Your training sessions usually last around half a day (4–5 hours). We recommend setting aside a full workday to allow for breaks and lunch.
info@directaccess.group
UK: +44 1270 626222
Ireland: +353 (0)15079081
Ireland: +353 (0)15079081
At Direct Access, we recognise that talent management, policy development, and positive employee experiences are key levers for enhancing organisational performance. As a disability-owned business and a mental health-commited employer that predominantly employs people with disabilities, we operate from a firsthand understanding of the exceptional talent and value that disabled professionals contribute to the workplace.
Having partnered with departments across a range of industries, this training program, tailored specifically for HR professionals and peoples’ managers, provides the tools to attract, engage, and retain a broader and more diverse talent pool of disabled people.
Participants will gain practical, actionable skills that will allow them to identify accessibility barriers, embed reasonable adjustments, and promote accessible communication, ensuring that all disabled employees within your organisation are equipped to thrive as professionals, while contributing fully to operational excellence.
Ensure that all staff, including those with disabilities or neurodiverse needs, have the tools and adjustments they need to perform to the best of their ability. Learn how to promote equal opportunities for career development and progression, while reducing stress, absenteeism, and employee turnover.
Learn how to streamline the process of requesting and implementing workplace adjustments, while reducing the risk of non-compliance with legal accessibility obligations. Equip yourself with the ability to handle sensitive conversations confidently and inclusively and provide your team with guidance and training materials to encourage a culture where employees with disabilities feel valued, respected, and heard.
Equip yourself with the knowledge to ensure every stage of the recruitment process (job postings, applications, interviews, and onboarding) is accessible and inclusive. Implementation of inclusive recruitment practices expands access to a broader talent pool, including disabled candidates. It improves conversion rates and helps businesses attract and retain high-quality talent from an untapped pool of potential applicants with disabilities.
Learn how to ensure compliance with employment law and disability regulations while providing a clear framework for reasonable adjustments, flexible working, and accessible communication. This structured approach lays out the groundwork for meaningful, long-term cultural change, signaling to both internal staff and customers that accessibility is a core organisational value, and not optional.
Every interaction with customers matters, and for those with disabilities, small adjustments can make a huge difference, both for them and disabled people within your organisation.
By law, businesses are legally required to provide accessible services, including to make changes, where needed, to improve service for disabled employees and customers. At Direct Access, we believe this obligation can be turned into a real competitive advantage.
Direct Access are the access consultants for Sweaty Betty; a British retailer specialising in women’s activewear who have over 60 stores in the UK and several others across the world in territories such as Canada, Germany, Ireland, Hong Kong, Singapore, and the United States. The company’s ethos is rooted in the empowerment of women and girls from every background to get active and stay active, including disabled people.
Our consultants delivered Disability Awareness Training to Sweaty Betty store management and other stakeholders, ensuring that each individual store was able to go beyond mere compliance and deliver an engaging, welcoming, and overall inclusive experience for its visitors. To go beyond accessibility legislation and embed a deeper understanding of disability-related issues and challenges, the training included basic sign language, a crash course dispelling disability-related myths, and a deep-dive into positive and negative language.
To ensure disabled people, senior citizens, families with buggies, people with temporary injuries, and visitors with luggage all benefit from improved access, our team of disabled consultants reviewed the site within different contexts and from multiple perspectives, highlighting adjustments which would benefit every type of visitor including staff and visiting customers.
A disability may be physical, sensory, cognitive, intellectual, mental health–related, or chronic illness–related. Definitions are typically guided by laws such as the Americans with Disabilities Act (U.S.) or the Equality Act 2010 (UK), depending on your location.
Employers must provide reasonable accommodations, prevent discrimination, and ensure accessibility under applicable laws (e.g., Equality Act in the UK).
We highly recommend for this specific training program that HR managers, people teams, and related staff attend.
Your training sessions usually last around half a day (4–5 hours). We recommend setting aside a full workday to allow for breaks and lunch.
We recommend having up to 16 key participants per session to maximise the spread of accessibility knowledge within your organisation. Fewer participants are allowed, but exceeding 16 is not advised, as larger groups can reduce interactivity and limit time for in-depth questions.
The program is delivered in person and led by an instructor, typically hosted at your location. If needed, a virtual attendance option is also available.
Yes. If you require accommodations such as live captions (if attending digitally), sign language interpreters, extended time or materials provided in alternative formats, please let us know well in advance of your session. Once you have booked a training program, contact our team at consultations@directaccess.group to request accessibility adjustments.
Sessions are delivered live, and all materials will be shared afterward for reference. Trainers will also be available to answer any follow-up or clarification questions.
For general inquiries, please contact info@directaccess.group. Once your training session is confirmed, you will also receive the direct email address of your assigned trainer.
Sessions are generally not recorded. Photographs may be taken for marketing purposes; however, all attendees will have the opportunity to opt in or opt out. We are committed to maintaining client confidentiality at all times.