Direct Access is honoured to have been the recipient of the Sustainability prize at the Expo 2020 supplier awards; an Expo-curated event that celebrates and rewards the creative minds and businesses who contributed to the 2022 edition of the international world’s fair. Emphasising the theme of “Connecting Minds, Creating the Future”, and a mindful approach to sustainability, the ceremony confirmed the appointment of Direct Access as a standout among 3200 other firms delivering services to the site, which attracted over 24 million visitors across its duration.
After the uphill battle brought by the pandemic, as we started exporting to the Middle East, this Sustainability award was a humbling surprise to all of Direct Access. Our founder, Steven, flew out last minute to Dubai to accept the award on the team’s behalf (we assumed they would only ask us to travel across the world in a scenario where we were the winners. And thankfully, we were correct).
Receiving this award got us thinking about just how far we have grown – not just in terms of our expansion as an international consultancy, but also our work at Expo, which grew concurrently with our increasing service requests in countries as far as Australia, the United States, and Canada.
In fact, when we first won the contract in 2018 to be the Universal Design Consultants for what was to become the first world expo in the Middle East, our initial services to the event were modest – and largely involved advising on the design of the architecture, finish specifications, as well as ancillary aids across the 438-hectare facility. Since then, it was decided by Expo that 80% of the site will be preserved and transformed into an “Expo city” with residential and commercial areas.
To us, this is an incredibly surreal concept. The idea that buildings, which we directly advised on the builds for, and collaborated with some of the most skilled architects in order to create, combine to make an entire city, is truly incredible and beyond what we expected to ever deliver to Expo 2020.
The following year, in 2019, Direct Access was then offered a second contract to assist guest services and develop accessible programming and curation, which saw our consultancy audit all the “touch points” for local and international visitors, working to create a seamless event that overcame potential barriers for disabled people (“People of Determination”, in the UAE).
As the Expo was postponed due to the pandemic, Direct Access’ relationship with the Expo then expanded further, resulting in a third and fourth contract win in 2021 in the lead-up to the event, where we supplied our disability evacuation chairs and induction loops to the entire facility, with the single exception to this being the international pavilions themselves.
Unit 3706,
Platinum Tower JLT-PH1-12,
Jumeirah Lakes Towers,
Dubai,
UAE.
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