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Accessibility

Guidance

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accessibility guidance

How Accessibility Unlocks Better Workouts—And Better Business

The fitness industry measures everything—from average rep speed to protein shake sales. Yet most clubs fail to track their most revealing metric: the invisible exodus of members who leave not because of price or programming, but because basic design makes their workouts harder than they need to be Consider this:

A photo of a train arriving at an underground station. The photo is shot with a low shutter speed giving it a blurred effect.
accessibility guidance

The Financial and Social Case for Accessible & Inclusive Rail Networks

As the U.S. rail industry charts a course toward modernization, one critical factor remains insufficiently addressed: true accessibility and inclusion for disabled passengers. For Direct Access, we believe this is not only a question of compliance or public image— but a strategic opportunity to lead the way in delivering a

A narrow focus wide shot of a football sat stationery on a stadium football pitch. In the background the stalls of the surrounding stadium and a goal.
accessibility guidance

Inclusion in Sport and Stadium Management – Accessible Formats

In the realm of stadium facilities management, accessibility for spectators, staff, and players is an area of increasing focus that aims to ensure equitable access for all. While modern stadiums are designed to facilitate physical access, disability is diverse, encompassing a range of needs. Direct Access has demonstrated a range of

An evacuation chair in an orange bag is hung up on a grey wall to the side of an accessible platform lift on the upper floor of an office building.
accessibility guidance

How Access Audits inform effective Evacuation Plans for Care Homes

Throughout history, buildings have generally been constructed to accommodate the needs of people without disabilities while ignoring those who do have them. As low as building standards can and have often been, however, the idea that care homes might not be truly accessible to residents is a worrying one for

A Caucasian male wheelchair user in a modern kitchen empties his dishwasher.
accessibility guidance

Building a Better Future: The Importance of Accessible Housing for All

Ever since the pandemic occurred half a decade ago, the way we use our homes has shifted significantly. That is to say, in addition to being our nest, the global shift in attitude towards working from home has transformed our personal sanctuaries into workplaces. For disabled people across the country, this

An office desk has two cardboard cubes (the top is red, the bottom is green) stacked on top of each other. These are to represent the question of what makes something accessible. The red one has an image of a question mark on it, while the green one features the international symbol of access.
accessibility guidance

Unlocking Inclusive Design: Mastering the Key Principles of Accessibility

Offering accessibility as a service has been a cornerstone of our work for nearly two decades. Our philosophy is straightforward: we help organizations—whether public or private—move away from exclusive design practices and become more inclusive for people with disabilities. But the real challenge lies in recognizing that accessibility is not

An unhappy young Black Woman in a wheelchair looking fed up in front of a staircase with no ramp access. She is holding her head in her hand.
accessibility guidance

Why the inevitability of disability means we should demand more from built environments

As a team of disabled people, Direct Access is of the view that urban infrastructure throughout history has favored the convenience of a wholly inaccurate and idealistic idea of what a society “should be”. Put simply, most human settlements are largely discriminatory toward people with disabilities, favoring the needs of

Three men gathered around a table all holding different alcoholic drinks toast their glasses in celebration. One of the men is a wheelchair users.
accessibility guidance

How accessible tourism invigorates community engagement and boosts business

Irrespective of the financial and social benefits the travel and tourism industry can provide to businesses who facilitate these experiences, the ability to travel and enjoy products, services, and environments is a fundamental right for every person with a disability. As such, it is the responsibility of these same businesses

A black electric vehicle as seen from behind with its fuel cap open. The vehicle is plugged into an Electric Vehicle charging point in a parking lot. Behind the car are palm trees.
accessibility guidance

How to facilitate inclusive Electric Vehicle Charging Points

Electric Vehicles (EVs) are considered a sustainable alternative to traditional vehicles. This is due to the lower emissions they produce and the opportunity to reduce society’s dependence on fossil fuels their introduction to our roads presents. However, it is equally important that EVs are accessible and inclusive as their usage

A photograph of a luxury apartment poolside area in a city featuring outdoor deck chair seating.
accessibility guidance

The Accidental Accessibility of Luxury Residential Developments

In the luxury residential sector, developers often focus on creating spaces that exude elegance and exclusivity. However, many of the high-end features marketed to appeal to the desire for convenience—such as seamless flooring transitions, wide corridors, and automated systems—are, in fact, cornerstones of accessible design. While accessibility isn’t always the

