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UK: +44 1270 626222

Ireland: +353 (0)15079081

Mystery

Shopping

Mystery shopping

NRAC Access Consultants for any construction project

One or more of our team visits your site as a member of the public and reports back on the usability of your site. From parking to toilet facilities, to layout and approach of staff, the results helps to identify areas for improvement.

All of our Consultants are registered with the National Register of Access Consultants or International Association of Access Professionals. We have carried out mystery shopping exercises across a range of sectors including rail and tourist attractions in the UK, Europe, North America and Middle East.

Reports are fully confidential.

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A black man wearing a pink polo shirt, grey trousers, and a black cardigan poses in front of a Direct Access exhibition banner which has a grayscale image of a young man in a wheelchair on a cliffside holding his arms in the air.

Access

Consultancy

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A smiling man, Steve Dering, holding an iPad is stood in front of various old trains at the Science and Industry Museum.

Accessibility

Audits

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A mixed team of workers in a meeting in a conference room with a television in the background. One of the team is a man in a wheelchair.

Disability Workplace

Assessments

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A panoramic view of Expo 2020 Dubai at night time.

Event

Planning

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Training-2

Inclusion and

Awareness Training

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Mystery Shopper

Mystery

Shopping

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A selfie photograph of Steven Mifsud (Direct Access CEO) and Jamie Watson (Access Consultant) smiling with a lake and pier in the background on a cloudy day.

Walk and Talk

Accessibility Audits

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A diverse group of disabled people at a consultation event at the Science Museum in London pose for a selfie together

Consultation

Events

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Altrincham town centre during the day. Several benches and cafes with seating outside. Shops include MAX Photo Experts and Marks and Spencers.

Retail and Town Centre

Consultancy

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The Direct Access logo.

United Kingdom

Pepper House,
Market Street,
Nantwich,
Cheshire,
CW5 5DQ.		Old Town Hall,
30 Tweedy Rd,
Bromley,
BR1 3FE.                   

Ireland

77 Camden Street Lower,
Dublin,
D02 XE80.

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