professional setting. The composition visually represents the intersection of law and technology, blending classic legal symbols with modern digital tools.
News

Myths About Who the Equality Act Actually Protects

NOTE: A quick clarification before discussion runs away with itself. This isn’t a partisan post. It’s a practical one. As accessibility consultants, we work within the current legal framework every day. The point of this post is to explore what that framework actually covers and what changes might mean operationally.

A photo of a train arriving at an underground station. The photo is shot with a low shutter speed giving it a blurred effect.
News

Exploring the Incentives of Inclusive Rail Networks

As the UK rail industry charts a course toward modernisation, one critical factor continues to undermine performance and public trust: meaningful accessibility for disabled passengers. For Direct Access, we believe this is not only a question of compliance or public image, but a strategic opportunity to lead the way in

A wide shot photograph of a black tactile braille map board shot in deep focus. The face of the map board provides a colourful rendition of the Tower of London's layout using a white, raised braille key and various symbols against a black background. A large white tactile model of the Tower of London's exerior sits on the face of the right side. Behind the map is a white table and Direct Access display stand.
News

The Business Case for Accessibility in a Visually Diverse World

The Business Case for Accessibility in a Visually Diverse World As organisations operate in an increasingly digital and interconnected world, the way information is presented, navigated, and understood has become a defining factor in how brands are perceived, trusted, and chosen. Accessibility, particularly for people with visual impairments, is no

Direct Access
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