# Direct Access Middle East > · Change Title tag: Accessibility & Universal Design Consultants UAE | Direct Access ## Posts - [U.S Arm of Direct Access acquired by Matrix Design Group, Expanding Accessibility and Inclusivity Expertise](https://directaccessgp.com/ae/news/us-arm-of-direct-access-acquired-by-matrix-design-group-expanding-accessibility-and-inclusivity-expertise/): Steven and Judith Mifsud, founders and owners of Direct Access Group—the leading global accessibility consulting firm based in Nantwich, UK, have sold Direct Access Consultancy, LLC (U.S), to Matrix Design Group (Matrix), a U.S.-based, award-winning, nationally recognised, employee-owned interdisciplinary engineering, design, and consultancy firm. This acquisition will strengthen Direct Access’s vision and commitment to creating environments that work for all. Direct Access will continue to be led by Steven Mifsud MBE, who will now serve as Matrix’s Director of Accessibility, while continuing to oversee U.S. and international projects, excluding the UK/Europe, under the Matrix umbrella. Having collaborated successfully on numerous ADA Transition […] - [Terrain Tourism: Why Accessible Wheelchairs should be available on beaches as standard](https://directaccessgp.com/ae/blog/terrain-tourism-why-accessible-wheelchairs-should-be-available-on-beaches-as-standard/): Everyone should have the opportunity to experience the outdoors. Feeling the warmth of the sun, listening to the crash of ocean waves, or walking beneath a sea of trees are some of life’s simplest and most meaningful pleasures. For millions of people who live with mobility challenges, however, these experiences can feel impossible. A walk on the beach or a trip along a hiking trail often comes with barriers that many people never have to think about. Uneven ground, deep sand, gravel paths, or steep hills can turn what should be a moment of freedom into a physical and emotional struggle. […] - [Airports for All: How Accessibility Drives Revenue Growth](https://directaccessgp.com/ae/news/airports-for-all-how-accessibility-drives-revenue-growth/): Air travel is more than a way to get from point A to point B—it’s a gateway to opportunity, freedom, and connection. For millions of travelers with disabilities, however, airports and airlines can still pose significant barriers. From inaccessible boarding processes to limited facilities, the experience often falls short of being truly inclusive. But here’s the surprising truth: accessibility isn’t just a moral or legal obligation—it’s a business opportunity. When airports and airlines invest in inclusive design, they not only open the skies to more passengers, but they also unlock substantial economic benefits. ccording to the World Health Organization, over 1.3 […] - [University of Brighton Honours Steven Mifsud MBE for Transformative Work in Accessibility](https://directaccessgp.com/ae/news/university-of-brighton-honours-steven-mifsud-mbe-for-transformative-work-in-accessibility/): The University of Brighton has awarded an Honorary Doctor of Arts to Steven Mifsud MBE in recognition of his exceptional contributions to accessibility and inclusive design through his leadership of Direct Access, the award-winning consultancy he founded in 2004. He was formerly a student at the University thirty prior, where he studied Architecture. Direct Access was established with a mission to ensure inclusion is integral to the built environment, not an afterthought. Under Mifsud’s leadership, the firm has expanded from its UK base to deliver transformative projects across the United States, Europe, and the Middle East, reshaping how accessibility is understood […] - [How Accessibility Unlocks Better Workouts—And Better Business](https://directaccessgp.com/ae/news/how-accessibility-unlocks-better-workouts-and-better-business/): The fitness industry measures everything—from average rep speed to protein shake sales. Yet most clubs fail to track their most revealing metric: the invisible exodus of members who leave not because of price or programming, but because basic design makes their workouts harder than they need to be. Consider this: · 30 million adults in the Middle East identify as disabled · 1 in 3 people will experience limited mobility at some point These aren’t niche demographics—they’re your existing members aging, clients recovering from injuries, and the friends they recommend you to.  When gyms treat accessibility as charity rather than smart […] - [The Financial and Social Case for Accessible & Inclusive Rail Networks](https://directaccessgp.com/ae/news/the-financial-and-social-case-for-accessible-inclusive-rail-networks/): As the worldwide rail industry charts a course toward modernization, one critical factor remains insufficiently addressed: true accessibility and inclusion for disabled passengers. For Direct Access, we believe this is not only a question of compliance or public image— but a strategic opportunity to lead the way in delivering a modern, future-ready service that meets the needs of all customers. With 30 million disabled people (that we know of) in the MENA region — ensuring your services are accessible is far from a niche concern. It’s central to increasing ridership, fulfilling corporate social responsibility, and unlocking significant socio-economic value across the […] - [Inclusion in Sport and Stadium Management - Accessible Formats](https://directaccessgp.com/ae/news/inclusion-in-sport-and-stadium-management-accessible-formats/): In the realm of stadium facilities management, accessibility for spectators, staff, and players is an area of increasing focus that aims to ensure equitable access for all. While modern stadiums are designed to facilitate physical access, disability is diverse, encompassing a range of needs. Direct Access has demonstrated a range of access tools including our range of large print materials, Braille formats, and audio descriptions, ensuring that every fan, regardless of their visual or auditory abilities, can fully engage with matches. While some of these solutions can be expensive in the short term, such as VR headsets – many of the technological solutions […] - [How Access Audits inform effective Evacuation Plans for Care Homes](https://directaccessgp.com/ae/news/how-access-audits-inform-effective-evacuation-plans-for-care-homes/): Throughout history, buildings have generally been constructed to accommodate the needs of people without disabilities while ignoring those who do have them. As low as building standards can and have often been, however, the idea that care homes might not be truly accessible to residents is a worrying one for many  Care home managers. Especially when we consider how the occupiers of care homes are often disabled, usually and inevitably, because of old age and their bodies and minds becoming progressively weaker over time. Given that many people will experience some form of disability at some point in their lives, designing […] - [The Crucial Role of Sensory Accessibility in Environmental Design](https://directaccessgp.com/ae/news/the-direct-access-guide-to-accessible-wayfinding/): Sensory accessibility is a crucial facet which we advocate to be embedded into every element of our built environment. It ensures that all individuals, regardless of their condition, can fully participate in their environment, whether that’s at school, college, the workplace, or in leisure settings. Yet within our particular line of work as Access Consultants (extending to our personal experience as a team comprising largely of disabled people), we find that many building and site owners instinctual conception of accessibility pertains only to wheelchair provision. Millions of people across the world have disabilities, and the reality is that an overwhelming majority of […] - [Direct Access celebrates World Engineering Day 2025](https://directaccessgp.com/ae/news/direct-access-celebrates-world-engineering-day-2025/): World Engineering Day 2025 is about celebrating the contributions of engineers in shaping a sustainable future. This year’s theme, “Shaping Our Sustainable Future Through Engineering,” highlights the essential role that engineering plays in achieving the United Nations’ Sustainable Development Goals (SDGs) At Direct Access, our team of dedicated access consultants and engineers work closely with multidisciplinary engineering firms to create accessible environments that promote inclusivity and sustainability. Our projects span various sectors, ensuring that accessibility is integrated into the very fabric of our built environment. From conducting accessibility audits to consulting on new build designs, our engineers work tirelessly to remove barriers […] - [Building a Better Future: The Importance of Accessible Housing for All](https://directaccessgp.com/ae/news/building-a-better-future-the-importance-of-accessible-housing-for-all/): Ever since the pandemic occurred half a decade ago, the way we use our homes has shifted significantly. That is to say, in addition to being our nest, the global shift in attitude towards working from home has transformed our personal sanctuaries into workplaces. For disabled people across the country, this has been a great leveller has opened up access through increased online activity in a way the built environment has not. In 2025, it is no longer necessary to visit banks, supermarkets, or the high street to do everyday tasks such as shopping, financial management, or indeed working within the confines […] - [How Accessible Technology investment is transforming the lives of disabled people](https://directaccessgp.com/ae/news/how-accessible-technology-investment-is-transforming-the-lives-of-disabled-people/): Accessible technology is a growing trend among businesses that are helping to change the lives of disabled people for the better. Whether adapting their premises with an evolved understanding of individual access requirements, to the adoption of inclusive policies, to greater diversity levels among the workforce, perhaps the most influential development arrives from the tech world. As both the quality and availability of hardware continues to develop at a rapid rate, the revolutionary availability of technology like adaptive keyboards, prosthetic limbs, and the Amazon Alexa has resulted in what was once a privilege among the wealthiest becoming readily available to the […] - [Unlocking Inclusive Design: Mastering the Key Principles of Accessibility](https://directaccessgp.com/ae/news/unlocking-inclusive-design-mastering-the-key-principles-of-accessibility/): Offering accessibility as a service has been a cornerstone of our work for nearly two decades. Our philosophy is straightforward: we help organizations—whether public or private—move away from exclusive design practices and become more inclusive for people with disabilities. But the real challenge lies in recognizing that accessibility is not just a set of standards or a finished product; it’s an ongoing commitment to an inclusive mindset, one that evolves alongside society and technology. The service we offer is flexible by design, allowing organizations to adapt and continuously improve their accessibility efforts. This adaptability is necessary because accessibility is not static—it’s […] - [Why the inevitability of disability means we should demand more from built environments](https://directaccessgp.com/ae/news/why-the-inevitability-of-disability-means-we-should-demand-more-from-built-environments/): As a team of disabled people, Direct Access is of the view that urban infrastructure throughout history has favored the convenience of a wholly inaccurate and idealistic idea of what a society “should be”. Put simply, most human settlements are largely discriminatory toward people with disabilities, favoring the needs of the non-disabled individual instead of being inclusive to everyone. Given how most people are