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Direct Access

Case Studies

An image of the exterior of the A panoramic view of the Royal Liverpool University Hospital on an overcast day. To the left of the hospital is a busy dual carriageway with a variety of vehicles being driven on it.
Case Studies

Royal Liverpool University Hospitals NHS

Direct Access are the Access Consultants for Liverpool University Hospitals NHS Foundation Trust – this Trust responsible for managing various hospitals across Liverpool City including Aintree University Hospital, Broadgreen Hospital, and the two central Liverpool University Dental Hospital and the Royal Liverpool University Hospital.  Services cover the full range of

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Ulster Hall exterior at night time lit by a street lamp
Case Studies

Ulster Hall, Waterfront, and International Convention Centre

Direct Access provided accessibility audits of three iconic Belfast entertainment and conference venues: Ulster Hall, Waterfront, and the International Convention Centre, Belfast (ICC), ensuring the sites’ full compliance with the requirements of the BS 8300 code of practice. Ulster Hall is a grade A-listed building in Belfast, Northern Ireland. Situated on

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Sherbourne Valley River
Case Studies

Sherbourne Valley, Coventry

Direct Access worked with Warwickshire Wildlife Trust to improve accessibility for the 10-mile stretch of the Sherbourne River that flows through Coventry. Dubbed the Sherbourne Valley Project, this is one of several projects we are involved in that aims to restore access and improve interpretation across Coventry, which also includes

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TransPennine Trains
Case Studies

TransPennine Express

Direct Access are the Access Consultants for TransPennine Express, the regional and intercity train operator for Northern England and Scotland. Action plans developed from audits of the 19 stations carried out in 2021 and 2022 are delivering improvement plans for the next 3-4 years. Stations managed by TransPennine were audited

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Horniman Museum interior featuring exhibits with multi-coloured lighting across the room.
Case Studies

Horniman Museum & Gardens

The Horniman Museum and Gardens in Forest Hill, South London appointed Direct Access as the Access Consultants for the £8.9m Nature + Love redevelopment. Spanning two galleries and three garden spaces, the four-year project, supported by the National Lottery Heritage Trust, will be completed in 2026. Commissioned in 1898 and

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An aerial view of the Sharjah Humanitarian City.
Case Studies

Sharjah Humanitarian City

Sharjah City for Humanitarian Services (SCHS) is a local non-profit organization founded in 1979 as a branch of the Arab Family Organization in the Gulf region, aiming to advance the Arab family and develop the social services it needs. Direct Access undertook Access Appraisals of the washroom refurbishment programme for

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A photo of Mussenden Temple and Downhill Demesne taken from a helicopter. The castle grounds can be seen from the back and is surrounded on all side by well kept greenery. The temple sits in front of the castle further ahead on the edge of a cliff overseeing an untouched blue ocean.
Case Studies

Mussenden Temple & Downhill Demesne

Mussenden Temple and Downhill Demesne is an iconic National Trust property on the Northwestern coast of Northern Ireland. In 2021, Direct Access worked again with Causeway Coast and Glens Heritage Trust and the National Trust to undertake an access audit of the Castlerock estate in accordance with the Disability Discrimination

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Lake in the Causeway Coast AONB
Case Studies

Causeway Coast and Glens Heritage Trust – Accessible Media

https://www.youtube.com/watch?v=9jn3tIKrr4M Direct Access produced six audio descriptions and six sign language videos of area information guides and books for Causeway Coast and Glens Heritage Trust as part of the Heritage Fund recovering from COVID programme. These are shared on social media and within Tourist Information Offices. The Trust is a

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Giant's Causeway
Case Studies

Causeway Coast and Glens Heritage Trust – Accessibility Audits

Causeway Coast & Glens Heritage Trust commissioned Direct Access to undertake a series of consultations with disability stakeholders to identify ten sites across three Areas of Outstanding Natural Beauty (AONB). This included Giants Causeway, one of only three UNESCO World Heritage Sites in Ireland. NRAC and IAAP Certified Access Consultants

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sport wales Steven
Case Studies

Sports Wales National Centre

Direct Access has worked with Sport Wales to complete Accessibility Audits of Sport Wales National Centre in Sophia Gardens, Cardiff. Established in 1972, it is the National Sports Centre for Wales. The site is the home international venue for Welsh Hockey. Other national teams training at the Centre include the

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Watford Fire Station
Case Studies

Hertfordshire Blue Light Services

Direct Access has undertaken disability accessibility audits for over 30 blue light services in Hertfordshire for Hertfordshire Police and for Hertfordshire County Council which is responsible for the premises used by Hertfordshire Fire Brigade and some locations by the East of England NHS Ambulance Service NHS Trust. For Hertfordshire Police,

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Cambridgeshire Police
Case Studies

Cambridge Constabulary

Since 2019, Direct Access has been the Access Consultants for Cambridgeshire Constabulary. We have audited each station as well as central Headquarters ensuring that secure environments can be maintained while being accessible for those that require it. Our access audits fully evaluated the premises and environment to check all provisions

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A photograph of Cheshire Oaks retail outlet on a sunny afternoon. A few cloud dot the otherwise blue sky as shoppers walk along the promenade. To the right of the image are Dune and Clogau stores.
Case Studies

McArthur Glen Cheshire Oaks Retail Outlet

Direct Access are the Accessibility Consultants for McArthur Glen flagship outlet retail village at Cheshire Oaks. Containing over 140 stores covering a wide variety of brands, it is set out in a village style and pedestrianised. Our NRAC Certified Access Consultants advised on the car parking, public realm and customer

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Avanti West Coast Train arrives at a train station on a cloudy day.
Case Studies

Avanti West Coast

Our work with Avanti West Coast originally started in 2017 when Virgin Trains commissioned Direct Access to undertake access audits of all the Virgin-managed stations on the UK’s West Coast Mainline between London and Glasgow serving 35m passengers a year.  Most of the buildings were Grade One listed with some

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City of Bath
Case Studies

City of Bath

Since 2013, Direct Access have been the Access Consultants for the UNESCO World Heritage city of Bath in Somerset. The historic Roman Baths in the city has over one million visitors per annum. Bath was founded in the 1st century AD. The Roman remains, especially the Temple of Sulis Minerva

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