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Author: Michael Miller

Why the parking lot is the first indicator of your site’s accessibility

An accessible parking bay with the international symbol of access (person in a wheelchair) painted on the tarmac in yellow.

Why the parking lot is the first indicator of your site’s accessibility As the point of entry for the majority of public facilities, the accessibility of a site’s parking lot has the capacity to shape the perception of an entire facility in the eyes of disabled visitors. In this blog, we will explain some of […]

The benefit to providing accessibility and sensory guides for site visitors

A photograph of the front cover of the Access Guide which Direct Access produced for Cannock Chase. The cover has a dark green colour scheme with a mixture of yellow and white text. It reads "Cannock Chase access guide. Welcome to the Access Guide for Cannock Chase". Underneath this text is the Cannock Chase logo. A photograph on the cover shows a young white woman with downs syndrome riding a bike with stabilisers joyfully. Next to her getting in close for a photo is a white male companion who is off his bike and holding it with one hand. He is also smiling happily. Behind them is a bike trail through some woods.

The benefit to providing accessibility and sensory guides for your site Whether you are a site owner providing an attraction to the public or are the custodian of a heritage site/museum, Accessibility and Sensory Guides are fast-becoming a standard of the overall visitor experience in public recreation, entertainment, and educational settings. Working very much in […]

Starbucks Corporation

A young Caucasian woman in a height-adjustable wheelchair within a warmly lit coffee shop (the new Starbucks store in Washington). She gazes at something outside the photo. Her hair is tied back and she is wearing glasses, black trousers, and trainers. In her hand is a Starbucks cup.

Starbucks Corporation Starbucks, the world largest coffeehouse chain is innovating in the retail sector. Direct Access were part of a consortium that included Starbucks’ internal team, retail partners, individuals with disabilities, and other external design experts, contributing to the development of Starbucks’ Inclusive Design Framework, reflecting the coffee chain’s commitment to providing accessibility and inclusion. […]

Town of Stow, Massachusetts

A general view of a street in the Town of Stow, Massachusetts on a cloudy afternoon. An empty street road can be seen in the foreground, and in the background, a Town of Stow street sign advertising a local election and a large public community building.

Town of Stow, Massachusetts Direct Access was awarded a contract with the Town of Stow, MA to evaluate municipal programs and policies as part of creating the ADA transition plan for the town. The facility assessments include: Town Building 375 Great Road (Historic Town Building) Police Department Pompositticut Community Center Fire Department Highway Department Pine […]

Direct Access to provide first-ever ASL interpreters at New York Build Expo 2024

A social media graphic coloured red at the top, white in the middle, and dark blue at the bottom with a red text box to the middle-left containing event information and a scannable QR code. At the top left is the New York Build Expo logo, and on the bottom right the Direct Access logo.

Direct Access to provide first-ever ASL interpreters at New York Build Expo 2024 The New York Build Expo will have American Sign Language interpreters available for the first time this year since the event began. New York’s leading construction and design show will take place at the Javits Center Feb 13 and 14. As the […]

The Direct Access Guide to Accessible Wayfinding

WC and shower sign in the forest. WC for disabled. Beach resort. Sea and beach in the background.

When we hear the phrase “wayfinding”, what most frequently comes to mind is the application and availability of signage in a particular environment, which is normally used to signify elements of a space that require visitor attention, or offer directional guidance in complex environments, such as shopping centers, hospitals, museums, theatres, apartment buildings, public parks, […]