likely to be affected by some form of disability in their lifetime, not building our world based on that fact seems at best counterproductive and at worst dangerous. More recently, however, we have noticed that urban planners […] - [How accessible tourism invigorates community engagement and boosts business](https://directaccessgp.com/ae/news/how-accessible-tourism-invigorates-community-engagement-and-boosts-business/): Irrespective of the financial and social benefits the travel and tourism industry can provide to businesses who facilitate these experiences, the ability to travel and enjoy products, services, and environments is a fundamental right for every person with a disability. As such, it is the responsibility of these same businesses and attraction providers to ensure that their facilities and environments are as accessible as they possibly can be. But what makes a tourist attraction truly accessible? If you work within the tourism sector, implementing wheelchair ramps is probably what comes to mind first. And yes, physical accessibility is absolutely a key […] - [How to facilitate inclusive Electric Vehicle Charging Points](https://directaccessgp.com/ae/news/how-to-facilitate-inclusive-electric-vehicle-charging-points/): Electric Vehicles (EVs) are considered a sustainable alternative to traditional vehicles. This is due to the lower emissions they produce and the opportunity to reduce society’s dependence on fossil fuels their introduction to our roads presents. However, it is equally important that EVs are accessible and inclusive as their usage becomes more commonplace. As is the case with anyone living in the modern world, people with disabilities often depend on vehicles to travel long-distance, making it imperative that EV charging points are reviewed for accessibility before installation. Elements such as cable weight, height from the ground, and the proportion and quantity […] - [The Accidental Accessibility of Luxury Residential Developments](https://directaccessgp.com/ae/news/the-accidental-accessibility-of-luxury-residential-developments/): In the luxury residential sector, developers often focus on creating spaces that exude elegance and exclusivity. However, many of the high-end features marketed to appeal to the desire for convenience—such as seamless flooring transitions, wide corridors, and automated systems—are, in fact, cornerstones of accessible design. While accessibility isn’t always the focus, luxury developers often demonstrate what truly inclusive spaces could look like, even if unintentionally. For example, at One Hyde Park, Nick Candy is known to have showcased the seamless flooring transitions by sliding his foot across a threshold, illustrating the smooth, uninterrupted flow between rooms. This feature, marketed as a […] - [Why Accessibility Needs to Be Part of Your Branding Strategy](https://directaccessgp.com/ae/news/why-accessibility-needs-to-be-part-of-your-branding-strategy/): Let’s talk about something that often gets overlooked when it comes to branding: accessibility. Sure, we all know it’s important to have an inclusive brand, but how many of us really think about making sure our brand names, product categories, and even the way we organise our stores are accessible to everyone—including people who are neurodivergent? If this sounds new to you, don’t worry, we’ve got you covered! First off, what do we mean by neurodivergent? We’re talking about people who are dyslexic, dysgraphic, or dyscalculic— people who may navigate the world a little differently than you do. These differences affect […] - [Back to school: How to ensure access and inclusion for education environments](https://directaccessgp.com/ae/news/back-to-school-how-to-ensure-access-and-inclusion-for-education-environments/): As students return to school, it is vital to ensure that our educational settings are accessible and inclusive. By paying attention to this, schools can support quality learning experiences and ensure all aspects of education are equally available to students of all abilities. It is no secret that poor quality learning resources and environments impacts on student skill development, so access is within the best interest of schools to serve their purpose beyond the legal implications. An updated audit can pinpoint areas for enhancement, allowing every student to flourish in a nurturing environment. Direct Access school audits are particularly useful for […] - [How your organisation could benefit from training staff in disability awareness](https://directaccessgp.com/ae/news/how-your-organisation-could-benefit-from-training-staff-in-disability-awareness/): Providing disability awareness training for staff is as vital to any successful public-facing business as its management or marketing teams, yet for some reason, whether from ignorance or laziness, very few organisations will put in the required effort to reap the rewards that come from training staff in how to interact, accommodate, and provide a welcoming experience for people with disabilities. At Direct Access, we understand from years of experience in providing disability awareness training to businesses (20+!) why and how providing it can result in more satisfied customers, more well-rounded employees, overall growth in customers and revenue, as well as […] - [The right to play: creating accessible playgrounds for all children](https://directaccessgp.com/ae/news/the-right-to-play-creating-accessible-playgrounds-for-all-children/): When we consider the thought of what accessibility in the built environment looks like, it would be fair to say that inclusive children’s play areas do not normally come to mind first. Typically, accessibility in the mind of the average person is thought about in contexts of more menial and essential aspects of modern life – for instance, building owners, architects, and much of the general public –  think about accessibility in terms of wheelchair lifts in offices, step-free access to doctors’ surgeries, or tactile paving at train stations. A big reason for this thought pattern is that the adjustments made […] - [How to create accessible and inclusive social media content](https://directaccessgp.com/ae/news/how-to-create-accessible-and-inclusive-social-media-content/): On a global scale, social media is the dominant means of communication. Practically everyone everywhere makes use of it, whether to keep up with friends and family, entertain ourselves, read news articles/opinion pieces, or even find jobs. For disabled people (particularly those who face challenges navigating the physical world), social media is not just a convenient tool, but an integral part of their lives.  Taking this into consideration, it is unsurprising that accessibility of social media has become a priority for businesses hoping to reach out to a wide audience. In a world where marketing strategies are now so often centered on the […] - [Why architects need accessibility consultants for New Build design projects](https://directaccessgp.com/ae/news/why-architects-need-accessibility-consultants-for-new-build-design-projects/): It is generally understood that there are five different phases for New Build construction projects. Across these five stages, accessibility consultants play a key role in the delivery of at least three of them to ensure that site owners and architects (the Project Management Team) are meeting their legal obligations in terms of accessibility and inclusion. Across the construction industry, it is generally agreed upon that these five phases are; Schematic Design: Where the architects discuss the project and its requirements with site owners; they will conduct research into the site, analyze zoning and building codes that might affect development, and […] - [Embracing disabled identity: Direct Access and Disability Pride Month](https://directaccessgp.com/ae/news/embracing-disabled-identity-direct-access-and-disability-pride-month/): Disability Pride Month is an annual awareness day celebrated every July, championing the creativity, resilience, and achievements of people with disabilities.  The origins of Disability Pride as a celebration go as far back as the passing of the Americans with Disabilities Act back in 1990, which the date traditionally commemorates. However, despite the event’s storied history and enduring relevance to the lives of at least 15% of the world’s population (around 1.3 billion people), it is highly likely that you had never heard of the day until you clicked on this blog, or if not through us via the social media […] - [Steven Mifsud interviewed on the 20th anniversary of Direct Access](https://directaccessgp.com/ae/news/steven-mifsud-interviewed-on-the-20th-anniversary-of-direct-access/): Celebrating 20 years as Director of Direct Access, Marketing Executive and Accessible Media Consultant Michael Miller interviewed our Group CEO Steven Mifsud MBE about the company’s history which now spans a generation, and what the future holds for the award-winning accessibility consultancy. Hi Steven! Firstly, congratulations on Direct Access finally hitting twenty. How does it feel, after all this time, to have shepherded the business from your old bedroom to a team with several offices across the world? Honestly, I’d stop to pinch myself if I had the time! But we’ve been so full-steam ahead since going international, as you know. […] - [Direct Access celebrates 20 years providing world-renowned accessibility services](https://directaccessgp.com/ae/news/direct-access-celebrates-20-years-providing-world-renowned-accessibility-services/): This summer, Direct Access is delighted to be celebrating twenty years of providing world-renowned accessibility services across the globe, from Nantwich, to Florida, to Dubai, to Riyadh.  Reflecting on the past and looking brightly forward to the future of Direct Access’, Steven said “As we mark the commencement of our 20th year with Direct Access, I fondly reminisce on our remarkable achievements. It has been a truly remarkable journey, driven by our dedication to international expansion, our collective embrace of the core value of ‘creating access for everyone,’ and the exceptional team that breathes life into Direct Access today. While my […] - [How to make your theater inclusive and disability-friendly](https://directaccessgp.com/ae/news/how-to-make-your-theater-inclusive-and-disability-friendly/): The live event market is currently booming, making a huge resurgence within the wider entertainment industry. With the pandemic becoming something of a distant memory, the general public is becoming much more comfortable in crowded spaces again, with live performances and concerts generating billions of dollars a year. The joy of experiencing live theatrical performances in a theater is in a unique position to capitalize on this trend. However, with many theatres being housed in older  buildings, the question remains how theaters can deliver accessibility for the broadest number of people, ensuring that seats are filled with a diverse, multi-generational audience for […] - [How providing tote bags with small objects can increase accessibility on your premises](https://directaccessgp.com/ae/news/how-providing-tote-bags-with-small-objects-can-increase-accessibility-on-your-premises/): Adopted widely from education and play settings to workspaces, sensory bags are an inclusive, inexpensive method of signifying to visitors that your premises actively consider accessibility and comfort. The tools and resources available within the bag can ease or lessen situations of sensory overload, as well as aid in the management of high levels of anxiety and agitation that occur as a direct result of overstimulation. Whether your site is open to the public consistently or generally accessed only by employees, sensory objects like fidget spinners, ear defenders, and bean bags are quickfire solutions to a multitude of specific requirements that […] - [Steven Mifsud MBE interviewed at MENA Construction Summit](https://directaccessgp.com/ae/news/steven-mifsud-mbe-interviewed-at-mena-construction-summit/): Answering questions on-stage, Steven spoke at the MENA Construction Summit this week on multiple topics effecting the future of the construction industry, ranging from Saudisation, to diversifying the workforce, to improving the local school curriculum. Accessibility and inclusion play key roles in how attraction providers can contribute to the sustainable development goals set out by Saudi Vision 2030, so Steven was happy to share his expertise from Direct Access’ experience providing consultancy for multiple giga-projects within the Kingdom, including SEVEN and Qiddiya City. The interview: The construction industry has traditionally lagged in diversifying the workforce and localisation in general. How is […] - [Steven Mifsud MBE to speak at the SEA Expo & Summit in Riyadh, Saudi Arabia](https://directaccessgp.com/ae/news/steven-mifsud-mbe-to-speak-at-the-sea-expo-summit-in-riyadh-saudi-arabia/): Direct Access is pleased to announce that our founder, Steven Mifsud MBE, will be speaking at the SEA Expo & Summit from Sunday 28th, May to Tuesday 30th, May 2023, at the Riyadh International Convention & Exhibition Centre in Saudi Arabia sharing the stage with representatives of Six Flags Entertainment and SeaWorld. The Saudi Entertainment and Amusement (SEA) Summit is a major influential platform attended by those responsible for evolving Saudi Arabia into a global powerhouse of entertainment.  