Case Studies

Grosvenor House (Tower One & Tower Two) and Le Royal Meridien Beach Resort and Spa are two of Dubai’s most prestigious hospitality destinations, offering world-class experiences to guests from around the globe. In luxury hospitality, small points of friction can quickly undermine an otherwise high-quality stay. Direct Access identified where

The Imperial War Museums’ Duxford site is developing a new Second World War exhibition experience designed to tell compelling, human stories while exploring the pivotal aerial conflicts of the Battle of Britain. As part of this major development, Direct Access has assisted IWM embedding accessibility as a core principle rather

Direct Access has delivered a structured and highly coordinated access audit programme across multiple school sites within Westmorland & Furness, ensuring minimal disruption to daily operations while maintaining rigorous compliance and data accuracy. Auditing a large number of active school environments required: Careful scheduling around term times and school activities

Since 2022, Direct Access has been contracted by architects to deliver accessibility and inclusion consultancy for the development of Qiddiya City. Direct Access advised on the accessibility of the site, referring to; • Prince Salman Centre for Disability Research Accessibility Guidelines • Saudi Building Code SBC 201 / ICCA117 • SBC

The FSB champions small businesses and the self-employed across the UK, offering vital support through membership services including events, advice, and advocacy. FSB engaged Direct Access, to assess and improve the accessibility of its member journey — from initial awareness to ongoing service engagement. The aim was to ensure that

Direct Access has worked with Historic England to publish a report detailing the various ways it will work to enhance access and inclusion at various heritage sites throughout the UK. Historic England’s ‘Disability Access to Heritage Project’ is the first to take a sector-wide approach to identifying and addressing the

Direct Access collaborated closely with Hilton to develop a comprehensive accessibility strategy for their new flagship property, Hilton Woking, ensuring full compliance with both local and international accessibility standards. Early design decisions determine whether accessibility issues become operational problems later. We identified where layouts and room configurations would create barriers

Zero Emissions Vehicles Ireland have been reviewing and updating the Universal Design standards for electric vehicle (EV) charging infrastructure within the Republic. By commissioning Direct Access Consultancy in October 2024, ZEVI’s initiative aimed to conduct comprehensive user testing of EV charging stations at fifteen strategically selected sites across the Republic

Direct Access has worked with design teams on an accessibility project for Prince Mohammed Bin Salman Nonprofit City. Developed by Misk, it covers 3.4 km2 with an estimated 306,000 m2 of commercial space, 500 villas, and townhouses as well as 6,000 apartments. Prince Mohammed bin Salman bin Abdulaziz Foundation (the

Direct Access are the accessibility consultants for several theatre sites managed by the Royal Shakespeare Company (RSC). Our team delivered audits for the Grade II-listed Royal Shakespeare Theatre in Straford-upon-Avon, as well as its neighbour, The Swan Theatre,  which was completed in 1926 after the original Shakespeare Memorial Theatre burned

Direct Access were the access consultants for several SpaMedica clinics and offices across England. Initially working with the organisation in 2022 to improve physical accessibility in key areas of clinics – with recommendations focusing on components such as wayfinding, lighting, entrances, restrooms, intercoms, lifts, stairways, car parks, and reception areas,

Direct Access are the access consultants for The Anderton Boat Lift, a two-caisson lift lock near the village of Anderton, Cheshire. The lift provides a 50-foot (15.2 m) vertical link between two navigable waterways: the River Weaver and the Trent and Mersey Canal. The structure is designated as a scheduled monument, and is