{"id":3214,"date":"2024-04-08T13:59:07","date_gmt":"2024-04-08T13:59:07","guid":{"rendered":"https:\/\/directaccessgp.com\/us\/?p=3214"},"modified":"2025-04-10T13:07:48","modified_gmt":"2025-04-10T13:07:48","slug":"designing-inclusive-retail-and-shopping-spaces-for-accessibility","status":"publish","type":"post","link":"https:\/\/directaccessgp.com\/us\/news\/designing-inclusive-retail-and-shopping-spaces-for-accessibility\/","title":{"rendered":"Designing inclusive retail stores for accessibility"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3214\" class=\"elementor elementor-3214\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-a805080 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a805080\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c1cce90\" data-id=\"c1cce90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a606735 elementor-widget elementor-widget-heading\" data-id=\"a606735\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">Designing inclusive retail and shopping spaces for accessibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b3f226\" data-id=\"8b3f226\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b903139 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b903139\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cecf536\" data-id=\"cecf536\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2201944 elementor-widget elementor-widget-spacer\" data-id=\"2201944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4dc238 elementor-widget elementor-widget-post-info\" data-id=\"a4dc238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-5b4e2a4 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/directaccessgp.com\/us\/2024\/04\/08\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>April 8, 2024<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-67bd2d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"67bd2d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7751cf0\" data-id=\"7751cf0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c01b2cf elementor-widget elementor-widget-image\" data-id=\"c01b2cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"510\" src=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_88732128-768x510-1.jpeg\" class=\"attachment-large size-large wp-image-3217\" alt=\"A row of shopping carts at the entrance of a supermarket next to a parking lot.\" srcset=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_88732128-768x510-1.jpeg 768w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_88732128-768x510-1-300x199.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ad37523\" data-id=\"ad37523\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0695490 elementor-widget elementor-widget-text-editor\" data-id=\"0695490\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"simplyweb-checked\">It is no secret that the rise of E-commerce, quickly accelerated by changes in people\u2019s spending habits and the realities of our world economy, has resulted in physical retail spaces suffering losses in both consumer and business interest.<\/p><p class=\"simplyweb-checked\">However, while shopping for our favorite brands has never been easier for the average consumer, and that is unlikely to ever change, retailers can still thrive, generate revenue, and deliver unique experiences for their community, simply by learning from the driving factors that have attracted consumers, both disabled and non-disabled, to prefer shopping online.\u00a0<\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">The most obvious, is, of course, convenience. But another less spoken about reason and the competitive trump card is accessibility. Due to the static nature of built environments, structural changes to retail spaces are rarely seen and few and far between, and it\u2019s this lack of consideration for inclusion that leaves many disabled people simply unable to even get through the front door, leading to that loss of interest in going out to visit these spaces, no matter which businesses set up shop therein.<\/span><\/p><p>In essence, being able to adapt to the needs of every type of consumer, and recognize that disabled people not only want to use these spaces but have the combined spending power to generate significant revenue are the first steps for retailers to best what the digital world offers. Moreover, no matter what online spaces can offer when it comes to convenience, they cannot offer the same type of interactive, social, explorative experience that discovering a retail outlet can. So in this blog, we\u2019re going to go over steps retailers and their designers can take to ensure accessibility, inclusivity, and their future success \u2013 utilizing our lived experience as a team of disabled people, and our work for clients in the sector such as Woking Town Square\u00a0in London, England.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-60419b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60419b9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b45d5e\" data-id=\"8b45d5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7246922 elementor-widget elementor-widget-spacer\" data-id=\"7246922\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bb39c5 elementor-widget elementor-widget-text-editor\" data-id=\"7bb39c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5b51ff elementor-widget elementor-widget-heading simplyweb-checked animated fadeInUp\" data-id=\"c5b51ff\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container simplyweb-checked\"><h2 class=\"elementor-heading-title elementor-size-default simplyweb-checked\"><span style=\"color: #000000;\">Spacious shops, aisles, and pathways.<\/span><\/h2><\/div><\/div><div class=\"elementor-element elementor-element-834b18d elementor-widget elementor-widget-text-editor simplyweb-checked\" data-id=\"834b18d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container simplyweb-checked\"><p class=\"simplyweb-checked\">Mobility-impaired wheelchair and scooter users often struggle in retail spaces due to the lack of space, particularly during peak visitor times. So when outlining spatial requirements, ensuring that pathways around the site and the outlets themselves are roomy is vital. Going beyond the minimum design requirements in this way will make for an enjoyable shopping experience overall.<\/p><p class=\"simplyweb-checked\">Moreover, due to height differences, it is important to incorporate split-height counters, which will also benefit children and visitors of short stature. You can get creative by creating tiered displays and training staff in disability awareness, preparing them to help or assist with difficult-to-reach items.