With billions of dollars of planned investment pipelines creating futuristic and sustainable cities, the Kingdom is advancing quickly on its journey as a […] - [Developing Accessible and Inclusive Theme Parks](https://directaccessgp.com/ae/news/developing-accessible-and-inclusive-theme-parks/): From improving the emotional well-being of disabled people to generating more wholly positive perceptions of accessibility in the public consciousness, creating accessible and sustainable leisure facilities not only creates positive social awareness of disability issues (particularly among non-disabled children) but also allows disabled people from all walks of life the ability to enjoy leisure activities without prejudice, alienation, or isolation.  That is to say that a genuinely accessible theme park embodies everything that the theoretical notion of the “Social Model” of Disability, which Direct Access uses as a framework for access auditing and consultancy, seeks to address. By breaking down systemic […] - [Designing inclusive retail and shopping spaces for accessibility](https://directaccessgp.com/ae/news/designing-inclusive-retail-and-shopping-spaces-for-accessibility/): It is no secret that the rise of E-commerce, quickly accelerated by changes in people’s spending habits and the realities of our world economy, has resulted in physical retail spaces suffering losses in both consumer and business interest. However, while shopping for our favourite brands has never been easier for the average consumer, and that is unlikely to ever change, retailers can still thrive, generate revenue, and deliver unique experiences for their community, simply by learning from the driving factors that have attracted consumers, both disabled and non-disabled, to prefer shopping online.  The most obvious, is, of course, convenience. But another […] - [Tactile Objects and Models are the Future of Accessibility](https://directaccessgp.com/ae/news/tactile-objects-and-models-are-the-future-of-accessibility/): Most people with disabilities from personal lived experience understand what segregation and exclusion feels like. But ask the average disabled person what accessibility means to them, you are pretty much guaranteed to get a different answer every time.  To a wheelchair user, it might mean facilities offering automatic doors, wheelchair ramps, and split-height counters.  To someone with hearing impairments, it might mean a site providing a Counter loop or similar hearing enhancement system or ASL content.  To a neurodiverse person, it might mean access to a quiet/sensory room or hearing protection. For people with visual impairments, whether they experience blindness, partial […] - [How cafés and restaurants can better serve disabled patrons](https://directaccessgp.com/ae/news/how-cafes-pubs-and-restaurants-can-better-serve-disabled-patrons/): One of our team’s favorite subjects for blogs, (like this one), is using our combined knowledge of accessibility to make recommendations to business owners about how they can become more inclusive to current and (potentially future) PoD customers.  Whether that’s by speaking about issues we regularly identify when we do access audits for clients within a particular industry, or drawing attention to access requirements which might be necessary for certain types of PoD’s to access services – the overall aim is to highlight the benefits that only inclusion can provide to both People of Determination and business owners. The reason we […] - [How to maximize accessibility and inclusion in prayer rooms](https://directaccessgp.com/ae/news/how-to-maximize-accessibility-and-inclusion-in-prayer-rooms/): Worship and prayer are routine practices of Muslims around the world. As such, ensuring that visitors regardless of disability have unobstructed access to Ablution and Prayer Rooms is vital when designing any new public spaces and buildings. Not only is the ability to worship and reflect a right of everyone, but accommodating People of Determination is necessary to the extent that Ablution and Prayer Room accessibility is set out in law.  For instance, under the UABE KSA, it is required that access to areas of places of worship and/or reflection should be provided in all public buildings in Saudi Arabia, and […] - [Direct Access’ Nathan Leese interviewed on International Wheelchair Day](https://directaccessgp.com/ae/news/direct-access-nathan-leese-interviewed-on-international-wheelchair-day/): International Wheelchair Day, observed annually on March 1st, is a global celebration of the profound impact wheelchairs have on the lives of millions around the world. To celebrate the occasion, we sat down to interview team member Nathan Leese about the positive impact his wheelchair has made in his life and his participation in his favourite adaptive sport; Wheelchair Basketball. 1. How did you first hear about/become interested in wheelchair basketball? The first time I came across Wheelchair Basketball was in 2012 when it was shown on TV during the 2012 Paralympics. Soon after this, I went to a Paralympic multi-sports event. […] - [Why the parking lot is the first indicator of your site's accessibility](https://directaccessgp.com/ae/news/why-the-parking-lot-is-the-first-indicator-of-your-sites-accessibility/): As the point of entry for the majority of public facilities, the accessibility of a site’s parking lot has the capacity to shape the perception of an entire facility in the eyes of disabled visitors. In this blog, we will explain some of the ways you can make your parking lot accessible and inclusive as well as the benefits to providing accessibility as a whole. From a legal perspective, The ADA is clear on the rights of disabled motorists in the United States. Reasonable adjustments must be made to car parks to ensure accessibility for disabled motorists.  However, maintaining accessible parking […] - [The benefit to providing accessibility and sensory guides for site visitors](https://directaccessgp.com/ae/news/the-benefit-to-providing-accessibility-and-sensory-guides-for-site-visitors/): Whether you are a site owner providing an attraction to the public or are the custodian of a heritage site/museum, Accessibility and Sensory Guides are fast-becoming a standard of the overall visitor experience in public recreation, entertainment, and educational settings. Working very much in the same way as a traditional leaflet or brochure, Access and Sensory Guides provide details of what there is to see and do at a particular space, while also offering information to visitors about inclusion and access. Typically, this would include provisions and modifications available that allow disabled people to participate, such as; Accessible walking routes provision Changing Places […] - [Steven Mifsud MBE to speak at the MENA Transport Congress and Exhibition in the UAE](https://directaccessgp.com/ae/news/steven-mifsud-mbe-to-speak-at-the-mena-transport-congress-and-exhibition-in-the-uae/): Direct Access founder Steven Mifsud will speak at the MENA Transport Congress and Exhibition, the leading event for sustainable urban mobility solutions in the MENA Region. It will take place in Dubai from the 28th February – 1st March 2024. This year’s event theme, “Sustainable Mobility and Wellbeing”, exemplifies MENA’s unwavering commitment to shaping a greener future for urban mobility, sustainability and improved wellbeing and quality of life for all. Representing Direct Access, Steven will attend as one of the event’s special guest speakers to discuss ways in which the local transport sector can move towards a sustainable and green future […] - [Direct Access and V&A East to deliver session on inclusive museum design at IMCC, Oman](https://directaccessgp.com/ae/news/direct-access-and-va-east/): DA founder Steven Mifsud MBE and V&A East Interpretation Lead Amy Davis will deliver a session at IMCC Oman where the pair are set to talk about the innovative new V&A East museum currently under construction in London. The new arts, innovation and education hub will provide a new immersive experience to take visitors behind the scenes and provide unprecedented public access to V&A collections. A short walk across the park, V&A East Museum celebrates global creativity and making relevant to today’s world. Working with the Direct Access team of disabled access consultants, V&A is integrating accessibility from designing interactives to […] - [The Direct Access Guide to Accessible Wayfinding](https://directaccessgp.com/ae/news/the-direct-access-guide-to-accessible-wayfinding-2/): When we hear the phrase “wayfinding”, what most frequently comes to mind is the application and availability of signage in a particular environment, which is normally used to signify elements of a space that require visitor attention, or offer directional guidance in complex environments, such as shopping centers, hospitals, museums, theatres, apartment buildings, public parks, etc. However, this is only half the story. In actuality, the purpose of “wayfinding” covers much more than these factors since it pertains to our ability to comprehend and perceive the environment around us. In many ways, effective wayfinding is less about signage provision specifically but […] - [The public restrooms that set the world standard for accessibility](https://directaccessgp.com/ae/news/the-public-restrooms-that-set-the-world-standard-for-accessibility/): Depending on where you live, the accessibility, frequency, and sanitary quality of local public restrooms wildly vary. In the United Kingdom for example, it speaks to a specific lack of both care and understanding, that local authorities do not invest in accessible and clean public WCs, where not only are public toilets perceived as a symbol of the UK’s deteriorating and underfunded public infrastructure, but demonstrative of the lack of respect that we have as a nation towards cleaners, who are often the most low-paid workers in society. Despite being one of the most basic of human needs, the Public Toilet […] - [A guide to curating inclusive exhibitions and museums](https://directaccessgp.com/ae/news/a-guide-to-curating-inclusive-exhibitions-and-museums/): When we think about accessibility in the context of most built environments, the first thing that comes to mind for most people is whether wheelchair users can directly access the building via ramps, sufficiently wide doors, and elevators. But accessibility is, as we all know, involved much more than mobility access.  