About Us
Direct Access is a Disability Owned and Operated accessibility consulting firm based in Boston, Massachusetts with clients across the United States.
We deliver accessibility consultancy worldwide using our geographic reach to serve the needs of our local, national and multinational clients. Our teams are integral parts of local communities combining local knowledge of accessibility with emerging international best practices. With offices in Clearwater, Fl and Seattle, WA we have completed projects across the United States and worldwide. Our team, 86% who are people with disabilities provide real lived experiences of disability.
Steven Mifsud established Direct Access as a disability accessibility consultancy in 2004. Profoundly deaf since birth and a Cochlear Implantee, he initially graduated university with a degree in Architecture. Setting up Direct Access felt like the logical step for Steven, who initially worked within the heritage, retail and education sectors.Â
As a result of the setup Direct Access has gone on to work on UNESCO World Heritage Sites, provided infrastructure improvements for Olympic and Paralympic host cities – and has provided accessibility for state Governments everywhere from Texas to Vermont.Â
Steven has also delivered accessibility projects for Native American communities in Montana and audits of rural main streets in Vermont.Â
He is often sought as a public speaker on accessibility – for New England Museums Association Steven delivered a presentation on ‘Accessibility in a post COVID world?’. In 2021, Steven was awarded an MBE by Her Majesty, Queen Elizabeth II of the UK for services to international trade – sharing expertise on creating accessible environments.
Director and Founder
Our
Team
We believe that our organization’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do.
To delve into the professional profiles of our team members, simply click on the LinkedIn icon. This will take you directly to their LinkedIn pages, showcasing their accomplishments and experiences. Alternatively, if you want a more in-depth understanding of their roles, their career trajectories, and the distinctive expertise they contribute to our team, select the link icon.
Steven Mifsud MBE
Director and Founder
Jude Mifsud
Director
Steve Dering
Director of Strategic Partnerships
Tom Morgan
Senior Access Consultant
Sophie Malton
Accessibility Project Manager
Keir Welch
Business Operations Manager
Michael Miller
Marketing Executive
Ailsa Flett
Consultation Manager
Andy Lomas
Field Service Engineer
Jamie Rhys-Martin
Access Consultant
Courtney Hansen
Access Consultant
Raymond Okon
Graphics and Website Lead
Craig Acton
Accessible Media Consultant
Karen Lomas
Administrative Assistant
Watch Our Video
Watch our short video to learn more about where Direct Access began, what we do, and how we can help businesses to create a more accessible environment.
Universal Design
We have a strong, established presence in the United States with our Head Office based in Clearwater, Florida, and a second office on the edge of Chinatown in Boston, Massachusetts.Â
Delivering services from coast to coast, we are often invited to present at conferences on Universal Design and the Americans with Disabilities Act (ADA).Â
In addition to the United States, we have an office in the United Kingdom.
68 Harrison Avenue,
6th Floor,
Boston,
MA 02111.
Â
4600 140th Avenue North,
Suite 180,
Clearwater,
FL 33762.