Direct Access

Direct Access has undertaken disability accessibility audits for over 30 blue light services in Hertfordshire for Hertfordshire Police and for Hertfordshire County Council which is responsible for the premises used by Hertfordshire Fire Brigade and some locations by the East of England NHS Ambulance Service NHS Trust. For Hertfordshire Police,

Since 2019, Direct Access has been the Access Consultants for Cambridgeshire Constabulary. We have audited each station as well as central Headquarters ensuring that secure environments can be maintained while being accessible for those that require it. Our access audits fully evaluated the premises and environment to check all provisions

Direct Access are the Accessibility Consultants for McArthur Glen flagship outlet retail village at Cheshire Oaks. Containing over 140 stores covering a wide variety of brands, it is set out in a village style and pedestrianised. Our NRAC Certified Access Consultants advised on the car parking, public realm and customer

Our work with Avanti West Coast originally started in 2017 when Virgin Trains commissioned Direct Access to undertake access audits of all the Virgin-managed stations on the UK’s West Coast Mainline between London and Glasgow serving 35m passengers a year.  Most of the buildings were Grade One listed with some

Since 2013, Direct Access have been the Access Consultants for the UNESCO World Heritage city of Bath in Somerset. The historic Roman Baths in the city has over one million visitors per annum. Bath was founded in the 1st century AD. The Roman remains, especially the Temple of Sulis Minerva

The £1Bn iconic Middlewood Locks development in the heart of Manchester is a new mixed-use neighbourhood spanning 25 acres. The largest construction site in the city, 2,215 homes are being built with 900,000 sq. ft of commercial space, a 200-bed hotel, and a canalside park. Direct Access has provided Access

Woking is a busy commuter town on the outskirts of London. Direct Access was part of a consortium for the accessibility of the project, which included Benoy Architects and Gillespies. This ambitious £460m project is a significant town square development including shops, flats, and a flagship 189-bed Hilton Hotel. The

Direct Access assisted in the development of the Harris Museum’s accessibility measures. Working with Preston Council and Lancashire County Council, Direct Access have supported plans to develop the first blended museum, art gallery, and library in the UK. The Harris Museum, Art Gallery, and Preston Free Public Library is a

The Science Museum Group, the world’s leading group of science museums appointed Direct Access in 2021 to undertake accessibility reviews of three key museum sites. Direct Access mapped out the customer journey to identify all the touchpoints including pre- and post-visit. Onsite audits by NRAC and IAAP-certified Access Consultants covered

Direct Access is the Access Consultancy for the winner of ‘Best Racecourse in Britain’ 4 times including in 2017, York Racecourse. York Racecourse is the third largest racecourse in the UK in terms of total prize money offered. Attracting over 350,000 visitors per annum, it hosts the Ebor Handicap, one

In 2005, Direct Access’ Founder and Director Steven Mifsud was subcontracted to take the lead on achieving the London ‘Step Free’ programme ahead of the London 2012 Olympics. The project was to ensure that London’s rail network was made ready for the 2012 Olympic Games, hosted at 33 venues (17 for