True inclusion and accessibility means considering hundreds if not thousands of combinations of physical, emotional, and mental abilities that are unique to every individual  – involving not only our dexterity and mobility, but our constitution, sensitivity to noise, sensitivity to light, our ability to use one or more of our […] - [New academic journal highlights accessibility at Expo 2020 Dubai](https://directaccessgp.com/ae/news/new-academic-journal-highlights-accessibility-at-expo-2020-dubai/): A new academic journal released by the Springer Publishing Company this week has detailed feedback by disabled people (or People of Determination) on the accessibility of Expo 2020 Dubai. Expo 2020, which was held in the United Arab Emirates between October 2021 and March 2022, was a client of Direct Access for the entire duration of the event with firm founder Steven Mifsud MBE being responsible for on-site accessibility queries as a Director of Accessibility. Direct Access also provided construction consultancy, advising on the accessibility of the built environments before completion – drawing from international and newly released local design standards […] - [How inclusive and accessible design leads to future-proof housing developments](https://directaccessgp.com/ae/news/how-inclusive-and-accessible-design-leads-to-future-proof-housing-developments/): What is inclusive design? In construction, inclusive design is a sustainable, inclusive, and cost-effective design practice, yet is also massively underutilised. For firms that do use inclusive design when approaching new builds, it presents an opportunity for site owners to create built environments that are massively beneficial to every individual in society who wants to live in a safe and sustainable home, but it is still not universally adopted despite that. This is in part due to building managers only wanting to meet the minimum legal requirements for accessibility, but also due to a lack of understanding of its benefits from […] - [Steve Dering to discuss mental wellbeing and biophilic design at the Kuwait Diversity and Inclusion Summit](https://directaccessgp.com/ae/news/direct-access-to-discuss-mental-wellbeing-and-biophilic-design-at-the-kuwait-diversity-and-inclusion-summit/): Direct Access Consultancy LLC is delighted to announce that our Director of Strategic Partnerships, Steve Dering, will be on a panel talking about mental well-being and biophilic design at the Kuwait Diversity and Inclusion Summit from the 5th – 6th February 2024 at the Jumeirah Messilah Beach Hotel, Kuwait. Steve will be one of many speakers who will gather to promote awareness, understanding, and engage in meaningful dialogue around the topics of diversity, inclusion, and equity within workplace environments. Profoundly deaf since birth and with over fifteen years of experience at a company with a team that consists almost entirely of disabled […] - [The health, environmental, and social benefits of Biophilic design](https://directaccessgp.com/ae/news/the-health-environmental-and-social-benefits-of-biophilic-design/): Biophilic design (from the Greek, ‘philia’ meaning ‘love of life’) is an environmental design choice which is being adopted by architects and decorators around the world for modern office spaces and desk-based work environments.  Office spaces, though largely safe and unassuming compared to workplaces of past centuries still provide potential health hazards –  the most common are a lack of sufficient air quality/ventilation and mental stress which often comes from a desk-based job where one looks at a glaring screen for several hours at a time. Emphasising our connection to the natural world, properly integrated biophilic design presents a solution to […] - [Steve Dering to discuss accessibility at the IAAPA Middle East Trade Summit 2024](https://directaccessgp.com/ae/news/steve-dering-to-discuss-accessibility-at-the-iaapa-middle-east-trade-summit-2024/): Direct Access Consultancy LLC is delighted to announce that our Director of Strategic Partnerships, Steve Dering, will be on a panel discussing accessibility for IAAPA at the IAAPA Middle East Trade Summit in Abu Dhabi from the 22th to the 24th January – an event that presents a unique opportunity to network with local stakeholders and learn about the latest trends in the attractions and entertainment industry in the region.  Following a successful trade summit in Riyadh last year, this year’s event will be held on Yas Island in Abu Dhabi, United Arab Emirates Steve will be one of many speakers who will […] - [Why the Models of Disability matter when creating inclusive environments](https://directaccessgp.com/ae/news/why-the-models-of-disability-matter-when-creating-inclusive-environments/): As access consultants at Direct Access, we often get asked this question and when we do, we tend to give a rather dry and professional answer explaining legal requirements and building regulations. Whilst these legal boxes indeed need to be ticked, it is hardly an inspirational, encouraging, or motivating answer. The answer is far more complex at both a personal and professional level from both our point of view at Direct Access and from the perspective of potential clients. In this blog, we will try to answer the question more expansively by exploring a range of topics that try to put […] - [How business owners stand to benefit from accessibility and inclusion](https://directaccessgp.com/ae/news/how-business-owners-stand-to-benefit-from-accessibility-and-inclusion/): When we think of the built environments that make up our society, whether that’s bus stations, libraries, hospitals, supermarkets, or hotels, thought is rarely ever given to the potential of these spaces were they to be rebuilt, readjusted, and made inclusive. Indeed, when we think of accessibility and inclusion in relation to these environments, the first thought that occurs to most business owners is related to the immediate benefactor, which is, of course, People of Determination – and is then more often than not, written off as an unnecessary and expensive process.  However, if these same business owners were to treat […] - [The difference between disability awareness and understanding](https://directaccessgp.com/ae/news/the-difference-between-disability-awareness-and-understanding/): Much is often said about disability awareness, whether it’s businesses and organisations earnestly involving themselves in the various disability awareness days that happen each year, to huge corporations painting an image of inclusivity simply because they offer images of diversity in their branding – it is clear that in today’s world, people want to get involved in conversations of access and inclusion, disability and neurodiversity, which is wonderful. However, while messages of solidarity often come from a good place (and should be celebrated), we believe practical actions to improve life for disabled people should be the focus of inclusion narratives because […] - [How Direct Access is providing accessibility and sustainability for COP28](https://directaccessgp.com/ae/news/how-direct-access-is-providing-accessibility-and-sustainability-for-cop28/): COP28, the annual climate change conference, is scheduled to take place at the heart of Expo City in the United Arab Emirates in a matter of weeks now.  The conference, which will see some of the most high-profile politicians, scientists, and environmental activists fly into Dubai to discuss sustainability, will be a key event in addressing ramifications of humanity’s carbon footprint, with many speculating that dozens of countries will push towards phasing out CO2-emitting coal, oil, and gas.  Specifics of the agenda aside however, sustainability is the root of the conversation at COP28, and Direct Access has been tasked to ensure […] - [Direct Access founder Steven Mifsud MBE interviewed by London Build Expo on Diversity in Construction](https://directaccessgp.com/ae/news/direct-access-founder-steven-mifsud-mbe-interviewed-by-london-build-expo-on-diversity-in-construction/): Ahead of London Build Expo 2023, Steven Mifsud MBE sat with London Build Expo to talk all things Direct Access, ethical architecture, A.I, the future of technology, and diversity within the construction industry. Interview begins here: Thanks for sitting down with us Steven! Can you provide an overview of Direct Access’ mission and the core services you offer as International Accessibility Consultants? “Direct Access’ mission has remained the same since our inception in 2004 – which is to say that we are a DOBE® certified Disability Owned and Operated Business Enterprise, providing accessibility consultancy based on our team’s real lived experience […] - [The Importance of Accessible Wayfinding in Commercial Environments](https://directaccessgp.com/ae/news/etiquette-for-interacting-with-a-visually-impaired-person-2/): In the past ten years or so wayfinding has undergone massive changes that has made getting around more accessible to all. With the ease of availability of services such as Google Maps, finding your way from A to B has never been easier.  However, despite the ability to guide us through most populated environments on the planet, it remains the case that wayfinders developed by the big technology services are limited in their reliability, as while any map connected to the internet via a smartphone is a convenient aid in today’s digital age, even services like these aren’t enough to keep […] - [Etiquette for Interacting with a Visually Impaired Person](https://directaccessgp.com/ae/news/etiquette-for-interacting-with-a-visually-impaired-person/): To preface, it is important that we first acknowledge that while there are generally recommended methods of communicating with blind people, they are ultimately individuals with their own experiences, and will therefore have preferences unique to them. This blog entry is based on preferred etiquette which tends to overlap among visually impaired social groups, based on what we understand to be true, as well as our experience as a team of disabled people with visually impaired members among us. This same approach would also apply to any other group of disabled people we have or will ever write about on the […] - [How to cater to the increased demand for Accessible Media](https://directaccessgp.com/ae/news/how-to-cater-to-the-increased-demand-for-accessible-media/): With society’s increased reliance on digital spaces to carry out everyday tasks, ensuring the provision of Accessible Media is vital. From ordering food shopping to doing taxes to arranging medical appointments to streaming films and television, the digital realm has largely superseded the analogue methods of the past. This progression therefore demands that we ensure digital accessibility (or more broadly, accessibility to information) is made inclusive to all people regardless of their ability. Due to the traditional methods of providing information, communication with disabled people is often prone to delay – due to the time it takes to request information about […] - [Universal Design: Creating Spaces for All](https://directaccessgp.com/ae/news/universal-design-creating-spaces-for-all/): Universal design is the design philosophy that seeks to create products, spaces, and environments that are usable and accessible to people of all ages, abilities, and backgrounds. It is a framework that acknowledges and celebrates human diversity by creating spaces that are inclusive and welcoming to everyone. At the heart of universal design is the belief that by creating spaces that are accessible to all, we foster a sense of community and belonging. When we design with universal principles in mind, we create spaces that are not only functional and efficient but also beautiful and inspiring. The principles of universal design […] - [Achieving Accessible Website Compliancy](https://directaccessgp.com/ae/news/achieving-accessible-website-compliancy/): Ensuring that your website is fully accessible to People of Determination is becoming an increasingly vital element in the success of any institution with a public-facing platform. Whether you are a small charity owner, servant of a local government, or CEO of a large conglomerate business, chances are you also own a website. If so, you bare the responsibility of ensuring that it is accessible and inclusive of all people, regardless of their ability. Thanks to the offset of the global pandemic and the resulting shift in people’s mentality and habits, the digital realm has become the place where the majority […] - [Diriyah Square Offices & Kindergarten](https://directaccessgp.com/ae/case-studies/diriyah-square-offices-kindergarten/): The Kindergarten and Commercial Offices are part of the wider 7km2 Diriyah Gate Development, one of the largest cultural and heritage developments in the world, incorporating Najdi-inspired architecture overlooking the UNESCO World Heritage site At-Turaif.  