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Imperial War Museum Duxford – Design Consultancy

The Imperial War Museums’ Duxford site is developing a new Second World War exhibition experience designed to tell compelling, human stories while exploring the pivotal aerial conflicts of the Battle of Britain. As part of this major development, Direct Access has assisted IWM embedding accessibility as a core principle rather than an afterthought, ensuring the […]

The BBC Got It Wrong: How Schools Can Support Every ASN Student

Student leaning over a desk to show something on a tablet to another student seated in a wheelchair in a classroom, with books and posters visible in the background.

Recently, the BBC published an alarming article that identified a growing gap between the support required for ASN pupils and what schools are currently able to deliver due to limited support staff, resources, and limited guidance. The article also points out that almost 300,000 Scottish school pupils (about 43% overall) are categorised as ASN, with the vast majority not even in specialist schooling, but are in […]

Westmorland & Furness Council – School & Education Audits

Westmorland and Furness Council logo.

Direct Access has delivered a structured and highly coordinated access audit programme across multiple school sites within Westmorland & Furness, ensuring minimal disruption to daily operations while maintaining rigorous compliance and data accuracy. Auditing a large number of active school environments required: Careful scheduling around term times and school activities Strict adherence to safeguarding and […]

Rethinking Disability: Why We Advocate Socially but Experience Medically

The image shows a smiling caucasian man sitting in a wheelchair in a bright, modern office environment. He appears relaxed and confident, holding a tablet in his hands. He’s wearing a light blue button-up shirt over a gray T-shirt, and a smartwatch on his wrist. In the background, there are a few coworkers engaged in their own tasks—one person sitting at a desk using a computer, and another standing and interacting nearby. The space is well-lit with natural sunlight streaming in, giving the office a warm and collaborative atmosphere. Overall, the scene conveys a professional, inclusive workplace with a positive and productive vibe.

Anyone who knows anything about Direct Access likely understands that as a consultancy founded by people with disabilities, we take an empathetic, person-focused approach to accessibility and inclusive design.  Of course, as a business, we also try to highlight how providing disability access provides social and financial value to our clients, but crucially, our framing of disability […]

The Competitive Advantage of ADHD-Friendly Workplaces

The image shows a man working at a desk in a dimly lit room, likely during the evening or night. He is seated in an office chair, wearing headphones, and appears focused as he looks at two computer monitors in front of him. His hand is resting near his mouth in a thoughtful pose. The screens display lines of code, suggesting he is programming or working on software development. The workspace includes a laptop placed in front of the monitors, a keyboard, a mouse, and a desk lamp casting warm light onto the desk. There are also small decorative items, such as a potted plant and stationery holders. The overall atmosphere is calm and concentrated, with cool blue ambient lighting contrasting against the warm glow of the desk lamp, creating a modern and slightly moody work environment.

Globally, ADHD is estimated to affect around 5–7% of children and approximately 2–5% of adults, although many studies suggest that the condition is frequently underdiagnosed, meaning the true prevalence may be even higher. Given the significant proportion of people living with disabilities more broadly, it is essential that organisations ensure their workplaces and facilities are […]

The Langham Hotel – Disability Awareness Training

The image shows the exterior of an ornate, multi-story brick building at night, illuminated by warm architectural lighting. The structure features detailed craftsmanship, including arched windows, decorative stone carvings, and layered cornices. Each level of the building has symmetrical window placements, many with rounded tops and framed by intricate brickwork. The corners of the building are emphasized with vertical architectural elements and additional decorative accents, giving it a grand and historic appearance. The lighting highlights the textures of the brick and the elaborate designs, creating a dramatic contrast between light and shadow. Overall, the scene conveys a sense of elegance and classic architecture, possibly resembling a historic hotel or a heritage building in a city setting.

Following an accessibility audit of guest areas and service touchpoints, Direct Access delivered a tailored disability awareness and inclusive service training programme for staff at The Langham, London. The training programme was developed to translate the audit findings into practical, real-world guidance that hospitality teams could apply in their daily roles. Rather than focusing purely […]