A photo of a young smiling woman in a wheelchair being passed bags of clothing purchases from a shopkeeper in a retail store.
accessibility guidance

Why Accessibility Needs to Be Part of Your Branding Strategy

Let’s talk about something that often gets overlooked when it comes to branding: accessibility. Sure, we all know it’s important to have an inclusive brand, but how many of us really think about making sure our brand names, product categories, and even the way we organise our stores are accessible

Caucasian girl with down syndrome smiles while choosing a book on a shelf in a school library.
accessibility guidance

Back to school: How to ensure access and inclusion for education environments

As students return to school across the U.S, it is vital to ensure that our educational settings are accessible and inclusive. By paying attention to this, schools can support quality learning experiences and ensure all aspects of education are equally available to students of all abilities. It is no secret

Shot of a mixed group of businesspeople sat on different rows of seats attending a class. Some are watching an out of shot person attentively, while others are writing information on their notebooks, laptops, and tablets.
accessibility guidance

How your organization benefits from training staff in disability awareness

Providing disability awareness training for staff is as vital to any successful public-facing business as its management or marketing teams, yet for some reason, whether from ignorance or laziness, very few organisations will put in the required effort to reap the rewards that come from training staff in how to

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accessibility guidance

The right to play: creating accessible playgrounds for all children

When we consider the thought of what accessibility in the built environment looks like, it would be fair to say that inclusive children’s play areas do not normally come to mind first. Typically, accessibility in the mind of the average person is thought about in contexts of more menial and

An inspector holding a pen and clipboard writes down something while an inspector holding an electronic tablet from behind observes. Both are stood by a windowsill from within a building.
accessibility guidance

Why architects need accessibility consultants for New Build design projects

It is generally understood that there are five different phases for New Build construction projects. Across these five stages, accessibility consultants play a key role in the delivery of at least three of them to ensure that site owners and architects (the Project Management Team) are meeting their legal obligations

The interior of an empty movie theatre warmly lit by overhead lights. In the forefront of the photograph are empty seats all red in colour.
accessibility guidance

How to make your theater inclusive and disability-friendly

The live event market is currently booming, making a huge resurgence within the wider entertainment industry. With the pandemic becoming something of a distant memory, the general public is becoming much more comfortable in crowded spaces again, with live performances and concerts generating billions of dollars a year. The joy of

A range of green sensory items including communication cards, headphones and a multi-coloured fidget toy placed on top of a black t-shirt with text that reads Direct Access in white and green.
accessibility guidance

How providing tote bags with small objects can increase accessibility on your premises

Adopted widely from education and play settings to workspaces, sensory bags are an inclusive, inexpensive method of signifying to visitors that your premises actively consider accessibility and comfort.  The tools and resources available within the bag can ease or lessen situations of sensory overload, as well as aid in the

Two female children smile as a rollercoaster sends them flying down the track. One of them is posing for the camera holding her hands up high.
accessibility guidance

Developing Accessible and Inclusive Theme Parks

From improving the emotional well-being of disabled people to generating more wholly positive perceptions of accessibility in the public consciousness, creating accessible and sustainable leisure facilities not only creates positive social awareness of disability issues (particularly among non-disabled children) but also allows disabled people from all walks of life the

Senior mother with shopping bags laughing and talking to her daughter while pushing her in a wheelchair in a shopping centre.
accessibility guidance

Designing inclusive retail stores for accessibility

Designing inclusive retail and shopping spaces for accessibility It is no secret that the rise of E-commerce, quickly accelerated by changes in people’s spending habits and the realities of our world economy, has resulted in physical retail spaces suffering losses in both consumer and business interest. However, while shopping for

A young Caucasian man who is a wheelchair user eats on the terrace of a restaurant with a Caucasian male friend. The friend assists by cutting his food up with a knife and fork.
accessibility guidance

How cafés, pubs and restaurants can better serve disabled patrons

How can make coffee shops inclusive and accessible? One of our team’s favorite subjects for blogs, (like this one), is using our combined knowledge of accessibility to make recommendations to business owners about how they can become more inclusive to current and (potentially future) customers with disabilities.  Whether that’s by