About
Us
Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™
certified Disability Owned and Operated Business Enterprise, providing our real lived experiences of disability.
We believe that our organisation’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.
To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.
Our
Team
Steven Mifsud MBE
Director and Founder
Jude Mifsud
Director
Steve Dering
Director of Strategic Partnerships
Peter Brassington
Managing Director
Tom Morgan
Senior Access Consultant
Sophie Malton
Accessibility Project Manager
Keir Welch
Business Operations Manager
Michael Miller
Marketing Executive
Ailsa Flett
Consultation Manager
Jamie Rhys-Martin
Access Consultant
Raymond Okon
Graphics and Website Lead
Craig Acton
Accessible Media Consultant
Jamie Watson
Access Consultant
Roger Thompson
Access Consultant
Mathew Wilson
Field Service Engineer
Safina Ahmad
Bids and New Business
Josh Downing
Administrator
Cally
Guide Dog
Nicholas Holland
Access Consultant
Lee Wilson
CAD Engineer
Watch Our
Video
Watch our short video to learn more about us, where Direct Access began, what we do and how we can help businesses to create a more accessible environment.
Our
Community
At Direct Access, we strongly believe in the power of community and the empowerment it creates in people who might otherwise feel that they are different.
As a team of disabled people, we know how this feels all too well – so we have maintained a strong connection with and sponsorship of our local disability football team, Nantwich Town Disability FC, who remind us that we are capable of achieving anything, no matter who we are.
As well as sponsoring the Nantwich Town Disability FC team, which provides fresh kits, equipment, and facilities, Direct Access has also committed to sponsoring the clubs’ youth PAN disability football training sessions aimed at young disabled people under 16, and their Nantwich Cubs sessions for children.
As adopters of the Social Model of disability – we are enormously proud to support NTD F.C, increase awareness of inclusive sports, and give back to an inspiring community that thrives and achieves in spite of their differences.
Our firm began sponsoring the club in 2019, and we expect to continue doing so far into the future. For information on club activity, charity events, and details about their PAN disability sessions, check out the Nantwich Town Disability FC Facebook page and drop them a like!
Latest
News
Building a Better Future: The Importance of Accessible Housing for All
Ever since the pandemic occurred half a decade ago, the way we use our homes has shifted significantly. That is to say, in addition to being our nest, the global shift in attitude towards working from home has transformed our personal sanctuaries into workplaces. For disabled people across the country, this
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Driving Inclusion – How Greater Manchester’s Bus Network is Leading the Way in Accessible Transport
As of 6 January 2025, Greater Manchester has fully returned its bus services to public control, representing a major change in the region’s transport strategy and the first time in 40 years that a major transit system in England will operate in such a way. And with this change, increased
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How Accessible Technology investment is transforming the lives of disabled people
Accessible technology is a growing trend among businesses that are helping to change the lives of disabled people for the better. Whether adapting their premises with an evolved understanding of individual access requirements, to the adoption of inclusive policies, to greater diversity levels among the workforce, perhaps the most influential
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Barclays Bank backfire: Why Businesses should commission authentic Mystery Shoppers with Disabilities
Barclays Bank is currently facing scrutiny for its recent advertisements promoting paid “mystery shoppers” to feign blindness in order to identify accessibility issues at their walk-in branches. Shoppers were invited to tell staff members that their eyesight was “becoming increasingly blurry and/or spotty and the situation is not going to
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Unlocking Inclusive Design: Mastering the Key Principles of Accessibility
Offering accessibility as a service has been a cornerstone of our work for nearly two decades. Our philosophy is straightforward: we help organisations—whether public or private—move away from exclusive design practices and become more inclusive for people with disabilities. But the real challenge lies in recognising that accessibility is not
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Decades of Delay – Why North Yorkshire’s Accessible Taxi Debate Demands Real Solutions
Opinion: Decades of Delay – Why North Yorkshire’s Accessible Taxi Debate Demands Real SolutionsNorth Yorkshire’s proposed changes to taxi licensing rules have sparked a heated debate. The council aims to increase the number of wheelchair-accessible vehicles (WAVs) to comply with equality legislation, but the plan has drawn sharp criticism from
Read More...
Why the inevitability of disability means we should demand more from built environments
As a team of disabled people, Direct Access is of the view that urban infrastructure throughout history has favored the convenience of a wholly inaccurate and idealistic idea of what a society “should be”. Put simply, most human settlements are largely discriminatory toward people with disabilities, favoring the needs of
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How accessible tourism invigorates community engagement and boosts business
Irrespective of the financial and social benefits the travel and tourism industry can provide to businesses who facilitate these experiences, the ability to travel and enjoy products, services, and environments is a fundamental right for every disabled person. As such, it is the responsibility of these same businesses and attraction
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Disabled Peoples Organisations Sign Open Letter To PM Calling For Accessible Transport
This month, Stephen Brookes, Transport Policy Adviser at Disability Rights UK, took part in a vital collaboration with various Disabled Peoples Organisations, sending a letter to the Prime Minister and the Secretary of State for Transport. This joint effort, which expressed critiques of the UK’s public transport systems, emphasised the importance
Read More...
Get In Touch
How can we help you today?
A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.
Address
United Kingdom
Suite GB,
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.
Phone & Email
info@directaccess.group
Phone
United Kingdom: +44 1270 626222
Ireland: +353 (0)15079081
United Kingdom
| Pepper House, Market Street, Nantwich, Cheshire, CW5 5DQ. | Old Town Hall, 30 Tweedy Rd, Bromley, BR1 3FE. |
Ireland
| 77 Camden Street Lower, Dublin, D02 XE80. |
Inclusive Guides
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