Ireland: +353 (0)15079081
Award-winning Universal Design and Accessibility experts. Led by disabled people.
Direct Access is a leading accessibility and inclusion consultancy, proudly Disability Owned and Operated (DOBE™ certified) since 2004. Founded and run by people with lived experience of disability, we specialise in accessibility consultancy, accessible media, and inclusive products.
With a team of consultants across England, Wales, Scotland, and Northern Ireland, we help organisations across the UK and mainland Europe create environments that not only meet but exceed accessibility standards and building regulations.
Our work spans a wide range of projects—from small community venues to UNESCO World Heritage Sites and world-renowned museums—collaborating closely with clients, architects, and design teams to deliver truly inclusive spaces.
Our mission is a simple but important one: to help organisations move beyond exclusive design practices and foster environments where people with disabilities can participate fully and equally. We believe true accessibility isn’t a one-time fix—it’s a mindset, a culture, and a commitment that must grow and adapt with our society and the technologies that shape it.
Learn more about the talented individuals that have helped Direct Access to grow into an award-winning talent in the field of accessibility here.
Direct Access are the Accessibility Consultants for the Tullie House Museum & Art Gallery, helping Cumbria become a thriving place for everyone through the development and implementation of an accessibility Read More
Direct Access were the accessibility consultants for the 5 C’s Project in Belfast, providing a review of 5 proposed street refurbishments for The Department for Communities (DfC) Belfast Regeneration Directorate. Read More
Direct Access provided accessibility audits to the East Riding Museums Group to ensure that its sites are fully accessible and inclusive to disabled visitors and staff. The initial site audits Read More
Image © O’Donnell + Tuomey / Ninety90, 2018. The Victoria and Albert Museum, more commonly known as the V&A is the world’s largest museum of applied arts, decorative arts and Read More
Direct Access has provided Universal Design and accessibility consultancy services for the new International Organization for Migration Headquarters in Geneva, Switzerland. Working with the Architectural and design teams at each Read More
The Ellison Institute is an interdisciplinary, patient-centered research center that provides cutting-edge cancer care and wellness services, undertaking research initiatives that span the scientific spectrum to change how cancer and Read More
The Business Case for Accessibility in a Visually Diverse World As organisations operate in an increasingly digital and interconnected world, the way information is presented, navigated, and understood has become a defining factor in how brands are perceived, trusted, and chosen. Accessibility, particularly for people with visual impairments, is no
The following Open Letter was published on our social media platforms on 4th February 2026 on behalf of a sight-impaired member of the team who wishes to remain anonymous. Dear DPD Team, I am writing to share my experience as a severely sight impaired customer, in the hope that it
In today’s fast paced, increasingly disorienting world, businesses are recognising that the social responsibility to make environments accessible is no longer viewed as a favour to disabled people or a tick box exercise to appease legal bodies, but a strategic advantage in the world of business. The facts speak for themselves. Consider for instance,
Auditory processing impairments, including Auditory Processing Disorder (APD), affect how the brain interprets sound rather than how the ears detect it. Many individuals with these impairments have hearing that tests as “normal,” yet they encounter persistent communication challenges in everyday interactions due to a lack of accessibility measures that accommodate their needs. For businesses, these
To design environments that truly include people with cerebral palsy, it is important to move away from the idea that accessibility requires analysing disability on a case-by-case, “disability by disability” basis. Genuine inclusion is not about solving isolated problems for specific groups, (whether that’s cerebral palsy, neurodivergence, visual impairments etc.),
In principle, most people agree that public spaces should be welcoming, intuitive, and accessible to all. Yet for millions of individuals, navigating everyday environments, such as hospitals, town centers, transport hubs, libraries, leisure facilities, and council buildings can be stressful at best and, in some cases, entirely unmanageable. While this
For decades, mainstream toys like Barbie have reflected a narrow view of “normal” childhood experiences and archetypal roles for women, largely ignoring diversity in neurodevelopment, physical ability, and health conditions. So, it’s amazing to see Mattel diversify their brand audience through the power of inclusivity. Their latest, the Autistic Barbie
The Misunderstanding of Braille’s Value When we talk to organisations about accessibility, one thing comes up again and again: braille and other accessible formats are often overlooked. We have even heard people say that braille is outdated, niche, or no longer needed because of screen readers. This is not only
The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast,
A member of our award-winning accessibility team will be in contact. If you would like to communicate in a specific way, please let us know.
United Kingdom
Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.
Ireland
77 Camden Street Lower,
Dublin,
D02 XE80.
info@directaccess.group
Phone
United Kingdom: +44 1270 626222
Ireland: +353 (0)15079081
