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We believe that our organisation’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.
To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.
Watch our short video to learn more about us, where Direct Access began, what we do, and how we can help businesses to create a more accessible environment.
From our humble beginnings in the bedroom of our current CEO, to now having offices in four different countries (and counting), the past twenty years has witnessed the company grow at an accelerated rate.
But most importantly, it has seen us make a considerable difference to the lives of disabled people, who like us, deserved better than society could give us.
Such was the dream of our founder, Steven Mifsud MBE, who first envisioned and registered the company in 2004.
At Direct Access, we strongly believe in the power of community and the empowerment it creates in people who might otherwise feel that they are different.
As a team of disabled people, we know how this feels all too well – so we have maintained a strong connection with and sponsorship of our local disability football team, Nantwich Town Disability FC, who remind us that we are capable of achieving anything, no matter who we are.
As well as sponsoring the Nantwich Town Disability FC team, which provides fresh kits, equipment, and facilities, Direct Access has also committed to sponsoring the clubs’ youth PAN disability football training sessions aimed at young disabled people under 16, and their Nantwich Cubs sessions for children.
As adopters of the Social Model of disability – we are enormously proud to support NTD F.C, increase awareness of inclusive sports, and give back to an inspiring community that thrives and achieves in spite of their differences.
Our team began sponsoring the club in 2019, and we expect to continue doing so far into the future. For information on club activity, charity events, and details about their PAN disability sessions, check out the Nantwich Town Disability FC Facebook page and drop them a like!
To understand how accessible environmental design benefits everyone, it’s first important to define what we mean by accessibility. In the context of our broader experience as accessibility consultants, we believe good accessibility (or “universal design,”) always overlaps with good design, because its ultimately about the removal of friction from environments
Recently, the BBC published an alarming article that identified a growing gap between the support required for ASN pupils and what schools are currently able to deliver due to limited support staff, resources, and limited guidance. The article also points out that almost 300,000 Scottish school pupils (about 43% overall) are categorised as ASN, with the
Anyone who knows anything about Direct Access likely understands that as a consultancy founded by people with disabilities, we take an empathetic, person-focused approach to accessibility and inclusive design. Of course, as a business, we also try to highlight how providing disability access provides social and financial value to our clients, but
Globally, ADHD is estimated to affect around 5–7% of children and approximately 2–5% of adults, although many studies suggest that the condition is frequently underdiagnosed, meaning the true prevalence may be even higher. Given the significant proportion of people living with disabilities more broadly, it is essential that organisations ensure
Ordinarily, an accessibility consultancy would not comment on the latest hot-button controversies in the world of show business. But the events at the 2026 British Academy Film Awards raise questions that sit squarely within our professional remit. Direct Access works with organisations to translate disability inclusion from policy into operational practice. Inclusion is not achieved through statements of intent. It is achieved through preparation, communication, and
NOTE: A quick clarification before discussion runs away with itself. This isn’t a partisan post. It’s a practical one. As accessibility consultants, we work within the current legal framework every day. The point of this post is to explore what that framework actually covers and what changes might mean operationally.
As the UK rail industry charts a course toward modernisation, one critical factor continues to undermine performance and public trust: meaningful accessibility for disabled passengers. For Direct Access, we believe this is not only a question of compliance or public image, but a strategic opportunity to lead the way in
The Business Case for Accessibility in a Visually Diverse World As organisations operate in an increasingly digital and interconnected world, the way information is presented, navigated, and understood has become a defining factor in how brands are perceived, trusted, and chosen. Accessibility, particularly for people with visual impairments, is no
The following Open Letter was published on our social media platforms on 4th February 2026 on behalf of a sight-impaired member of the team who wishes to remain anonymous. Dear DPD Team, I am writing to share my experience as a severely sight impaired customer, in the hope that it