{"id":472,"date":"2023-07-28T14:59:40","date_gmt":"2023-07-28T14:59:40","guid":{"rendered":"https:\/\/directaccessgp.com\/ae\/?page_id=472"},"modified":"2025-03-12T11:14:53","modified_gmt":"2025-03-12T11:14:53","slug":"mystery-shopping","status":"publish","type":"page","link":"https:\/\/directaccessgp.com\/ae\/consultancy\/mystery-shopping\/","title":{"rendered":"Mystery Shopping"},"content":{"rendered":"\t\t
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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While most Mystery Shopping service providers review products and service for quality, Direct Access’ Mystery Shopping team focuses specifically on a site aspect or product’s perceivability and operability to a Person of Determination.<\/p>

When hiring Direct Access Mystery Shopping, our team will approach your site as a member of the public and reports back on the usability, highlighting the potential barriers to access. From parking procedures, to toilet facilities, to the site layout or approach\/etiquette of staff members, the results helps you to identify areas for improvement.<\/p>

All of our Mystery Shopping Consultants are registered with the International Association of Access Professionals (IAAP). We have carried out mystery shopping exercises across a range of sectors, including rail and tourist attractions in the UAE, UK, France, Ireland, and the United States.<\/p>

All reports are fully confidential and delivered in a timely manner, highlighting suggestions for improvement as well as identifying core issues which may affect the experience of People of Determination at your site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Accessibility<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Audits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Universal Design<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Consultancy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mystery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Shopping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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While most Mystery Shopping service providers review products and service for quality, Direct Access’ Mystery Shopping team focuses specifically on a site aspect or product’s perceivability and operability to a Person of Determination. When hiring Direct Access Mystery Shopping, our team will approach your site as a member of the public and reports back on […]<\/p>\n","protected":false},"author":1,"featured_media":436,"parent":429,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-472","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nMystery Shopping - Direct Access Middle East<\/title>\n<meta name=\"description\" content=\"One or more of our team visits your site as a member of the public and reports back on the usability of your site. 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