About
Us
Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™
certified Disability Owned and Operated Business Enterprise, providing our real lived experiences of disability.
Our
Team
We believe that our organization’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.
To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.
Watch Our
Video
Watch our short video to learn more about us, where Direct Access began, what we do and how we can help businesses to create a more accessible environment.

Our
Community
At Direct Access, we strongly believe in the power of community and the empowerment it creates in people who might otherwise feel that they are different.
As a team of disabled people, we know how this feels all too well – so we have maintained a strong connection with and sponsorship of our local disability football team, Nantwich Town Disability FC, who remind us that we are capable of achieving anything, no matter who we are.
As well as sponsoring the Nantwich Town Disability FC team, which provides fresh kits, equipment, and facilities, Direct Access has also committed to sponsoring the clubs’ youth PAN disability football training sessions aimed at young disabled people under 16, and their Nantwich Cubs sessions for children.
As adopters of the Social Model of disability – we are enormously proud to support NTD F.C, increase awareness of inclusive sports, and give back to an inspiring community that thrives and achieves in spite of their differences.
Our firm began sponsoring the club in 2019, and we expect to continue doing so far into the future. For information on club activity, charity events, and details about their PAN disability sessions, check out the Nantwich Town Disability FC Facebook page and drop them a like!
Latest
News

Direct Access in 2023 – A Year in Review
First, the challenges. Life working at a small business always presents its challenges. In 2023, Direct Access experienced more of these challenges than we possibly have ever felt in our nineteen-year existence. Even as we anticipate celebrating twenty years of Direct Access in 2024, our well-oiled machine providing accessibility expertise
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How business owners stand to benefit from accessibility and inclusion
When we think of the built environments that make up our society, whether that’s bus stations, libraries, hospitals, supermarkets, or hotels, thought is rarely ever given to the potential of these spaces were they to be rebuilt, readjusted, and made inclusive. Indeed, when we think of accessibility and inclusion in
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The difference between disability awareness and understanding
Much is often said about disability awareness, whether it’s businesses and organizations earnestly involving themselves in the various disability awareness days that happen each year, to huge corporations painting an image of inclusivity simply because they offer images of diversity in their branding – it is clear that in today’s
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How Direct Access is providing accessibility and sustainability for COP28
COP28, the annual climate change conference, is scheduled to take place at the heart of Expo City in the United Arab Emirates in a matter of weeks now. The conference, which will see some of the most high-profile politicians, scientists, and environmental activists fly into Dubai to discuss sustainability, will
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Direct Access founder Steven Mifsud MBE interviewed by London Build Expo on Diversity in Construction
Ahead of London Build Expo 2023, Steven Mifsud MBE sat with London Build Expo to talk all things Direct Access, ethical architecture, A.I, the future of technology, and diversity within the construction industry. Interview begins here: Thanks for sitting down with us Steven! Can you provide an overview of Direct
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Direct Access on the reversal of UK rail ticket office closure proposals
Earlier this year, a consultation programme was undertaken to ascertain the future of around 1,000 ticket offices at stations. These plans were initially developed by train operators to provide more staff on platforms and in response to an increase in the number of tickets purchased online. Today, it was announced
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The Importance of Accessible Wayfinding in Commercial Environments
In the past ten years or so wayfinding has undergone massive changes that has made getting around more accessible to all. With the ease of availability of services such as Google Maps, finding your way from A to B has never been easier. However, despite the ability to guide us
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Etiquette for Interacting with a Visually Impaired Person
To preface, it is important that we first acknowledge that while there are generally recommended methods of communicating with blind people, they are ultimately individuals with their own experiences, and will therefore have preferences unique to them. This blog entry is based on preferred etiquette which tends to overlap among
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Direct Access hiring for new Managing Director Role
The Board of Directors at Direct Access are seeking a new Managing Director for its UK Operations. As part of the company’s global expansion into territories such as the Middle East and the United States, the current Direct Access Managing Director, Steven Mifsud MBE, will be transitioning into a group
Read More...Get In Touch
How can we help you today?
A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.
Address
United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.

United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.