In today’s fast paced, increasingly disorienting world, businesses are recognising that the social responsibility to make environments accessible is no longer viewed as a favour to disabled people or a tick box exercise to appease legal bodies, but a strategic advantage in the world of business.  The facts speak for themselves. Consider for instance,

Auditory processing impairments, including Auditory Processing Disorder (APD), affect how the brain interprets sound rather than how the ears detect it. Many individuals with these impairments have hearing that tests as “normal,” yet they encounter persistent communication challenges in everyday interactions due to a lack of accessibility measures that accommodate their needs.  For businesses, these

To design environments that truly include people with cerebral palsy, it is important to move away from the idea that accessibility requires analysing disability on a case-by-case, “disability by disability” basis. Genuine inclusion is not about solving isolated problems for specific groups, (whether that’s cerebral palsy, neurodivergence, visual impairments etc.),

In principle, most people agree that public spaces should be welcoming, intuitive, and accessible to all. Yet for millions of individuals, navigating everyday environments, such as hospitals, town centers, transport hubs, libraries, leisure facilities, and council buildings can be stressful at best and, in some cases, entirely unmanageable. While this

The Misunderstanding of Braille’s Value When we talk to organisations about accessibility, one thing comes up again and again: braille and other accessible formats are often overlooked. We have even heard people say that braille is outdated, niche, or no longer needed because of screen readers. This is not only

The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast,

With the widespread closure of the high street and the migration of businesses, shops, and retailers more broadly to online spaces, the consequential effects of society’s ever-expanding pivot to digital commerce and the reduction of traditionally physical spaces for business have been discussed at great length on our blog, particularly

It is now 2026, and given our world’s reliance on digital platforms for everything from banking to shopping, digital entertainment is often marketed as more inclusive than ever. Watch any advertisement for a major company such as Microsoft, Google, or Apple, and you will notice a clean, inoffensive, and inclusive