The Kindergarten and Commercial Offices occupy a large site that forms part of the Diriyah Square (DSQ) area of the overall development.   The DSQ Kindergarten and Commercial offices are designed to have two basement levels and a maximum of three upper stories occupying a General Floor Area of approximately 47,000 m2. Direct Access provided access consultancy and appraisals of the site and will lead on accessibility through […] - [COP28 at EXPO City](https://directaccessgp.com/ae/case-studies/cop28-at-expo-city/): https://www.youtube.com/watch?v=jwhFuaWrFF4 Direct Access worked with Expo City on the accessibility of the site for COP28 UAE. Managed by Expo City, the City will host the 2023 United Nations Climate Change Conference this November. Direct Access provided a team of Access Consultants onsite undertaking international accessibility standard benchmarking for best-in-class accessibility. Our Access Consultants delivered; Full design plan reviews for concept, schematic, and final design stages. Site-wide audits of existing facilities and fit-out processes of new facilities for standard compliance and opportunities to innovate. Provided a point of call for all accessibility queries from all departments. Advised international participants and other stakeholders on […] - [MiSK Foundation](https://directaccessgp.com/ae/case-studies/misk-foundation/): Direct Access has worked with design teams on an accessibility project for Prince Mohammed Bin Salman Nonprofit City. Developed by Misk, it covers 3.4 km2 with an estimated 306,000 m2 of commercial space, 500 villas, and townhouses as well as 6,000 apartments. Prince Mohammed bin Salman bin Abdulaziz Foundation (the MiSK Foundation) (Arabic: مؤسسة الأمير محمد بن سلمان بن عبدالعزيز مسك) is a non-profit foundation established by Saudi crown prince Mohammad bin Salman in 2011. Direct Access advised on this Consultancy project utilizing: • Saudi Building Code SBC 201 / ICCA117, which is the legal regulatory and mandatory requirement relating to […] - [How Direct Access can help create accessible apartment buildings](https://directaccessgp.com/ae/news/how-direct-access-can-help-create-accessible-apartment-buildings/): The United Arab Emirates Universal Design Code, the Saudi Building Code (SBC), and the ISO 21542 International Accessibility Guidelines, (among many other guidelines),  set out clear expectations and legal precedence which outline that building owners must promote the personal independence and comfort of their residents (of which many of are likely to be People of Determination) by maintaining an accessible and inclusive site that meets the individual requirements of said residents. However, it is often the case that the rights of People of Determination in residential buildings are not met, and that building owners are at risk or are guilty of […] - [How Direct Access can help employers achieve Mowaamah certification](https://directaccessgp.com/ae/news/how-direct-access-can-help-employers-achieve-mowaamah-certification/): Mowaamah is part of the Ministry of Human Resources and Social Development’s programs, launched in the implementation of the Kingdom’s Strategy for the Rights of Persons with Disabilities. To provide a suitable working environment for persons with disabilities, according to specific criteria and requirements, enabling the enterprise to obtain the necessary license to employ them. Direct Access offers full facility audits that can inform decisions about achieving a Mowaamah certification. We believe the journey towards wide-scale inclusion of People of Determination begins with nurturing diversity, but understand that the means of producing built environments that cater to the broadest possible population […] - [Direct Access attending the SEA Expo and Summit in Saudi Arabia](https://directaccessgp.com/ae/news/direct-access-attending-the-sea-expo-and-summit-in-saudi-arabia/): Last month, Direct Access announced that we would be exhibiting at Riyadh’s SEA Expo and Summit conference. Direct Access has previously worked to increase accessibility in Saudi Arabia in line with Saudi Vision 2030, including consulting for the Diriyah Gate Development Authority (DGDA) in Riyadh. Our team worked closely with Saudi and Middle East Architectural firms, advising on the applicability of the Saudi Building Code, and Mostadam requirements and drawing on international best practices in disability inclusion for People of Determination (disabled people). For this, we consulted on several office developments and educational provision projects. We are incredibly excited to find […] - [Highlighting the importance of social accessibility](https://directaccessgp.com/ae/news/highlighting-the-importance-of-social-accessibility/): At Direct Access, we champion how positive social experiences can have a resulting positive impact on the lives of disabled people. Highlighting the importance of social accessibility is in turnkey to achieving this. Ranging from the emotional well-being of individual disabled people to wider perceptions of inclusivity in the public consciousness, the impact that social access can create is equal to that of site owners installing a wheelchair simply because the Equality Act demands it of them. But instead of merely following a blueprint set out by the government, the idea of social accessibility takes a little more effort, because it’s […] - [Going on your journey to inclusion](https://directaccessgp.com/ae/news/going-on-your-journey-to-inclusion/): Diversity of access and inclusion regardless of race, gender, background etc. are integral to the development of a just and equal society in which a person’s physical, cognitive, social, or emotional experiences are validated and protected. We often think of access as merely a means of providing entry or egress to a building, access to information, or something that simply benefits the intended user (when it comes to access, this is often a disabled person). However, what we don’t often think about is the significant effects that diversity can have on the well-being of our society or the benefits to businesses, […] - [Workplace culture and cognitive exclusion](https://directaccessgp.com/ae/news/workplace-culture-and-cognitive-exclusion/): At Direct Access, we provide accessibility expertise based on a foundation rooted in the direct experiences of disabled people, from members of our team who themselves are disabled, to citizens local to whichever site we have been asked to audit. Because of this, we pride ourselves on research and consultation, which allows our consultants access to firsthand accounts of different groups and, resultingly, a greater understanding of the barriers they face. By encouraging them to help us with their feedback, we can more easily help them to overcome different challenges and pain points, whether the subject plays a huge or minor […] - [How does the Direct Access tactile map board work?](https://directaccessgp.com/ae/news/how-does-the-direct-access-tactile-map-board-work/): Direct Access has the immense privilege of contributing to the merge of two quickly synthesising worlds; technological innovation, and accessibility (which we are all about), with the launch of our new Tactile Braille Map Boards. But what is a Tactile Braille Map Board? How do they work? To explain this, we first need to dive into the history of tactile graphics, Braille, and communication formats. In its simplest form, a tactile map, or graphic, is a wayfinding tool that helps disabled people with visual impairments navigate public spaces. While many of us use our sense of sight to read paper maps, […] - [Qiddiya City](https://directaccessgp.com/ae/case-studies/qiddiya/): Since 2022, Direct Access has been contracted by architects to deliver accessibility and inclusion consultancy for the development of Qiddiya City.  Direct Access advised on the accessibility of the site, referring to; • Prince Salman Centre for Disability Research Accessibility Guidelines • Saudi Building Code SBC 201 / ICCA117 • SBC 801 Fire Protection • Mostadaam 2019 rating and certification for sustainable development Qiddiya (القِدِّية) is an entertainment megaproject to be established in Riyadh, about 40 km away from Riyadh’s city center. It will have a number of recreation facilities including, amusement parks, sports arenas, car and bike riding paths, water parks, […] - [The health benefits of quiet and sensory rooms](https://directaccessgp.com/ae/news/the-health-benefits-of-quiet-and-sensory-rooms/): The human mind and body are amazing feats of nature. They are both equipped to do incredible things, but as a result of stress, it is very possible that health issues could occur. In the case of our wellbeing and mental health, in the same way that we recommend eating healthily and regular exercise to prevent disease in the body, we must encourage health in the mind to protect our psychological wellbeing and avoid the development of conditions such as depression, anxiety, schizophrenia, obsessive-compulsive disorders, and many others. In our increasingly fast-paced society, quiet rooms are becoming important as an antidote to […] - [Why providing sign language content is essential to digital media](https://directaccessgp.com/ae/news/why-providing-sign-language-content-is-essential-to-digital-media/): When talking about accessibility, what first comes to mind for most people is the physical environment; the tangible space with which a disabled person might interact. However, there are many other areas we ought to consider when working out how to generate truly accessible environments. In today’s blog, we will be considering the accessibility of language, and by extension, auditory accessibility, and why providing sign language content is crucial for facility owners hoping to attract both disabled and non-disabled people to their site. It’s important to first understand the reason that our brains jump to physical access above all else. Though […] - [Direct Access receive Sustainability Prize at Expo 2020 Supplier Awards](https://directaccessgp.com/ae/news/direct-access-receive-sustainability-prize-at-expo-2020-supplier-awards/): Direct Access is honoured to have been the recipient of the Sustainability prize at the Expo 2020 supplier awards; an Expo-curated event that celebrates and rewards the creative minds and businesses who contributed to the 2022 edition of the international world’s fair. Emphasising the theme of “Connecting Minds, Creating the Future”, and a mindful approach to sustainability, the ceremony confirmed the appointment of Direct Access as a standout among 3200 other firms delivering