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-796ca81\" data-id=\"796ca81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb94f49 elementor-widget elementor-widget-spacer\" data-id=\"bb94f49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc3416 elementor-widget elementor-widget-image\" data-id=\"3dc3416\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"534\" src=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-1024x683.jpeg\" class=\"attachment-large size-large wp-image-3215\" alt=\"A young Caucasian woman in a wheelchair and a beaming smile holds her arms out and receives a bright pink paper bag of purchases from a shopkeeper in a clothing shop.\" srcset=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-1024x683.jpeg 1024w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-300x200.jpeg 300w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-768x512.jpeg 768w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-1536x1024.jpeg 1536w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2024\/04\/AdobeStock_377827744-2048x1365.jpeg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-c1e3100 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1e3100\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bf7d708\" data-id=\"bf7d708\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-144e806 elementor-widget elementor-widget-spacer\" data-id=\"144e806\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db31494 elementor-widget elementor-widget-image\" data-id=\"db31494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"493\" src=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-1024x631.jpg\" class=\"attachment-large size-large wp-image-2519\" alt=\"Close up of a man&#039;s fingers interpreting a Direct Access braille map board for a museum. Specifically, an image of a tea cup, insinuating the location of an on-site cafe.\" srcset=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-1024x631.jpg 1024w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-300x185.jpg 300w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-768x473.jpg 768w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-1536x946.jpg 1536w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2022\/09\/Close-up-of-Map-2048x1262.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8a4f1dd\" data-id=\"8a4f1dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f1108d elementor-widget elementor-widget-spacer\" data-id=\"1f1108d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83d11da elementor-widget elementor-widget-text-editor\" data-id=\"83d11da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd73ba4 elementor-widget elementor-widget-heading simplyweb-checked animated fadeInUp\" data-id=\"bd73ba4\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container simplyweb-checked\"><h2 class=\"elementor-heading-title elementor-size-default simplyweb-checked\"><span style=\"color: #000000;\">Accessible facilities and wayfinding<\/span><\/h2><\/div><\/div><div class=\"elementor-element elementor-element-3301e71 elementor-widget elementor-widget-text-editor simplyweb-checked\" data-id=\"3301e71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container simplyweb-checked\"><p class=\"simplyweb-checked\">Like with the shelves and counters, ensuring that payment areas such as till conveyor belts and self-service payment machines are height adjustable will help make carrying out transactions easier for the aforementioned groups. Moreover, any other store equipment like basket racks or scan-as-you-shop equipment must also be accessible and provided at multiple heights.<\/p><p class=\"simplyweb-checked\">Store signage must also be decipherable and easy to understand, particularly for the various types of people with cognitive disabilities. This can be maximised by ensuring that signage utilises strong colour contrast between the text and the background. Incorporating braille as a standard would also be beneficial to those with visual impairments.\u00a0<\/p><p class=\"simplyweb-checked\">Wayfinding incorporates so much more than just signage, however. Making regular audio announcements or additional visual cues such as colour coding can greatly increase the understanding of where to find items, within your retail environment.<\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Direct Access offers our own <a class=\"simplyweb-checked\" role=\"link\" href=\"https:\/\/directaccessgp.com\/uk\/products\/tactile-map-boards\/\">Tactile map boards<\/a>, which incorporate braille, color coding, and contrast, while also incorporating British Sign Language and Audio-Described content.\u00a0<\/span><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d1cdbf8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d1cdbf8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cd04c24\" data-id=\"cd04c24\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-715fa77 elementor-widget elementor-widget-spacer\" data-id=\"715fa77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-250b9e7 elementor-widget elementor-widget-text-editor\" data-id=\"250b9e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8ec19f elementor-widget elementor-widget-heading simplyweb-checked animated fadeInUp\" data-id=\"f8ec19f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\"><div class=\"elementor-widget-container simplyweb-checked\"><h2 class=\"elementor-heading-title elementor-size-default simplyweb-checked\"><span style=\"color: #000000;\">Give customers more than one option<\/span><\/h2><\/div><\/div><div class=\"elementor-element elementor-element-67eb207 elementor-widget elementor-widget-text-editor simplyweb-checked\" data-id=\"67eb207\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container simplyweb-checked\"><p class=\"simplyweb-checked\">If your retail outlet has shops stocking clothing, ensure that on-site fitting rooms offer at least one accessible stall with grab bars, seating, and lower hooks, to provide a comfortable shopping experience. Equally, ensure that restrooms in all shops operate on a similar standard by offering customers at least one legally compliant accessible restroom. If there is space to provide one, a\u00a0 Changing Places facility is also best practice. Doing this demonstrates to disabled people that you are willing to go beyond the minimum standard, increasing the likelihood of multiple visits and generating word-of-mouth in communities of disabled people with limited options for shopping.