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Direct Access delivered comprehensive accessibility audits and policy reviews that identified and addressed accessibility barriers across physical and digital environments for three Southampton City Council-owned and operated museums, ensuring that all visitors, regardless of their abilities, could fully engage with the collections and spaces. Our auditors also conducted a policy
As part of The Harris Museum’s ongoing commitment to accessibility and inclusion, the museum identified a need to improve wayfinding for visitors with visual impairments and other disabilities. The objective for our Accessible Media & Materials team was to provide an intuitive navigation system that enabled greater independence, while also
Grosvenor House (Tower One & Tower Two) and Le Royal Meridien Beach Resort and Spa are two of Dubai’s most prestigious hospitality destinations, offering world-class experiences to guests from around the globe. In luxury hospitality, small points of friction can quickly undermine an otherwise high-quality stay. Direct Access identified where
The Imperial War Museums’ Duxford site is developing a new Second World War exhibition experience designed to tell compelling, human stories while exploring the pivotal aerial conflicts of the Battle of Britain. As part of this major development, Direct Access has assisted IWM embedding accessibility as a core principle rather
Direct Access has delivered a structured and highly coordinated access audit programme across multiple school sites within Westmorland & Furness, ensuring minimal disruption to daily operations while maintaining rigorous compliance and data accuracy. Auditing a large number of active school environments required: Careful scheduling around term times and school activities
Following an accessibility audit of guest areas and service touchpoints, Direct Access delivered a tailored disability awareness and inclusive service training programme for staff at The Langham, London. The training programme was developed to translate the audit findings into practical, real-world guidance that hospitality teams could apply in their daily
Since 2022, Direct Access has been contracted by architects to deliver accessibility and inclusion consultancy for the development of Qiddiya City. Direct Access advised on the accessibility of the site, referring to; • Prince Salman Centre for Disability Research Accessibility Guidelines • Saudi Building Code SBC 201 / ICCA117 • SBC
The FSB champions small businesses and the self-employed across the UK, offering vital support through membership services including events, advice, and advocacy. FSB engaged Direct Access, to assess and improve the accessibility of its member journey — from initial awareness to ongoing service engagement. The aim was to ensure that
Direct Access has worked with Historic England to publish a report detailing the various ways it will work to enhance access and inclusion at various heritage sites throughout the UK. Historic England’s ‘Disability Access to Heritage Project’ is the first to take a sector-wide approach to identifying and addressing the
Direct Access collaborated closely with Hilton to develop a comprehensive accessibility strategy for their new flagship property, Hilton Woking, ensuring full compliance with both local and international accessibility standards. Early design decisions determine whether accessibility issues become operational problems later. We identified where layouts and room configurations would create barriers
Zero Emissions Vehicles Ireland have been reviewing and updating the Universal Design standards for electric vehicle (EV) charging infrastructure within the Republic. By commissioning Direct Access Consultancy in October 2024, ZEVI’s initiative aimed to conduct comprehensive user testing of EV charging stations at fifteen strategically selected sites across the Republic
Direct Access has provided print and digital accessible media to increase inclusivity for English heritage visitors and staff at the historic Viroconium Cornoviorum, the final remains of a Roman period city within the village of Wroxeter. At its peak, Viroconium Cornoviorum is estimated to have been the 4th-largest Roman settlement in Britain, a civitas
An inclusive solution for Welsh travelers Direct Access has produced two Tactile Map Boards for Transport for Wales, which as of today are available and in use at the North and South entrances of the newly completed Cardiff Bus Interchange. The inclusive wayfinding solution, which incorporates braille and tactile elements,
Direct Access has worked with design teams on an accessibility project for Prince Mohammed Bin Salman Nonprofit City. Developed by Misk, it covers 3.4 km2 with an estimated 306,000 m2 of commercial space, 500 villas, and townhouses as well as 6,000 apartments. Prince Mohammed bin Salman bin Abdulaziz Foundation (the
Direct Access is the access consultant for Sweaty Betty; a British retailer specialising in women’s activewear with over 60 stores in the UK and several others across the world in territories such as Canada, Germany, Ireland, Hong Kong, Singapore, and the United States. The company’s ethos is rooted in empowering