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Following an accessibility audit of guest areas and service touchpoints, Direct Access delivered a tailored disability awareness and inclusive service training programme for staff at The Langham, London. The training programme was developed to translate the audit findings into practical, real-world guidance that hospitality teams could apply in their daily
Direct Access are the access consultants for Sweaty Betty; a British retailer specialising in women’s activewear who have over 60 stores in the UK and several others across the world in territories such as Canada, Germany, Ireland, Hong Kong, Singapore, and the United States. The company’s ethos is rooted in the
Bupa commissioned a new, environmentally friendly, state-of-the-art HQ building, modifying the health care provider’s existing site to allow for more choice-based working. As part of the strategy, Direct Access was asked to undertake access consultancy and carry out an access appraisal of the proposed refurbishment plans at the BUPA premises