services to the site, which attracted over 24 million visitors across its duration. After the uphill battle brought by the pandemic, as we started exporting to the Middle […] - [Why people are Direct Access' greatest asset](https://directaccessgp.com/ae/news/why-people-are-direct-access-greatest-asset/): Direct Access is fast approaching the two-decade milestone since Steven Mifsud MBE founded our firm. Looking back on our successes and failures, we are blown away that through it all, we have maintained a longevity of passion for our work across an entire generation. That we have been allowed to continue to bring accessible environments to disabled people remains an unprecedented achievement that we never considered, but are immensely proud of. Many businesses falter during their first couple of years, yet Direct Access has continued to grow in a plethora of ways, and reaped several industry rewards, and we have identified […] - [What makes an accessible hotel?](https://directaccessgp.com/ae/news/what-makes-an-accessible-hotel/): Tourism and hotel services enable providers to cater to people who want nothing more than an enjoyable and relaxing overnight rest, some good food, and, perhaps, an evening swim while they’re at it. Whether checking in to a hotel for work or pleasure, the experience is expected to be enjoyable and stress-free regardless. When it comes to catering to disabled guests, providers must think similarly, offering an experience that is as strong, inclusive, and accessible to their own needs as hotels have naturally provided for non-disabled people for hundreds of years. It is not just the reception desk, bedrooms, swimming pools, […] - [Why do reception desks need induction loops?](https://directaccessgp.com/ae/news/why-do-reception-desks-need-induction-loops/): Why do reception desks need induction loops? According to BS8300 – A hearing enhancement system, using induction loop, infrared or radio transmission, should be installed in rooms and spaces used for meetings, lectures, classes, performances, spectator sports or films, and at service or reception counters where the background noise level is high or where glazed screens are used. Despite this law being in place, many applicable built environments still fail to meet accessibility requirements under the Equality Act, by falling short of their requirement to provide any hearing enhancement system, despite Hearing Loops being the international hearing enhancement standard. Though not […] - [Our Commitment to Agenda 2030](https://directaccessgp.com/ae/news/our-commitment-to-agenda-2030/): Working with Direct Access, we will enable your organisation to take vital steps towards meeting social, economic, and environmental impact goals set out by Agenda 2030. Agenda 2030’s SDGs address all three dimensions of sustainable development (environmental, economic, and social) and are integrated into the United Nations global development agenda. Not only are municipal, regional, and federal governments tasked with putting these goals into action before 2030, but so are corporations, institutions, public services, and SMEs. Each is expected to align their venues, products, services, and employment practices to achieve several of the seventeen goals. Services we provide including Access Auditing, […] - [Diriyah Gate](https://directaccessgp.com/ae/case-studies/diriyah-gate/): Located in the Northwestern outskirts of the Saudi capital city Riyadh, Diriyah is the original home of the Saudi royal family and served as the capital of the Emirate of Diriyah from 1744 to 1818. The Turaif district is a UNESCO World Heritage Site and includes iconic places such as Salwa Palace and At-Turaif Bath House with traditional Najdi architectural typology. Saudi Arabia has formed the Diriyah Gate Development Authority (DGDA) to oversee the preservation and development of the historic site. It will become a major tourist and cultural destination covering 7 square kilometers and a key project to increase the […] - [Expo 2020 - Design](https://directaccessgp.com/ae/case-studies/expo-2020-design/): Direct Access was appointed the Universal Design Access Consultants for Expo 2020 Dubai, the first-ever world exposition to be held in the Middle East region. Working alongside numerous architectural and construction firms such as Grimshaws and Norman Fosters and Partners, the Direct Access team advised on the design, finish specifications, and ancillary aids required to make the 438-hectare area (1083 acres) site fully accessible to an estimated 25 million visitors over six months. This included not just the public realm, parks, transportation, thematic districts, and pavilions but all the supporting infrastructure including back-of-house services, medical facilities, changing places, the ROVE hotel, […] - [Expo 2020 - Site Management](https://directaccessgp.com/ae/case-studies/expo-2020-site-management/): Direct Access worked alongside the sustainability team at Expo 2020 to successfully ensure that the site management of the event was achieved sufficiently from an operational point of view. Our site management responsibilities included arranging POD tours, school tours, and distribution of the sunflower lanyard, an immediate and iconic identifier of disability that Direct Access introduced to the event and wider region of Dubai. In addition to training staff in potential barriers, Direct Access implemented sign language interpreters as and when required and advised Expo teams on Pod etiquette. We also regularly checked the operational readiness of areas such as quiet […] - [Terra Children and Science Centre](https://directaccessgp.com/ae/case-studies/terra-children-and-science-centre/): As the Terra Pavilion Direct Access was the Universal Design Consultants for Terra (Sustainability Pavilion) at Expo 2020 Dubai, soon to be rebranded the Terra Children and Science Centre. • Sustainability is one of Expo 2020’s three key subthemes. Terra (meaning ‘Planet Earth’) aims to bring this concept to life by taking visitors on an emotional and enchanting journey. • Terra highlights the urgency of addressing the climate crisis, which is largely caused by human behavior. • Designed by Grimshaw Architects, Terra – The Sustainability Pavilion is planned to meet LEED (Leadership in Energy and Environmental Design) Platinum green building standards. […] - [Direct Access launches YouTube channel](https://directaccessgp.com/ae/news/direct-access-launches-youtube-channel/): Direct Access is proud to announce that we have added a brand-new YouTube channel to our ever-growing list of social media platforms! Our Ops director Steve Dering comments on the launch “After becoming increasingly confident in our filmmaking prowess these past few months through our other platforms, it felt like a natural next step for our content.” Building on Direct Access’ Facebook and personal LinkedIn platforms, the channel will become the central hub for interviews with a variety of accessibility opinion leaders, including our internal staff and partners, as well as insider looks at event launches such as Unboxed 2022 and […] - [Sheikh Mohammed issues new law protecting rights of people of determination in Dubai](https://directaccessgp.com/ae/news/sheikh-mohammed-issues-new-law-protecting-rights-of-people-of-determination-in-dubai/): His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE recently issued Law No. 3 of 2022 on the rights of people with disabilities in the emirate of Dubai. In addition, the ruler of Dubai issued Executive Council Resolution No. 1 of 2022 pertaining to the Executive Regulation of the law on the rights of people with disabilities in the emirate of Dubai, which seeks to ensure the inclusion and integration of people of determination into society and enable them to fully participate in all aspects of life. “Person of Determination” is the recommended term […] - [World Braille Day: Raising Awareness for an Important Communication Tool](https://directaccessgp.com/ae/news/world-braille-day-raising-awareness-for-an-important-communication-tool/): Since 2019, World Braille Day has been celebrated to create awareness of the importance of Braille; an access and communication tool that has played a key role in the realization of human rights for blind and partially sighted people. Braille is the system of raised dots used for reading and writing by people who are blind or severely visually impaired. It is read with the fingertips, although with practice people with sight can read it with their eyes. Letters, numbers, punctuation marks, and numerous other symbols can be written with Braille. Although not technically its own language, Braille is a form […] - [Direct Access wins two export awards](https://directaccessgp.com/ae/news/direct-access-wins-two-export-awards/): Direct Access has won two prestigious export awards for exporting British expertise in accessibility: the Franco British & Trade Investment Awards and the Insider North West International Trade Award. Both awards were won on the same night in different countries and followed on from our founder Steven Mifsud’s MBE in the Queen’s birthday honours last June. For our team, this is an incredibly encouraging way to cap off what was another challenging year, as the instability and uncertainty presented by the Pandemic has forced much of our operations to adapt in ways we previously had not considered. That is to say […] - [Tolerance and Inclusivity Week at Expo 2020](https://directaccessgp.com/ae/news/tolerance-and-inclusivity-week-at-expo-2020/): It’s the start of Tolerance and Inclusivity week at Expo 2020 Dubai and the Direct Access team could not be more pleased with the efforts being made by the event’s key organisers to promote inclusivity and equality across the interlocking characteristics of gender, race, disability, religion, and culture. While our team is on the ground ensuring the event is tolerant and inclusive of disabilities for People of Determination (disabled people) present, it’s in equal parts wonderful to witness the promotion of our firm’s key philosophy in arts and cultural events which are being staged by Expo daily. Of course, inclusion does […] - [Accessibility is an issue even for our leaders](https://directaccessgp.com/ae/news/accessibility-is-an-issue-even-for-our-leaders/): At Direct Access, our mission is to guide people towards creating an accessible, disability-friendly society through education and action. However, at the same time, we appreciate that creating a just and equal society for disabled people takes time, patience, and money to adapt to the challenges. Over the years, we have guided many businesses, charities, schools, office blocks, museums, and world expositions towards equal access environments that cater to the needs of disabled people. Though many of them were not aware of the issues these facilities presented for disabled people, one thing we can say they do have in common is […] - [Accommodating Autistic People](https://directaccessgp.com/ae/news/accommodating-autistic-people/): Historically speaking, the needs of people on the autistic spectrum in social and occupational contexts has been prone to misunderstanding and often, disregard. Since society at large is still catching up to recognising how common this hidden disability is, while also trying to navigate the endless changes and new terms coined for this condition (Asperger’s syndrome, for instance, was reclassified as autism spectrum disorder in 2013), it is important to recognise that autism does not have defining characteristics, quirks or traits and is in fact, a condition that exists on a spectrum. Though there are overlaps in the behaviors that autistic […] - [Direct Access founder Steven Mifsud MBE lends voice to the paralympics](https://directaccessgp.com/ae/news/direct-access-founder-steven-mifsud-mbe-lends-voice-to-the-paralympics/): Steven