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Direct Access

Case Studies

The front cover of Direct Access and Historic England's Disability Access to Heritage report showing a panoramic view of a gothic church on an overcast day. Text written on the cover in Direct Access' signature colours of green, white, and dark blue reads "Historic England. Disability Access to Research. What are the experiences of disabled people in the heritage sector in 2025?"
Case Studies

Historic England – Disability Access to Heritage Project

Direct Access has worked with Historic England to publish a report detailing the various ways it will work to enhance access and inclusion at various heritage sites throughout the UK. Historic England’s ‘Disability Access to Heritage Project’ is the first to take a sector-wide approach to identifying and addressing the

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Direct Access’ Steve Dering in high vis jacket with tablet. Two electric cars are parked in a ten bay charging station.
Case Studies

Zero Emissions Vehicles Ireland

Zero Emissions Vehicles Ireland have been reviewing and updating the Universal Design standards for electric vehicle (EV) charging infrastructure within the Republic. By commissioning Direct Access Consultancy in October 2024, ZEVI’s initiative aimed to conduct comprehensive user testing of EV charging stations at fifteen strategically selected sites across the Republic

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A wide shot photograph of the Old Work, an incomplete wall structure which are part of the sole remains of a former Roman City in Wroxeter, England.
Case Studies

Accessible Media – Wroxeter Roman City

Direct Access has provided print and digital accessible media to increase inclusivity for English heritage visitors and staff at the historic Viroconium Cornoviorum, the final remains of a Roman period city within the village of Wroxeter.  At its peak, Viroconium Cornoviorum is estimated to have been the 4th-largest Roman settlement in Britain, a civitas

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A Direct Access tactile map board at the entrance of the Cardiff Bus Interchange.
Case Studies

Tactile Map Boards – Transport for Wales

An inclusive solution for Welsh travelers Direct Access has produced two Tactile Map Boards for Transport for Wales, which as of today are available and in use at the North and South entrances of the newly completed Cardiff Bus Interchange. The inclusive wayfinding solution, which incorporates braille and tactile elements,

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The interior store floor of a Sweaty Betty; a womenswear retailer. Mannequins modelling clothes are displayed in the center of the room. On the left wall is a glowing red LED Light fixture which spells Sweaty Betty. Directly underneath is a long row of clothes displayed on racks.
Case Studies

Sweaty Betty

Direct Access are the access consultants for Sweaty Betty; a British retailer specialising in women’s activewear who have over 60 stores in the UK and several others across the world in territories such as Canada, Germany, Ireland, Hong Kong, Singapore, and the United States. The company’s ethos is rooted in the

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An image of a graphic showing the exterior of a large, modern red-bricked building, the Swan Theatre, during dusk. Lights surrounding the building illuminate the structure.
Case Studies

The Royal Shakespeare Company

Direct Access are the accessibility consultants for several theatre sites managed by the Royal Shakespeare Company (RSC). Our team delivered audits for the Grade II-listed Royal Shakespeare Theatre in Straford-upon-Avon, as well as its neighbour, The Swan Theatre,  which was completed in 1926 after the original Shakespeare Memorial Theatre burned

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An image of a graphic showing the exterior of a SpaMedica building on an overcast day. Out front is a car park with a black taxi van parked outside the entrance. To the right is an empty accessible parking bay.
Case Studies

SpaMedica clinics and offices

Direct Access were the access consultants for several SpaMedica clinics and offices across England. Initially working with the organisation in 2022 to improve physical accessibility in key areas of clinics – with recommendations focusing on components such as wayfinding, lighting, entrances, restrooms, intercoms, lifts, stairways, car parks, and reception areas,

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An image of the Anderton Boat Lift a mechanical structure designed to provide a 50-foot vertical link between two navigable waterways: the River Weaver and the Trent and Mersey Canal as seen from ground level. A canal boat filled with passengers makes its way along the Mersey Canal.
Case Studies

Anderton Boat Lift

Direct Access are the access consultants for The Anderton Boat Lift, a two-caisson lift lock near the village of Anderton, Cheshire. The lift provides a 50-foot (15.2 m) vertical link between two navigable waterways: the River Weaver and the Trent and Mersey Canal. The structure is designated as a scheduled monument, and is

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A close up photograph of an open gate leading to a walkway surrounded by a lush green garden. On the gate is a square sign displaying a white capital T, representing the Tullie Museum and Art Gallery.
Case Studies

Tullie House Museum and Art Gallery

Direct Access are the Accessibility Consultants for the Tullie House Museum & Art Gallery, helping Cumbria become a thriving place for everyone through the development and implementation of an accessibility and inclusivity strategy / plan with a focus on inclusive design to attract local, national and international users of all

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A proof of concept photograph of the proposed new design of Chichester Street in Belfast showing a bustling street front with new modern buildings.
Case Studies

The 5 C’s Public Realms Project – Belfast

Direct Access were the accessibility consultants for the 5 C’s Project in Belfast, providing a review of 5 proposed street refurbishments for The Department for Communities (DfC) Belfast Regeneration Directorate. The Five Cs Project is the first project to come forward from the Developers Contributions Framework and is a public

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A photograph of an exterior pathway at the Sewerby Halls & Gardens on a sunny afternoon, to either side a mixture of white, pink, and purple flowers are scattered from one end to the next, with larger plans and trees further back on each side. At the furthest end of the path, there is a sheltered garden gazebo with two trees adjacent to the left and right.
Case Studies

East Riding Museums

Direct Access provided accessibility audits to the East Riding Museums Group to ensure that its sites are fully accessible and inclusive to disabled visitors and staff. The initial site audits included coverage of all six sites, including Sewerby Hall & Gardens, Beverley Guildhall, Beverley Art Gallery, Skidby Mill, Hessle Mill,

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A panoramic view of an Isle of Man harbour and town during sunset. In the background are rolling hills and large fields.
Case Studies

Isle of Man Health & Social Care

Direct Access has provided accessibility audits for over 70 health and social care partnership sites on the Isle of Man, an undertaking which has included care facilities, residential homes, medical centres, day care services, mental health services, children’s centres, offices, various ambulance centres, Ramsey Cottage, as well as The Nobles

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An exterior view from the street of one of Bupa's head offices.
Case Studies

Bupa Offices & Staff Accessibility Training

Bupa commissioned a new, environmentally friendly, state-of-the-art HQ building, modifying the health care provider’s existing site to allow for more choice-based working. As part of the strategy, Direct Access was asked to undertake access consultancy and carry out an access appraisal of the proposed refurbishment plans at the BUPA premises

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A proof of concept drawing of the new Benwell Deane community housing project in Newcastle showing a newly paved street and families walking along a streetpath.
Case Studies

Benwell Dene Housing Estate

Direct Access is the Access Consultant for the upcoming modern and sustainable 146-home estate in Benwell, Newcastle.  In addition to ensuring the implementation of inclusive and accessible housing with J M Architects and Southern Green, Direct Access advised on the application of the estate’s planned sustainable interpretation of the traditional

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A proof of concept photo of the V and A East museum, showing a large, baige building that looks like an upside down crown. A large V and A sits on the top. Outside crowds of people commute on the open plan path space. At the forefront, a set of stairs lead down to a nearby canal with a red, white, and blue coloured boat passing by.
Case Studies

V & A East

Image © O’Donnell + Tuomey / Ninety90, 2018. The Victoria and Albert Museum, more commonly known as the V&A is the world’s largest museum of applied arts, decorative arts and design. Founded in 1852, it is expanding to two new sites at the Queen Elizabeth Olympic Park opening in 2025.

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