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Direct Access

Insights

A caregiver in a pink medical uniform supports an older adult who is using a walking frame. They are standing together in a warmly lit living room featuring modern furniture, including a grey armchair, a wooden side table with a potted plant, and a sofa with yellow cushions. A floor lamp and a framed landscape photograph hang on the wall behind them, creating a calm and homelike environment as the caregiver assists the individual with mobility.
News

Why Designing for Dementia Future Proofs your Facility

In principle, most people agree that public spaces should be welcoming, intuitive, and accessible to all. Yet for millions of individuals, navigating everyday environments, such as hospitals, town centers, transport hubs, libraries, leisure facilities, and council buildings can be stressful at best and, in some cases, entirely unmanageable. While this

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A large collection of fashion dolls arranged closely together in multiple rows. The dolls are dressed in a variety of colorful outfits, including dresses in shades of pink, purple, blue, and red. Many have long, styled hair in different colors such as blonde, brunette, black, and red. Some dolls wear accessories like tiaras, necklaces, and veils, giving the display a vibrant, playful, and decorative appearance. The overall scene looks like a collection or display of dolls, possibly at a market, event, or toy exhibition.
News

A Doll That Reflects Real Life: Analysing the Autistic Barbie

For decades, mainstream toys like Barbie have reflected a narrow view of “normal” childhood experiences and archetypal roles for women, largely ignoring diversity in neurodevelopment, physical ability, and health conditions. So, it’s amazing to see Mattel diversify their brand audience through the power of inclusivity. Their latest, the Autistic Barbie

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The image shows Bromsgrove railway station with multiple platforms and tracks under bright, sunny weather. A modern yellow‑and‑black train is approaching the station along the center track. The platforms are marked with signs indicating platform numbers, including large overhead signs for platforms 2 and 1 in the foreground. Blue lamp posts and metal structures for overhead electric wires line the tracks. There are small sheltered waiting areas, station signage, and safety markings along the platform edges. Trees and greenery border the station, giving it a clean and open atmosphere.
News

Bridging the Gap for Deaf Passengers and BSL users on Railways

The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast,

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A Direct Access tactile map board at the entrance of the Cardiff Bus Interchange.
News

Reach More Audiences, Build More Trust: The Power of Accessible Media

As societies become increasingly digital and interconnected, the presentation and delivery of media plays an ever more crucial role in shaping public understanding of accessibility; because how disability is catered for and portrayed through media directly influences public attitudes, policy debates, and societal norms. For the 1.3 billion people with disabilities

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The image shows two individuals (Steen Mifsud and Jude Mifsud) standing indoors in front of a glass wall with a decorative design. The glass wall features horizontal frosted stripes and a large green accessibility symbol, which resembles a stylized person in a wheelchair. Jude is wearing a bright blue long-sleeved blouse, while Steven is dressed in a white long-sleeved shirt paired with a light gray vest. There is a plant partially visible in the bottom left corner of the image. The overall setting appears to be a modern office or professional environment with a clean and organised look.
News

U.S Arm of Direct Access acquired by Matrix Design Group, Expanding Accessibility and Inclusivity Expertise

Steven and Judith Mifsud, founders and owners of Direct Access Group—the leading global accessibility consulting firm based in Nantwich, UK—have sold the company’s U.S. operations to Matrix Design Group, a U.S.-based, nationally recognised, employee-owned interdisciplinary engineering, design, and consultancy firm. This acquisition will strengthen Direct Access’s vision and commitment to

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A wide shot photograph of an older white and male wheelchair user with grey hair in an airport foyer. He is sat next to a baggage conveyor belt and has his right arm stretched out, gripping his luggage.
News

Airports for All: How Accessibility Drives Revenue Growth

 Air travel is more than a way to get from point A to point B—it’s a gateway to opportunity, freedom, and connection. For millions of travelers with disabilities, however, airports and airlines can still pose significant barriers. From inaccessible boarding processes to limited facilities, the experience often falls short of

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