Mifsud, the profoundly deaf founder, and director of Direct Access, will see his dulcet tones broadcast to millions as he lends his voice to the Opening Ceremony of the Paralympics, which begins today in Tokyo. His voice will be utilized in the opening ceremony’s combination of imagery and audio-visuals. In addition, Steven will be on call for the duration of the Paralympics as new content is developed, and is excited for his voice to be broadcast to millions. “Getting to play a key part in one of the world’s most important cultural events for disabled people and by extension, our […] - [Direct Access Founder Steven Mifsud Appointed MBE in Queens Birthday Honours List 2021](https://directaccessgp.com/ae/news/direct-access-founder-steven-mifsud-appointed-mbe-in-queens-birthday-honours-list-2021/): Steven Mifsud, the founder of Direct Access has been appointed an MBE for services to International Trade in the Queen’s 2021 Birthday Honours list. Steven has led Direct Access to international export success sharing British innovation and expertise in creating accessible environments all around the world. The award recognizes Steven’s work with the UK’s Department of International Trade to raise awareness of how small businesses and entrepreneurs can access government support to export. This may include grants to support trade show attendance, introduction to prospective buyers and information about import and export requirements. Steven has been twice in the Shaw Trust […] - [Direct Access at Expo 2020 Dubai](https://directaccessgp.com/ae/news/direct-access-at-expo-2020-dubai/): Expo 2020 Dubai will be the first World Exposition in the Middle East and Africa region this October. It will see the transformation of a 4.38km² site on the border of the Emirates of Dubai and Abu Dhabi to become the largest ever event staged in the Middle East. More than 190 country pavilions will offer interactive exhibits, entertainment, and shows based on the three themes of Mobility, Opportunity, and Sustainability with ‘Connecting Minds, Creating the Future’ the overarching theme.  The event is closely linked to the United Nations sustainability goals aiming to support creativity, innovation, and collaboration. Expo 2020 Dubai […] - [Sharjah Humanitarian City](https://directaccessgp.com/ae/case-studies/sharjah-humanitarian-city/): Sharjah City for Humanitarian Services (SCHS) is a local non-profit organization founded in 1979 as a branch of the Arab Family Organization in the Gulf region, aiming to advance the Arab family and develop the social services it needs. Direct Access undertook Access Appraisals of the washroom refurbishment programme for the Engineering Consultancy master-planners at the Sharjah Humanitarian City. This involved reviewing and commenting on the design proposals leading to an Access Report and Statement which will ensureaccessibility of the site. SCHS aims at changing society’s attitude towards persons with disabilities and affecting government policies on disability-related issues. It also aspires […] ## Pages - [Accessibility Guidance](https://directaccessgp.com/ae/accessibility-guidance/): Accessibility Guidance - [Accessibility Statement](https://directaccessgp.com/ae/accessibility-statement/): This is an accessibility statement from Direct Access Group – FZCO. Measures to support accessibility: Direct Access Group – FZCO takes the following measures to ensure accessibility of the Direct Access website: Include accessibility as part of our mission statement. Include accessibility throughout our internal policies. Integrate accessibility into our procurement practices. Appoint an accessibility officer and/or ombudsperson. Assign clear accessibility goals and responsibilities. Employ formal accessibility quality assurance methods. Conformance status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, […] - [Privacy Policy](https://directaccessgp.com/ae/privacy-policy/): Last updated: September 25, 2023 This policy states how we collect data, how we store it, how we use it and how those who give us their details whether that is from visiting our websites and give us their data over the phone, face to face, and in writing and how they can request how that data is used by Direct Access Consultancy – FZCO. We strictly adhere to the requirements of the data protection legislation in countries where Direct Access operates within the geopolitical region of the Middle East, including; Oman, in accordance with the Oman Data Protection Law 2022 […] - [Search](https://directaccessgp.com/ae/search/): [wp-ultimate-search-bar][wp-ultimate-search-results] - [Universal Design Consultancy](https://directaccessgp.com/ae/consultancy/universal-design-consultancy/): Direct Access offers comprehensive accessibility consultation and disability services which integrate community engagement, legislation compliance, inclusive design planning, sustainable development practices, and a standard that goes beyond local law to provide site owners with a service that results in a best practice standard built environment. Paying close attention to a country’s respective standard of accessibility, our team go above and beyond to deliver innovative, industry-leading consultancy. When you hire us for consultancy, Direct Access becomes an integral part of your Design Team at every construction stage providing consultancy, advice and support utilising our in-depth knowledge of planning, building control issues and […] - [Jamie Rhys-Martin](https://directaccessgp.com/ae/about-us/jamie-rhys-martin/): Jamie Rhys-Martin Access Consultant Profoundly deaf since birth, Jamie has a wide range of experience working in the field of disability and deafness, echoing Direct Access’ passion for ensuring equal access for all. His most recent experience has been over 13 years with the National Deaf Children’s Society working in an Advice and Guidance role. This involved working with and supporting families of deaf children and young people and the various professionals who support them to recognise their rights and gain the relevant provision within categories such as Education (Additional Learning Needs/ Special Education Needs), Health, and the Equality Act as examples. Previously […] - [Michael Miller](https://directaccessgp.com/ae/about-us/michael-miller/): Michael Miller Marketing Executive Michael joined the firm as our Marketing and Social Media Executive in 2020 after graduating with a First-Class BA (Hons) degree in Media, Writing and Production at the University of Bolton in the UK. Michael had previously contributed to a variety of projects on a part-time basis, including writing and directing launch videos for flagship products such as the Direct Access Evacuation Chair and, more recently, the Direct Access Tactile Braille Map Boards. Since then, he has developed and managed content for Direct Access’ social media avenues, various websites, company newsletters and press releases. As an autistic person, Michael has lived insight and experience of disability […] - [Keir Welch](https://directaccessgp.com/ae/about-us/keir-welch/): Keir Welch Company Administrator Born visually impaired as a direct result of Nystagmus, Keir joined the Direct Access team in 2022, managing and co-ordinating internal operations amidst the firm’s exponential post-pandemic growth. Keir brought with her an extensive and experienced career as a healthcare professional, spending over a decade caring for people with dementia and helping non-verbal people to overcome communication barriers, as well as people who have suffered strokes. With five years of administration experience under her belt through the similarly expanding Nantwich Town Disability Football Club, operated alongside her registered blind husband, Keir has dedicated herself to communities in our hometown […] - [Tom Morgan](https://directaccessgp.com/ae/about-us/tom-morgan/): Tom Morgan Senior Access Consultant Tom is an experienced and accredited NRAC access consultant with skills ranging from basic surveying and access auditing to consultancy, consultation, presentation, and training. He has lived experience of disability as a quadriplegic wheelchair user, due to a high-level spinal cord injury sustained in an accident over thirty years ago. Providing Access Consultancy and Consultation on a variety of high profile build projects for over 15 years, Tom has worked for the Wonderlab gallery at the National Media Museum in Bradford, National Museums Liverpool, and National Railway Museum in York, for which he provided guidance throughout the design and build phases. Recently, Tom gained a working knowledge of […] - [Steve Dering](https://directaccessgp.com/ae/about-us/steve-dering/): Steve Dering Director, Strategic Partnerships Profoundly deaf since birth, Steve was initially based in Dubai, establishing Direct Access’ operations in the Middle East. He worked on Expo 2020 Dubai for nearly four years, including two years as a secondment working on the curation and programming. Steve now leads on Direct Access’ business development programmes engaging with and developing bespoke consultancy programmes for clients in different countries. He has been the Access Consultant for several museums and hotels. He was the team lead working with rail operator TransPennine and on infrastructure projects in France. Steve was also the lead Consultant working on Heritage Lottery funded programmes for Sherbourne Valley, Coventry. He […] - [Steven Mifsud](https://directaccessgp.com/ae/about-us/steven-mifsud/): Steven Mifsud MBE Director of Accessibility Steven established Direct Access in 2004, building it into the international award-winning firm it is today. Born profoundly deaf and growing up with an acute awareness for disability-related issues, his early work included audit consultancy for the department chain John Lewis, several local authorities, housing associations and education establishments from primary to universities. Steven was also the project lead for several major commissions including the Science Museum Group, McArthur Glen, UNESCO World Heritage sites, the Roman City of Bath, and the Transport for London step-free programme for the 2012 Olympics.  Steven was the Project Director for Universal Design at the world exposition Expo 2020 Dubai, then for the duration […] - [Contact Us](https://directaccessgp.com/ae/contact-us/): Get In Touch We want to hear from you! Whether you have feedback that might help us or a burning question about our services —we’re all ears. Simply fill in the contact form and we’ll respond to you as quickly as possible. If you have a particular access requirement or a preferred way of communication, such as by video call, please let us know by calling us or sending a message to us on WhatsApp (+ 971 4 281 0979) Δ Address Direct Access/Matrix Design International,VUET0024 Compass building,Al Hulaila,AL Hulaila Industrial Zone-FZ,Ras Al Khaimah,United Arab Emirates. Phone & Email Email:info@matrixdesigngroup.com Whatsapp […] - [Case Studies](https://directaccessgp.com/ae/case-studies/): Direct Access Case Studies - [News](https://directaccessgp.com/ae/news/): Direct Access News - [Tactile Braille Map Boards](https://directaccessgp.com/ae/products/tactile-map-boards/): Tactile Braille Map Video Many map boards offered to the general public are overly complicated, inaccurate, or inaccessible to disabled people. Direct Access are proud to offer our solution. Check out the launch video for our Tactile Map Boards and learn what went into creating this innovative wayfinder that is allowing facilities to offer accessible and up to date information to disabled people. Designed by a team of disabled people Manufactured using recyclable materials Serviced regularly with updated audio-visual content Consultation throughout the whole process The Tactile Braille Map Board is a static map that utilises Audio Described and localised Sign […] - [Products](https://directaccessgp.com/ae/products/): Key accessible products that make a real and substantial difference to the lives of persons with disabilities. The award-winning team at Direct Access provides a range of bespoke products and solutions which make a substantial impact on the the lives of disabled people.  