<\/p><p class=\"simplyweb-checked\">If you want to show disabled people that your site is accessible before they have even stepped foot in the door, in addition to all of the other recommendations, ensure that your entrance is readily accessible by installing ramps or leveled entrances instead of steps. Automatic doors or wide manual doors in addition to or in place of a standard door communicated to potential customers that your shop is a welcoming environment.<\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-353a473\" data-id=\"353a473\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b586bdd elementor-widget elementor-widget-spacer\" data-id=\"b586bdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c311f1 elementor-widget elementor-widget-image\" data-id=\"9c311f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"449\" src=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2021\/04\/changing-places-bathroom-1024x732-1-980x550-1.jpeg\" class=\"attachment-large size-large wp-image-1895\" alt=\"News\" srcset=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2021\/04\/changing-places-bathroom-1024x732-1-980x550-1.jpeg 980w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2021\/04\/changing-places-bathroom-1024x732-1-980x550-1-300x168.jpeg 300w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2021\/04\/changing-places-bathroom-1024x732-1-980x550-1-768x431.jpeg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-def7338 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"def7338\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d89fd5\" data-id=\"8d89fd5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4bcecc3 elementor-widget elementor-widget-text-editor\" data-id=\"4bcecc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"simplyweb-checked\">All of these adjustments barely scratch the surface of what goes into making a truly accessible retail environment and are more general rules to go by than specific guidelines.<\/p><p class=\"simplyweb-checked\">To discover what suits your particular plan, we would recommend hiring accessibility consultants, like Direct Access, to collaborate on design choices with architects to truly deliver an all-inclusive environment.\u00a0<\/p><p class=\"simplyweb-checked\">If your site is one of the many retail outlets that has already been built and is looking to enhance accessibility measures, our team of auditors, who are disabled themselves, can carry out an on-site access audit \u2013 helping you embrace the principles of universal design and create a positive experience for your entire customer base.<\/p><p class=\"simplyweb-checked\">What are these universal design principles, you might be asking? The principles are based in;<\/p><p class=\"simplyweb-checked\">Equitable use of your space \u2013 the aesthetic design, consideration for features and equipment<\/p><p class=\"simplyweb-checked\">Flexibility of use \u2013 the space accommodating a wide range of preferences and needs,\u00a0<\/p><p class=\"simplyweb-checked\">Intuitive use \u2013 ease at which visitors can understand how to use the space.<\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Perceptibility \u2013 your accessible media formats; braille signage, BSL videos, large print menus\u00a0<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Tolerance for error \u2013 minimizing the risk of hazards and adversity.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Low physical effort \u2013 ensuring that the space does not require visitors to exude physical effort that might tire or harm them.<\/span><\/p><p class=\"simplyweb-checked\">Looking to get started on your journey to inclusion? Contact the Direct Access team today!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-cc2d576 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc2d576\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5c0a6d2\" data-id=\"5c0a6d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a39cf1 elementor-post-navigation-borders-yes elementor-widget elementor-widget-post-navigation\" data-id=\"3a39cf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-navigation.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation\" role=\"navigation\" aria-label=\"Post Navigation\">\n\t\t\t<div class=\"elementor-post-navigation__prev elementor-post-navigation__link\">\n\t\t\t\t<a href=\"https:\/\/directaccessgp.com\/us\/news\/tactile-objects-and-models-are-the-future-of-accessibility\/\" rel=\"prev\"><span class=\"post-navigation__arrow-wrapper post-navigation__arrow-prev\"><i aria-hidden=\"true\" class=\"fas fa-angle-left\"><\/i><span class=\"elementor-screen-only\">Prev<\/span><\/span><span class=\"elementor-post-navigation__link__prev\"><span class=\"post-navigation__prev--label\">Previous<\/span><span class=\"post-navigation__prev--title\">Tactile Objects and Models are the Future of Accessibility<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-post-navigation__separator-wrapper\">\n\t\t\t\t\t<div class=\"elementor-post-navigation__separator\"><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-post-navigation__next elementor-post-navigation__link\">\n\t\t\t\t<a href=\"https:\/\/directaccessgp.com\/us\/news\/developing-accessible-and-inclusive-theme-parks\/\" rel=\"next\"><span class=\"elementor-post-navigation__link__next\"><span class=\"post-navigation__next--label\">Next<\/span><span class=\"post-navigation__next--title\">Developing Accessible and Inclusive Theme Parks<\/span><\/span><span class=\"post-navigation__arrow-wrapper post-navigation__arrow-next\"><i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i><span class=\"elementor-screen-only\">Next<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fdf52f e-flex e-con-boxed e-con e-parent\" data-id=\"4fdf52f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Designing inclusive retail and shopping spaces for accessibility It is no secret that the rise of E-commerce, quickly accelerated by changes in people\u2019s spending habits and the realities of our world economy, has resulted in physical retail spaces suffering losses in both consumer and business interest. However, while shopping for our favorite brands has never [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":3219,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[30],"class_list":["post-3214","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-accessibility-guidance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Designing inclusive retail stores for accessibility - Direct Access USA<\/title>\n<meta name=\"description\" content=\"It is no secret that the rise of E-commerce has resulted in physical retail spaces suffering losses in both consumer and business interest.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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