{"id":3060,"date":"2023-11-09T14:29:01","date_gmt":"2023-11-09T14:29:01","guid":{"rendered":"https:\/\/directaccessgp.com\/us\/?p=3060"},"modified":"2025-04-10T13:34:20","modified_gmt":"2025-04-10T13:34:20","slug":"how-business-owners-stand-to-benefit-from-accessibility-and-inclusion","status":"publish","type":"post","link":"https:\/\/directaccessgp.com\/us\/news\/how-business-owners-stand-to-benefit-from-accessibility-and-inclusion\/","title":{"rendered":"How business owners stand to benefit from accessibility and inclusion"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"3060\" class=\"elementor elementor-3060\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-a805080 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"a805080\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c1cce90\" data-id=\"c1cce90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de838f4 elementor-invisible elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"de838f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How business owners stand to benefit from accessibility and inclusion<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8b3f226\" data-id=\"8b3f226\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-b903139 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b903139\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cecf536\" data-id=\"cecf536\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2201944 elementor-widget elementor-widget-spacer\" data-id=\"2201944\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4dc238 elementor-widget elementor-widget-post-info\" data-id=\"a4dc238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-5b4e2a4 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t<a href=\"https:\/\/directaccessgp.com\/us\/2023\/11\/09\/\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar\"><\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>November 9, 2023<\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2ae2919 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ae2919\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ea82369\" data-id=\"ea82369\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c1f649 elementor-widget elementor-widget-text-editor\" data-id=\"7c1f649\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">When we think of the built environments that make up our society, whether that\u2019s bus stations, libraries, hospitals, supermarkets, or hotels, thought is rarely ever given to the potential of these spaces were they to be rebuilt, readjusted, and made inclusive.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Indeed, when we think of accessibility and inclusion in relation to these environments, the first thought that occurs to most business owners is related to the immediate benefactor, which is, of course, disabled people \u2013 and is then more often than not, written off as an unnecessary and expensive process.\u00a0<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">However, if these same business owners were to treat the discipline of inclusive design seriously, championing inclusion and accessibility, they would realize that accessibility is actually beneficial to business rather than a burden, allowing them to reap rewards in ways they would not expect.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Due to the legal requirements of businesses to acknowledge the accessibility of their site, whether by authority of the Americans with Disabilities Act in the U.S., the Equality Act in the UK, or the Dubai Universal Design Code in the UAE etc, people tend to perceive making their site accessible to the widest possible range of people as a financial strain, and that isn\u2019t even worth implementing, to begin with. Often, this thought process begins with unfounded assumptions about the capabilities of disabled people, such as \u201cHow often do we get customers that are in wheelchairs?\u201d, or \u201cWhy would an autistic person apply for work here?\u201d or \u201cHow could a visually impaired person do this job?\u201d.\u00a0<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">However, when we adopt a \u2018blue-sky thinking\u2019; approach \u2013 and begin to understand the utility that an ADA compliant wheelchair ramp, split-height counter, arm-rested chair, sensory room, or hearing loop, can offer to businesses, the benefits begin to transcend beyond the disabled customer.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">There are numerous stereotypes we associate with disabled people, be it through the reinforcement of one-dimensional characters in media, our social tendency to represent groups of people with the most extreme example, or pure ignorance on the subject. Many believe that disabled people are lazy, feeble, require constant attention, or are non-sexual. The list goes on. However, it\u2019s one thing for us to say all these assumptions are untrue, it is something else entirely to see it in practice \u2013 which is why accessible environments in our society are so important.