A group photo of the full Direct Access Team beaming smiles at the grand opening of the office. A yellow banner ready to be cut is stretched across the entrance.

About

Us

Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™
certified Disability Owned and Operated Business Enterprise, providing our real lived experiences of disability.

Our

Team

We believe that our organization’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.

To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.

Steven Mifsud holding his MBE on the grounds of Windsor Castle while smiling for a photo.

Steven Mifsud MBE

Director and Founder

A portrait photo of Jude Mifsud, co-director of Direct Access.

Jude Mifsud

Director

Operations Director Steve Dering poses for a photo, smiling, arms folded.

Steve Dering

Director of Strategic Partnerships

A close-up photograph of Direct Access Consultant Tom Morgan smiling.

Tom Morgan

Senior Access Consultant

A photograph of Education Access Consultant Sophie Malton posing for a selfie outside a school. A sign which reads "Park smart. Park safe" is on the wall behind her.

Sophie Malton

Accessibility Project Manager

A portrait photograph of Direct Access employee, Keir Welch.

Keir Welch

Business Operations Manager

A selfie photo of Direct Access' marketing executive Michael Miller.

Michael Miller

Marketing Executive

A portrait photograph of Ailsa Flett, accessibility consultation manager at Direct Access.

Ailsa Flett

Consultation Manager

A photograph of Field Service Engineer Andy Lomas wearing a green Direct Access polo and cap in front of the Direct Access Calm Corner marquee. Sunflower lanyard can be seen hanging from the entrance of the tent.

Andy Lomas

Field Service Engineer

A photograph of Access Consultant Jamie Rhys-Martin holding an electric lantern in a field during the Green Space, Dark Skies event.

Jamie Rhys-Martin

Access Consultant

A photograph of Raymond Okon, Direct Access' web specialist.

Raymond Okon

Graphics and Website Lead

Nantwich Town Wolves VIFC captain Craig Acton holding a football with both hands against a green backdrop. His kit features the Direct Access logo.

Craig Acton

Accessible Media Consultant

A photo of Direct Access' Administrative Assistant, Karen Lomas.

Karen Lomas

Administrative Assistant

A photograph of access consultant Jamie Watson smiling.

Jamie Watson

Access Consultant

A selfie photo of a man (Mathew Wilson) with a beard and short-brown hair. He's wearing a green Direct Access shirt.

Mathew Wilson

Field Service Engineer

A profile of Roger Thompson, a consultant at Direct Access smiling at the camera. He is wearing a red polo shirt with a dotted pattern on it.

Roger Thompson

Access Consultant

Watch Our

Video

Watch our short video to learn more about us, where Direct Access began, what we do and how we can help businesses to create a more accessible environment.

Steven Mifsud MBE holding a football with the Direct Access logo on it alongside three members of the Nantwich Town Wolves Vision Impaired Football Club

Our

Community

At Direct Access, we strongly believe in the power of community and the empowerment it creates in people who might otherwise feel that they are different.

As a team of disabled people, we know how this feels all too well – so we have maintained a strong connection with and sponsorship of our local disability football team, Nantwich Town Disability FC, who remind us that we are capable of achieving anything, no matter who we are.

As well as sponsoring the Nantwich Town Disability FC team, which provides fresh kits, equipment, and facilities, Direct Access has also committed to sponsoring the clubs’ youth PAN disability football training sessions aimed at young disabled people under 16, and their Nantwich Cubs sessions for children.

As adopters of the Social Model of disability – we are enormously proud to support NTD F.C, increase awareness of inclusive sports, and give back to an inspiring community that thrives and achieves in spite of their differences.

Our firm began sponsoring the club in 2019, and we expect to continue doing so far into the future. For information on club activity, charity events, and details about their PAN disability sessions, check out the Nantwich Town Disability FC Facebook page and drop them a like!

Latest

News

A group photo of the full Direct Access Team beaming smiles at the grand opening of the office. A yellow banner ready to be cut is stretched across the entrance.
News

Direct Access in 2023 – A Year in Review

First, the challenges. Life working at a small business always presents its challenges. In 2023, Direct Access experienced more of these challenges than we possibly have ever felt in our nineteen-year existence. Even as we anticipate celebrating twenty years of Direct Access in 2024, our well-oiled machine providing accessibility expertise

Read More...
A mixed group of work colleagues discuss work around an office table. One of them, a male wheelchair user, points to his female colleagues monitor to point something out.
News

How business owners stand to benefit from accessibility and inclusion

When we think of the built environments that make up our society, whether that’s bus stations, libraries, hospitals, supermarkets, or hotels, thought is rarely ever given to the potential of these spaces were they to be rebuilt, readjusted, and made inclusive. Indeed, when we think of accessibility and inclusion in

Read More...
Hand of an unrecognizable person dragging a suitcase, wearing on the wrist a lanyard of sunflowers, symbol of people with invisible or hidden disabilities.
News

The difference between disability awareness and understanding

Much is often said about disability awareness, whether it’s businesses and organizations earnestly involving themselves in the various disability awareness days that happen each year, to huge corporations painting an image of inclusivity simply because they offer images of diversity in their branding – it is clear that in today’s

Read More...
A blind man using a white cane to identify tactile paving safely walking along a path.
News

Etiquette for Interacting with a Visually Impaired Person

To preface, it is important that we first acknowledge that while there are generally recommended methods of communicating with blind people, they are ultimately individuals with their own experiences, and will therefore have preferences unique to them. This blog entry is based on preferred etiquette which tends to overlap among

Read More...
A man in a wheelchair hands a document to a female colleague across a desk in an office.
News

Direct Access hiring for new Managing Director Role

The Board of Directors at Direct Access are seeking a new Managing Director for its UK Operations. As part of the company’s global expansion into territories such as the Middle East and the United States, the current Direct Access Managing Director, Steven Mifsud MBE, will be transitioning into a group

Read More...

Get In Touch

How can we help you today?

A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.

Address

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.

Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

Phone & Email

Email

Phone

+44 1270 626222

The Direct Access logo.

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.

Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

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