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Walk and Talk

Accessibility Audits

What is a Walk and Talk Audit?

Accessibility audits are essential for ensuring effective disability access, but not everyone wants to wade through lengthy written reports. At Direct Access, we offer the same rigorous evaluation in a concise, engaging video format.

Our Walk and Talk accessibility audits are ideal for any building, venue, or space owner seeking to create a safe, barrier-free, and sustainable environment that meets the needs of disabled people from all backgrounds. Each audit pairs your site with an Access Consultant who has relevant experience or familiarity with your facility’s services and purpose. The consultant then tours the space, identifying potential improvements through video and photographic documentation. Each observation is explained in real time, with practical recommendations for addressing accessibility challenges.

These videos serve as educational tools, illustrating best-practice accessibility adaptations that comply with national and local legislation and reflect the principles of inclusive design. They provide actionable guidance that can be applied immediately and inform future site improvements.

View a short snippet of one of our Walk and Talk audits for the Grosvenor Museum in Chester to see our approach in action.

“The QR code is excellent, it allows people who prefer to utilise their own devices and assistive technology access to the information almost instantaneously – very impressive. It also provides an alternative way of consuming the material so people have choice“

– Grosvenor Museum, Chester

How do I receive my access audit?

Once the video footage has been submitted to our editors, the Consultant will then record commentary on their findings which will match the corresponding visual within the video report. The final footage is then delivered to our clients along with guidance on improvements to the facility.

In addition to the video report, Direct Access will also provide a standard written assessment and action plan.

Access Consultants responsible for Walk and Talk accessibility audits are, naturally, registered on the UK National Register of Access Consultants (NRAC), while our quality management system has been assessed to ISO 9001:2015 standards ensuring you an excellent service quality.

Utilising our green chroma-key studio, we also deliver sign language videos in-house. If you would prefer a Walk and Talk access audit delivered in a sign language format, please let a member of our team know.

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