About Us

Direct Access is a Disability Owned and Operated accessibility consulting firm based in Boston, Massachusetts with clients across the United States.

 

We deliver accessibility consultancy worldwide using our geographic reach to serve the needs of our local, national and multinational clients. Our teams are integral parts of local communities combining local knowledge of accessibility with emerging international best practices. With offices in Clearwater, Fl and Seattle, WA we have completed projects across the United States and worldwide. Our team, 86% who are people with disabilities provide real lived experiences of disability.

President and Founder

Steven Mifsud established Direct Access as a disability accessibility consultancy in 2004. Profoundly deaf since birth and a Cochlear Implantee, he graduated with a BA (Hons) degree in Architecture and initially worked with the historic City of Chester as the City’s Access Officer.

Setting up Direct Access was the logical step initially working with heritage, retail and education sectors. The firm has grown since working with UNESCO World Heritage Sites and infrastructure improvements for Olympic and Paralympic host cities. In 2018, Steven became the Universal Design Director for the world exposition Expo 2020 Dubai and then Director of Accessibility during the event’s six month run.

Steven has delivered accessibility projects for Native American communities in Montana and audits of rural main streets in Vermont

Steven is often sought as a public speaker on accessibility – for New England Museums Association Steven delivered a presentation on ‘Accessibility in a post COVID world?’. In 2021, Steven was awarded an MBE by Her Majesty, Queen Elizabeth II for services to international trade – sharing expertise on creating accessible environments.

Steven Mifsud in US

Access Consultant

Joining Direct Access in 2022, Courtney brings with her a twelve-year-long career as a speech therapy provider in various settings, primarily focusing on Augmentative and Alternative Communication and Speech Generated devices. Knowing she wanted to find a career path more directly focused on assistive technology and sensory-based accessibility, she began providing these life-changing and invaluable services with Direct Access.

Courtney’s experiences with Attention-deficit/hyperactivity disorder (ADHD) have informed her personal understanding of how to accommodate cognitive and neurodiverse individuals enhanced by her MS in Assistive Technology and Human Services.

Since joining the team, Courtney has been at the forefront of the Vermont Pilot program, which has seen Direct Access provide accessible housing to residential areas of Vermont and will be part of other exciting Stateside projects we expect to announce very soon.

When not working, you will likely find her outside. Depending on the climate and weather, you can usually find her working with her houseplants, hiking, kayaking, snowboarding, boating, and taking long walks with her two dogs.

Watch Our Video

Watch our short video to learn more about where Direct Access began, what we do, and how we can help businesses to create a more accessible environment.

Universal Design

We have a strong, established presence in the United States with our Head Office based in Clearwater, Florida. Delivering services from coast to coast, we are often invited to present at conferences on Universal Design and the Americans with Disabilities Act (ADA). 

In addition to the United States, we have an office in the United Kingdom and a team in Dubai. 

Latest News

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View Article: Direct Access to audit parks in the City of Allen, Texas

Direct Access to audit parks in the City of Allen, Texas

We are overjoyed to announce that we have partnered with the City of Allen, Texas to complete the self-evaluation and ADA transition plan for the city’s parks.

Read Article
View Article: How can we make coffee shops accessible?

How can we make coffee shops accessible?

Today on the blog, we’re going to explore how you can transform your coffee shop into a more inclusive, accessible and user-friendly environment. 

Read Article

Address

Direct Access Consultancy LLC
68 Harrison Avenue
6th Floor
Boston
MA 02111
T: (617) 518-5313
F: (617) 518-5314

4600 140th Avenue North
Suite 180
Clearwater
FL 33762
T: (727) 478-2652
F: (727) 538-4237

How Can We Help You Today?

A member of our award-winning accessibility team will be in contact.
If you would like to communicate in a specific way, please let us know.

Access Consultant

Joining Direct Access in 2022, Courtney brings with her a twelve-year-long career as a speech therapy provider in various settings, primarily focusing on Augmentative and Alternative Communication and Speech Generated devices. Knowing she wanted to find a career path more directly focused on assistive technology and sensory-based accessibility, she began providing these life-changing and invaluable services with Direct Access.

Courtney’s experiences with Attention-deficit/hyperactivity disorder (ADHD) have informed her personal understanding of how to accommodate cognitive and neurodiverse individuals enhanced by her MS in Assistive Technology and Human Services.

Since joining the team, Courtney has been at the forefront of the Vermont Pilot program, which has seen Direct Access provide accessible housing to residential areas of Vermont and will be part of other exciting Stateside projects we expect to announce very soon.

When not working, you will likely find her outside. Depending on the climate and weather, you can usually find her working with her houseplants, hiking, kayaking, snowboarding, boating, and taking long walks with her two dogs.

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