Mystery Shopping
One or more of our team visits your site as a member of the public and reports back on the usability of your site. From parking to toilet facilities, to layout and approach of staff, the results helps to identify areas for improvement.
All of our Consultants are registered with the International Association of Access Professionals. We have carried out mystery shopping exercises across a range of sectors including rail and tourist attractions in the UK, Europe, North America and Middle East.
Reports are fully confidential.
Our other services
Address
Direct Access Consultancy LLC
68 Harrison Avenue
6th Floor
Boston
MA 02111
T: (617) 518-5313
F: (617) 518-5314
4600 140th Avenue North
Suite 180
Clearwater
FL 33762
T: (727) 478-2652
F: (727) 538-4237
How Can We Help You Today?
A member of our award-winning accessibility team will be in contact.
If you would like to communicate in a specific way, please let us know.