\u00a0<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">If every business or public space in the world had a compliant wheelchair ramp for step-free access, the natural result is that we would see more wheelchair users in public spaces. If every reception desk in the world had an induction loop, or every busy marketplace, museum, train station, theme park, sports center, hotel, or information desk had a counter loop \u2013 suddenly deaf people would become more visible and active in our society. The consequence of this would be the realization that disabled people are not only as capable as we are \u2013 but actively wish to participate in society, and spend their money.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1b44ab9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b44ab9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66c770b\" data-id=\"66c770b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8c76ed1 elementor-widget elementor-widget-text-editor\" data-id=\"8c76ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"simplyweb-checked\">The business case for inclusive environments is about as strong as the moralistic case. There are huge commercial benefits to be had from adopting inclusive design principles and making built environments more accessible. In the United States alone, people with disabilities have nearly half a trillion dollars in disposable income. Simply put, organizations cannot afford to continue to ignore the needs of disabled people.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">Some accessible adjustments might be costly in the short term, but none of them come close to affecting the bottom line of businesses in the long term. Even if you do not have an extensive budget, a \u201cMom and Pop\u201d business can easily afford to install a hearing loop or two at their reception desks, in the same way, that a small bed and breakfast might have the spatial capacity to create an accessible bedroom without even realizing it. When we begin to think about accessibility in this way, we realize how easy it actually is to make adjustments. Then, if you make enough adjustments, you suddenly have the capability to employ disabled people \u2013 expanding the potential pool of applicants for vacant positions within your business.<\/span><\/p><p class=\"simplyweb-checked\"><span class=\"simplyweb-checked\">In the short term, nobody is expecting every environment to be perfect \u2013 because it is truly challenging to accommodate absolutely everyone \u2013 but striving to create an equal society in the sense that everyone can access space, service, or experience without segregation should be a goal we set as a society regardless. Not only is becoming inclusive and accessible the right thing to do, but it is something that should be taken seriously if businesses wish to thrive.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fcd9662\" data-id=\"fcd9662\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c47ab04 elementor-widget elementor-widget-image\" data-id=\"c47ab04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"577\" src=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2023\/11\/WhatsApp-Image-2022-05-16-at-5.01.16-PM-768x577-1.jpeg\" class=\"attachment-large size-large wp-image-3062\" alt=\"Two male members of the Direct Access team (Steven and Jamie) pose for a photo holding mugs of tea and smiling at the camera in an office space.\" srcset=\"https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2023\/11\/WhatsApp-Image-2022-05-16-at-5.01.16-PM-768x577-1.jpeg 768w, https:\/\/directaccessgp.com\/us\/wp-content\/uploads\/2023\/11\/WhatsApp-Image-2022-05-16-at-5.01.16-PM-768x577-1-300x225.jpeg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-cc2d576 elementor-section-boxed 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href=\"https:\/\/directaccessgp.com\/us\/news\/free-webinar-creating-inclusive-spaces-and-about-the-ada-aba-accessibility-guidelines-for-the-public-right-of-way\/\" rel=\"next\"><span class=\"elementor-post-navigation__link__next\"><span class=\"post-navigation__next--label\">Next<\/span><span class=\"post-navigation__next--title\">Free Webinar: Creating Inclusive Spaces and About the ADA\/ABA Accessibility Guidelines for the Public Right-of-Way<\/span><\/span><span class=\"post-navigation__arrow-wrapper post-navigation__arrow-next\"><i aria-hidden=\"true\" class=\"fas fa-angle-right\"><\/i><span class=\"elementor-screen-only\">Next<\/span><\/span><\/a>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-4fdf52f e-flex e-con-boxed e-con e-parent\" data-id=\"4fdf52f\" 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Indeed, when we think of accessibility and inclusion in relation to these environments, the [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":3061,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[30],"class_list":["post-3060","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-accessibility-guidance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How business owners stand to benefit from accessibility and inclusion - Direct Access USA<\/title>\n<meta name=\"description\" content=\"Direct Access has already begun this journey internally \u2013 and we are proud to say that our workforce consists largely of disabled people.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/directaccessgp.com\/us\/news\/how-business-owners-stand-to-benefit-from-accessibility-and-inclusion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How business owners stand to benefit from accessibility and inclusion - 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