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Kitsap Transit – Connecting Communities

A wide shot photograph of a Kitsap Transit fast ferry going along a river.

Direct Access has collaborated with Kitsap Transit, based in Bremerton and Seattle, Washington, to implement their disability ADA Transition Plan. Our dedicated network of access consultants delivered team member surveys and audited bus terminals, park-and-ride facilities, and ferry terminals across the whole agency, respectively.  As part of the Seattle metropolitan area in Washington, Kitsap Transit provides services […]

City of Philadelphia

Apartment buildings in South Downtown Philadelphia Pennsylvania near Rittenhouse.

Enhancing Emergency Shelter Accessibility in Philadelphia In the City of Philadelphia, Pennsylvania, Direct Access is working alongside the Managing Director’s Office (MDO), the Office of Homeless Services (OHS), the Mayor’s Office for People with Disabilities, and local nonprofits. These vital organizations offer a range of services to prevent homelessness, provide emergency shelter for those in crisis, and offer medium […]

Starbucks Corporation

A young Caucasian woman in a height-adjustable wheelchair within a warmly lit coffee shop (the new Starbucks store in Washington). She gazes at something outside the photo. Her hair is tied back and she is wearing glasses, black trousers, and trainers. In her hand is a Starbucks cup.

Starbucks Corporation Starbucks, the world largest coffeehouse chain is innovating in the retail sector. Direct Access were part of a consortium that included Starbucks’ internal team, retail partners, individuals with disabilities, and other external design experts, contributing to the development of Starbucks’ Inclusive Design Framework, reflecting the coffee chain’s commitment to providing accessibility and inclusion. […]

Town of North Reading, MA

A common with cut green grass and a pavilion surrounded by flowers in the centre. In the forefront is a small garden with a sign which reads "Welcome to North Reading". In the background, a white church and detached house can be seen either side of the horizon.

North Reading, a town in Middlesex County and a northern outlying suburb of Boston, Massachusetts commissioned Direct Access to undertake the ADA Transition Plan for the town. The ADA Transition Plan program includes the evaluation of all municipal programs and policies in addition to town communications (website to WCAG standards, the suitability of content and […]

City of Fayetteville, Arkansas

The City of Fayetteville, the second largest in the state, commissioned Direct Access to undertake facility audits of key buildings to support Fayetteville with its ADA Self-Evaluation and Transition Plan.  Some of the notable sites our team audited included Fayetteville City Hall, Television Centre, Facilities Maintenance, Development Services, and the Senior Centre. The goal was to identify both […]

City of Allen, Texas

Direct Access founder Steven Mifsud MBE measuring the level of a concrete pathway with a baseball field in the background.

Direct Access has partnered with the City of Allen, Texas to complete the self-evaluation and ADA transition plan for the city’s parks. Working with the City of Allen’s Parks and Recreation Department (PARD) Direct Access conducted ADA field surveys of all the department’s facilities and parks. Direct Access also facilitated a consultation group of citizens […]