Accessibility

In today’s fast paced, increasingly disorienting world, businesses are recognising that the social responsibility to make environments accessible is no longer viewed as a favour to disabled people or a tick box exercise to appease legal bodies, but a strategic advantage in the world of business.  The facts speak for themselves. Consider for instance,

Auditory processing impairments, including Auditory Processing Disorder (APD), affect how the brain interprets sound rather than how the ears detect it. Many individuals with these impairments have hearing that tests as “normal,” yet they encounter persistent communication challenges in everyday interactions due to a lack of accessibility measures that accommodate their needs.  For businesses, these

To design environments that truly include people with cerebral palsy, it is important to move away from the idea that accessibility requires analysing disability on a case-by-case, “disability by disability” basis. Genuine inclusion is not about solving isolated problems for specific groups, (whether that’s cerebral palsy, neurodivergence, visual impairments etc.),

In principle, most people agree that public spaces should be welcoming, intuitive, and accessible to all. Yet for millions of individuals, navigating everyday environments, such as hospitals, town centers, transport hubs, libraries, leisure facilities, and council buildings can be stressful at best and, in some cases, entirely unmanageable. While this

The Misunderstanding of Braille’s Value When we talk to organisations about accessibility, one thing comes up again and again: braille and other accessible formats are often overlooked. We have even heard people say that braille is outdated, niche, or no longer needed because of screen readers. This is not only

The Current Experience of Disabled People Much can and has been said about the flaws with British railways. As a team of accessibility consultants, Direct Access has tried our hardest to facilitate accessibility improvements with the many companies that have partnered with us, including Transport for Wales, Avanti West Coast,

With the widespread closure of the high street and the migration of businesses, shops, and retailers more broadly to online spaces, the consequential effects of society’s ever-expanding pivot to digital commerce and the reduction of traditionally physical spaces for business have been discussed at great length on our blog, particularly

It is now 2026, and given our world’s reliance on digital platforms for everything from banking to shopping, digital entertainment is often marketed as more inclusive than ever. Watch any advertisement for a major company such as Microsoft, Google, or Apple, and you will notice a clean, inoffensive, and inclusive

As societies become increasingly digital and interconnected, the presentation and delivery of media plays an ever more crucial role in shaping public understanding of accessibility; because how disability is catered for and portrayed through media directly influences public attitudes, policy debates, and societal norms. For the 1.3 billion people with disabilities

Everyone should have the opportunity to experience the outdoors. Feeling the warmth of the sun, listening to the crash of ocean waves, or walking beneath a sea of trees are some of life’s simplest and most meaningful pleasures. For millions of people who live with mobility challenges, however, these experiences

 Air travel is more than a way to get from point A to point B—it’s a gateway to opportunity, freedom, and connection. For millions of travelers with disabilities, however, airports and airlines can still pose significant barriers. From inaccessible boarding processes to limited facilities, the experience often falls short of

(Or How Forced RTO Policies Are Rolling Back Disability Rights—And What Companies Must Do Instead) The Broken Promise of Workplace Inclusion Remote work wasn’t a gift of the pandemic—it was a long-overdue breakthrough for inclusion. For millions of disabled, neurodivergent, and caregiving employees, it wasn’t about comfort. It was about

The fitness industry measures everything—from average rep speed to protein shake sales. Yet most clubs fail to track their most revealing metric: the invisible exodus of members who leave not because of price or programming, but because basic design makes their workouts harder than they need to be. Consider this:

As the UK rail industry charts a course toward modernisation, one critical factor remains insufficiently addressed: true accessibility and inclusion for disabled passengers. For Direct Access, we believe this is not only a question of compliance or public image— but a strategic opportunity to lead the way in delivering a

In the realm of stadium facilities management, accessibility for spectators, staff, and players is an area of increasing focus that aims to ensure equitable access for all. While modern stadiums are designed to facilitate physical access, disability is diverse, encompassing a range of needs. Direct Access has demonstrated a range of

Throughout history, buildings have generally been constructed to accommodate the needs of people without disabilities while ignoring those who do have them. As low as building standards can and have often been, however, the idea that care homes might not be truly accessible to residents is a worrying one for

Sensory accessibility is a crucial facet which we advocate to be embedded into every element of our built environment. It ensures that all individuals, regardless of their condition, can fully participate in their environment, whether that’s at school, college, the workplace, or in leisure settings. Yet within our particular line of

Ever since the pandemic occurred half a decade ago, the way we use our homes has shifted significantly. That is to say, in addition to being our nest, the global shift in attitude towards working from home has transformed our personal sanctuaries into workplaces. For disabled people across the country, this

Offering accessibility as a service has been a cornerstone of our work for nearly two decades. Our philosophy is straightforward: we help organisations—whether public or private—move away from exclusive design practices and become more inclusive for people with disabilities. But the real challenge lies in recognising that accessibility is not

As a team of disabled people, Direct Access is of the view that urban infrastructure throughout history has favored the convenience of a wholly inaccurate and idealistic idea of what a society “should be”. Put simply, most human settlements are largely discriminatory toward people with disabilities, favoring the needs of