Our goal is to create a world that accommodates the personal requirements of as many people as possible – by providing a range of options for interactivity.  Though there are no laws or legislation surrounding braille, ASL video, or audio description provision – going beyond legislation requirements and delivering an experience that is truly inclusive is what ultimately […] - [Website Accessibility](https://directaccessgp.com/ae/media/website-accessibility/): Website Accessibility At Direct Access, we believe that every person has the right to the benefits that only technology can offer. This includes independent access to the internet, apps, and other programs that have become second nature to us all for leisure and business. Ensuring that your website is fully accessible to disabled people is becoming an increasingly vital element in the success of any institution with a public-facing platform. Whether you are a small business owner, servant of a local government, or CEO of a large conglomerate, chances are you also own a website. If so, you have the responsibility […] - [Tactile and Sensory Maps](https://directaccessgp.com/ae/media/tactile-and-sensory-maps/): https://youtu.be/l-jMmDph5Og Our A4 and A3 sized sensory maps give blind and partially sighted people access to information which improves spatial awareness, empowering them to engage with an environment independently. In a post-COVID world where people are encouraged not to touch static maps or Braille signage, our paper-based sensory maps issued to visitors provide a hygienic-friendly solution for personal use. Sensory maps can not only help visitors to identify sensory friendly spaces within your site but can be used as a guide for finding areas that are quieter and less crowded, spaces that have seating, and spaces with tactile engagement and accessible […] - [3D Printed Tactile Models](https://directaccessgp.com/ae/products/3d-printed-tactile-models/): A New Pathway to Access Harnessing the power of 3D technology, our Accessible Media department produces tactile and Braille models enabling blind people to explore the dimensions and flow of buildings, objects, or animals that may not easily be described. Normally, apart from domesticated creatures, the animal kingdom is mostly ‘out of reach’ or at the very least limited, if a person’s main senses are touch, smell, taste, and hearing. Unlocking the experience of the animal kingdom for Blind and DeafBlind people, 3D models allow the ‘touch’ sense to take center stage – making them ideal for application in nature parks, […] - [Sign Language and Captioned Videos](https://directaccessgp.com/ae/media/sign-language-and-captioned-videos/): As an organization founded by deaf people, we understand the need for Sign Language content better than most. That’s why Direct Access provides a bespoke Sign Language service so that you can communicate crucial information to deaf people, while also providing non-disabled people with the tools they need to learn the fundamentals of your regional variation. We tailor each of our custom-made training videos to suit your individual needs, researching key terms related to your organization, while also including words and phrases that are necessary in day to day life. Whether you require a translation of an instruction manual for deaf […] - [Audio description and transcription](https://directaccessgp.com/ae/media/audio-description-and-transcription/): Audio description and transcription Direct Access can provide narrative descriptions of key visual elements used in your social media, marketing, or key information videos so that accommodations can be provided for People of Determination who have visual impairments such as low vision or nystagmus. Transcription of correspondence enables blind and visually impaired people to access visually expressed information as easily as anyone else. From healthcare letters, to financial statements, to corporate magazines and brochures.  Using our modern studio facilities we can adapt your script into an audio suitable format with suitable background music to support understanding and interpretation. This can be delivered […] - [Access & Sensory Guides](https://directaccessgp.com/ae/media/access-guides/): Access & Sensory Guides  An Access Guide shares information about the accessibility of a venue. It provides essential reassurance that a venue is accessible and may be of interest to them. Access Guides help people who may find places overwhelming or who are unsure of where to go or what to do. Access Guides enable disabled people to plan their trips in advance and determine whether a place of interest is accessible to them, a friend or a family member. Access Guides help illuminate various aspects of a particular site for disabled people, such as its wheelchair accessibility, its braille provision, […] - [Accessible Media](https://directaccessgp.com/ae/media/): Generating Innovative and Inclusive Media for Everybody Direct Access produces accessible and inclusive media in a variety of formats, crafting everything from large print social guides, to bespoke sign language videos for major universities, to Easy Read documents for some of the busiest rail services. Our recording studios and tactile production facilities are stationed within the Accessible Media and Innovation Centre, managed by a devout team of disabled people who aim to empower others through equal access to information. Explore the full range of our Accessible Media Department’s variety of services below. Whether you require a tactile map of your site, […] - [Mystery Shopping](https://directaccessgp.com/ae/consultancy/mystery-shopping/): While most Mystery Shopping service providers review products and service for quality, Direct Access’ Mystery Shopping team focuses specifically on a site aspect or product’s perceivability and operability to a Person of Determination. When hiring Direct Access Mystery Shopping, our team will approach your site as a member of the public and reports back on the usability, highlighting the potential barriers to access. From parking procedures, to toilet facilities, to the site layout or approach/etiquette of staff members, the results helps you to identify areas for improvement. All of our Mystery Shopping Consultants are registered with the International Association of Access […] - [Inclusion and Awareness Training](https://directaccessgp.com/ae/consultancy/inclusion-and-awareness-training/): Disability Awareness Training by People with Disabilities Direct Access delivers detailed, impactful, and cost-effective awareness training for organisations, enabling staff (as well as management) to better understand the barriers that colleagues and customers who are also People of Determination may face. Our Disability Awareness Training Programs also assist staff to learn about their legal responsibilities to promote a more inclusive approach in the workplace.  All of our trainers are People of Determination themselves, informing a detailed approach to inclusion that comes from our lived experience. Direct Access can provide flexible training ranging from sessions for staff & line-managers, through to executive disability […] - [Accessibility Audits](https://directaccessgp.com/ae/consultancy/accessibility-audits/): Our Accessibility and Universal Design Audits helps to identify where your site meets relevant local accessibility regulations or could be improved to be made better for People of Determination, going beyond mere compliance to helping you create accessible environments for all.  Our team of consultants, themselves People of Determination, fully evaluate your premises to check all provisions for disabled access are in place. Using our trained eye and first-hand experience as a team of disabled people, Direct Access offers practical, professional advice on overcoming a wide range of physical, sensory and digital barriers, ensuring your site is accessible to the widest […] - [Consultancy](https://directaccessgp.com/ae/consultancy/): Direct Access’ disability access consultancy services enables you to go beyond compliance with local legislation to deliver truly inclusive environments. Direct Access does not outsource any of our consultants. All members of our team are hand-selected based on prior experience and expertise within our industry and for their knowledge and experience of disability – combining our shared lived experience as disabled people, our team’s understanding of accessibility challenges and solutions are a result of an intuitive understanding of the built environment’s limits and potential, which helps us deliver professional reports and advice with quick turnovers. Please view our range of accessibility […] - [Careers](https://directaccessgp.com/ae/about-us/careers/): We offer roles for new positions at Direct Access regularly, as the demand for our accessibility and inclusion services has continued to increase. If you think you have what it takes to be part of the team, apply for positions listed below! We recruit solely on individual merit. We will interview all applicants that meet a role’s minimum requirements. - [Sustainable Development Goals](https://directaccessgp.com/ae/about-us/sustainable-development-goals/): United Nations Sustainable Development Goals and Disability Working with Direct Access, we will enable your organisation to take vital steps towards meeting social, economic, and environmental impact goals. The 2012 United Nations Conference on Sustainable Development led to a set of sustainable development goals (SDGs). These SDGs address all three dimensions of sustainable development (environmental, economic and social) and are integrated into the United Nations global development agenda. Not only are municipal, regional and federal governments tasked with putting these goals into action before 2030, but so are corporations, institutions, public services and SMEs. Each are expected to align their venues, products, services and employment practices to achieving several of the […] - [About us](https://directaccessgp.com/ae/about-us/): Direct Access has led the accessibility and inclusion field since our inception in 2004. We are a DOBE™ certified Disability Owned and Operated Business Enterprise, providing our real lived experiences of disability. Our Team We believe that our organization’s strength lies in our diverse team’s combined talents and skills. Here, you’ll find the brilliant minds, creative spirits, and passionate hearts that drive Direct Access’ vision forward. Each member is unique, possessing a wealth of experience, knowledge, and inspiration. Together, we collaborate, innovate, and constantly strive to deliver excellence in all we do. To delve into the professional profiles of our team […] - [Home](https://directaccessgp.com/ae/): Access for Everybody Accessibility & Universal Design Consultants UAE | Direct Access Learn more about Direct Access Direct Access is an accessibility and universal design consultancy led by People of Determination. Founded in 2004 and now part of Matrix Design Group, an employee-owned engineering and consulting firm of more than 250 specialists, we have worked in the Gulf since 2018 on some of the region’s most ambitious projects, from Expo 2020 Dubai to the developments reshaping Saudi Arabia. Our Middle East hub is in Ras Al Khaimah, at the center of the UAE’s fastest-growing destination economy, and our consultants serve clients […] ## Optional - [Agent (MCP protocol)](websites-agents.hostinger.com/directaccessgp.com/mcp) [comment]: # (Generated by Hostinger Tools Plugin)