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Direct Access

Case Studies

Giant's Causeway
Case Studies

Causeway Coast and Glens Heritage Trust – Accessibility Audits

Causeway Coast & Glens Heritage Trust commissioned Direct Access to undertake a series of consultations with disability stakeholders to identify ten sites across three Areas of Outstanding Natural Beauty (AONB). This included Giants Causeway, one of only three UNESCO World Heritage Sites in Ireland. NRAC and IAAP Certified Access Consultants

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sport wales Steven
Case Studies

Sports Wales National Centre

Direct Access has worked with Sport Wales to complete Accessibility Audits of Sport Wales National Centre in Sophia Gardens, Cardiff. Established in 1972, it is the National Sports Centre for Wales. The site is the home international venue for Welsh Hockey. Other national teams training at the Centre include the

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Watford Fire Station
Case Studies

Hertfordshire Blue Light Services

Direct Access has undertaken disability accessibility audits for over 30 blue light services in Hertfordshire for Hertfordshire Police and for Hertfordshire County Council which is responsible for the premises used by Hertfordshire Fire Brigade and some locations by the East of England NHS Ambulance Service NHS Trust. For Hertfordshire Police,

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Cambridgeshire Police
Case Studies

Cambridge Constabulary

Since 2019, Direct Access has been the Access Consultants for Cambridgeshire Constabulary. We have audited each station as well as central Headquarters ensuring that secure environments can be maintained while being accessible for those that require it. Our access audits fully evaluated the premises and environment to check all provisions

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A photograph of Cheshire Oaks retail outlet on a sunny afternoon. A few cloud dot the otherwise blue sky as shoppers walk along the promenade. To the right of the image are Dune and Clogau stores.
Case Studies

McArthur Glen Cheshire Oaks Retail Outlet

Direct Access are the Accessibility Consultants for McArthur Glen flagship outlet retail village at Cheshire Oaks. Containing over 140 stores covering a wide variety of brands, it is set out in a village style and pedestrianised. Our NRAC Certified Access Consultants advised on the car parking, public realm and customer

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Avanti West Coast Train arrives at a train station on a cloudy day.
Case Studies

Avanti West Coast

Our work with Avanti West Coast originally started in 2017 when Virgin Trains commissioned Direct Access to undertake access audits of all the Virgin-managed stations on the UK’s West Coast Mainline between London and Glasgow serving 35m passengers a year.  Most of the buildings were Grade One listed with some

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City of Bath
Case Studies

City of Bath

Since 2013, Direct Access have been the Access Consultants for the UNESCO World Heritage city of Bath in Somerset. The historic Roman Baths in the city has over one million visitors per annum. Bath was founded in the 1st century AD. The Roman remains, especially the Temple of Sulis Minerva

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Middlewood Locks
Case Studies

Middlewood Locks

Although Direct Access provides award-winning accessibility audits on an international scale, we remain immensely proud of our work on home soil and Greater Manchester has played a key part in Direct Access over the years. The £1Bn iconic Middlewood Locks development in the heart of Manchester is a new mixed-use

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woking
Case Studies

Woking Town Square

Woking is a busy commuter town on the outskirts of London. Direct Access was part of a consortium for the accessibility of the project, which included Benoy Architects and Gillespies. This ambitious £460m project is a significant town square development including shops, flats, and a flagship 189-bed Hilton Hotel. The

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The Harris Museum Art Gallery Exterior, a grand imposing building supported by Greek style pillars from the front. Street lamps illuminate the front of the street below as the evening draws in.
Case Studies

Harris Museum

Direct Access assisted in the development of the Harris Museum’s accessibility measures. Working with Preston Council and Lancashire County Council, Direct Access have supported plans to develop the first blended museum, art gallery, and library in the UK. The Harris Museum, Art Gallery, and Preston Free Public Library is a

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A photograph of the exterior of the Science and Industry museum in Manchester.
Case Studies

Science Museum Group

The Science Museum Group, the world’s leading group of science museums appointed Direct Access in 2021 to undertake accessibility reviews of three key museum sites. Direct Access mapped out the customer journey to identify all the touchpoints including pre- and post-visit. Onsite audits by NRAC and IAAP-certified Access Consultants covered

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York Racecourse
Case Studies

York Racecourse

Direct Access is the Access Consultant for the winner of ‘Best Racecourse in Britain’ 4 times including in 2017, York Racecourse. York Racecourse is the third largest racecourse in the UK in terms of total prize money offered. Attracting over 350,000 visitors per annum, it hosts the Ebor Handicap, one

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A panoramic photograph of a lit-up Tower Bridge in London during the evening. The Olympics logo is being hung from the top centre of the bridge.
Case Studies

London 2012 Olympics “Step Free” Programme

In 2005, Direct Access’ Founder and Director Steven Mifsud was subcontracted to take the lead on achieving the London ‘Step Free’ programme ahead of the London 2012 Olympics. The project was to ensure that London’s rail network was made ready for the 2012 Olympic Games, hosted at 33 venues (17 for

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