About Us

When you hire us – you get us.


We don’t outsource.


With offices in Clearwater, Fl and Seattle, WA we have completed projects across the United States and worldwide. Our team, 86% who are people with disabilities provide real lived experiences of disability.

President and Founder

Steven Mifsud established Direct Access as a disability accessibility consultancy in 2004. Profoundly deaf since birth and a Cochlear Implantee, he graduated with a BA (Hons) degree in Architecture and initially worked with the historic City of Chester as the City’s Access Officer.

Setting up Direct Access was the logical step initially working with heritage, retail and education sectors. The firm has grown since working with UNESCO World Heritage Sites and infrastructure improvements for Olympic and Paralympic host cities. In 2018, Steven became the Universal Design Director for the world exposition Expo 2020 Dubai and then Director of Accessibility during the event’s six month run.

Steven has delivered accessibility projects for Native American communities in Montana and audits of rural main streets in Vermont

Steven is often sought as a public speaker on accessibility – for New England Museums Association Steven delivered a presentation on ‘Accessibility in a post COVID world?’. In 2021, Steven was awarded an MBE by Her Majesty, Queen Elizabeth II for services to international trade – sharing expertise on creating accessible environments.

Steven Mifsud in US

Watch Our Video

Watch our short video to learn more about where Direct Access began, what we do, and how we can help businesses to create a more accessible environment.

Universal Design

We have a strong, established presence in the United States with our Head Office based in Clearwater, Florida. Delivering services from coast to coast, we are often invited to present at conferences on Universal Design and the Americans with Disabilities Act (ADA). 

In addition to the United States, we have an office in the United Kingdom and a team in Dubai. 

Latest News

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View Article: National Disability Employment Awareness Month

National Disability Employment Awareness Month

Celebrating National Disability Employment Awareness Month helps us recognise the ingenuity, creativity and adaptability of disabled individuals within our workplaces.

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View Article: Direct Access at NRPA conference

Direct Access at NRPA conference

Direct Access will be at the National Recreation and Parks conference at the Phoenix Convention Center this September 20-22.

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Direct Access Consultancy LLC
68 Harrison Avenue
6th Floor
MA 02111
T: (617) 518-5313
F: (617) 518-5314

4600 140th Avenue North
Suite 180
FL 33762
T: (727) 478-2652
F: (727) 538-4237

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